Sternglas GmbH Reviews

Name: Sternglas GmbH
Address: Gerhofstr. 1-3, Hamburg, Hamburg
Rating: 4.78

4.8 Rating 2,417 Reviews

95 %

of reviewers recommend Sternglas GmbH

4.8

Based on 2,417 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

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Sternglas GmbH 5 star review on 25th March 2024

141

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Delivery was quicker than expected. Beautifully packaged with the same stylish understatement as the beautiful product within. Coming from a design background I have nothing but praise for Sternglas. Thank you.”

Helpful Report

Posted 3 months ago

Moin Chris! Thank you so much for your kind words! We’re thrilled to hear that both the delivery and the packaging exceeded your expectations, and it's fantastic to know that our design resonated with you, especially coming from someone with a design background. Your praise means a lot to us! If you ever have more feedback or need assistance, don’t hesitate to reach out. Best regards from Hamburg!

Posted 3 months ago

“I am excited by the simple beauty of my new Bauhaus watch. It has classic design and the quality that will last for generations. I have always been fascinated by my grandfather's West German barometer which I keep on my wall. It stays with me as a reminder of my ancestry, and I hope that one day that this watch will pass down to my child or grandchild as a family heirloom. As for the customer service and delivery, they were both top notch. I had a special request due to my large wrist and I received prompt support for a larger strap. Delivery from Germany to western Canada was surprising fast (6 days!?). If you are looking for simple beauty, skilled craftmanship, and quality customer service, Sternglas will exceed your expectations.”

Helpful Report

Posted 3 months ago

Moin Hans Peter! Thank you so much for your heartfelt and detailed review! We're absolutely delighted that you love your new Bauhaus watch and that it resonates with the timeless value you see in your grandfather's barometer. It's truly wonderful to think of this watch one day being passed down as a family heirloom. We're also thrilled to hear that our customer service and delivery met your expectations—especially with your special request for a larger strap and the quick shipping to western Canada. We always aim to provide prompt and attentive support, and it's great to know it made a difference for you. Thank you for recommending Sternglas for its beauty, craftsmanship, and customer service! We're honored to have earned your trust and appreciation. If you ever need anything else, we’re always here to help. Best regards from Hamburg!

Posted 3 months ago

“I bought a couple of straps which I want put in one of my watches. When I received the straps they were very beautiful! Even better than the pictures. All their products you see online are even better in person! What a classy company. Thank you!”

Helpful Report

Posted 3 months ago

Moin Pat! Thank you for your wonderful feedback! We're thrilled to hear that the straps exceeded your expectations and that our products look even better in person. We always strive to provide high-quality items that make a lasting impression, so your words mean a lot to us. If you ever need more straps or have any other questions, we’re here to help. Best regards from Hamburg!

Posted 3 months ago

“Easy order and fast response time.”

Helpful Report

Posted 3 months ago

Moin Andrew! Thank you for your great feedback! We're thrilled to hear that you had an easy ordering experience and that our response time met your expectations. If you need anything else, feel free to reach out. Best regards from Hamburg!

Posted 3 months ago

“The watches are stunning, beautiful Bauhaus-style! Extremely good service from the Sternglas-people. Watches compete Max Bill (Junghans) but ..affordable. Praise the designers!”

Helpful Report

Posted 4 months ago

Moin Marcel! Thank you for your wonderful review! We are honored by your feedback. Thank you! Best regards from the whole Sternglas-Team!

Posted 3 months ago

“They seem like happy people”

Helpful Report

Posted 4 months ago

Moin Evan! Thank you for your review. Best regards from Hamburg!

Posted 1 month ago

“couldn't be happier with the watch and Sternglas”

Helpful Report

Posted 4 months ago

Moin Daniel! Thank you for your fantastic feedback! We're so happy to hear that you're completely satisfied with your watch and your experience with Sternglas. It means a lot to us to know that we’ve made you happy. If there's anything we can do for you in the future, feel free to reach out. Best regards from Hamburg!

Posted 4 months ago

“I'm super happy with my Sternglas Hamburg. They delivered it to my door with no fuss whatsoever; while international shipping to Indonesia can be a pain in the behind due to inept custom regulations and officers. The watch is great. It looks effortlessly luxurious, while affordable. It sits right on my wrist. I highly recommend their products.”

Helpful Report

Posted 4 months ago

Thank you so much for your amazing feedback! We're thrilled to hear that, despite the challenges of international shipping, your experience was smooth and hassle-free. It's fantastic that the Hamburg model has exceeded your expectations, offering both luxury and comfort at an affordable price. Your recommendation means a lot to us, and we’re so happy you're enjoying your timepiece. If you ever need assistance or have any questions, don’t hesitate to reach out. Best regards from Hamburg!

Posted 4 months ago

“The watch arrived in a timely manner. The product was secure. It was not damaged in transit. Thank you for the welcome card which show the picture of your staff in Germany.”

Helpful Report

Posted 4 months ago

Moin Kevin! Thank you for your thoughtful feedback! We're glad to hear that your watch arrived safely and on time. It’s also great to know that you appreciated the welcome card with the picture of our team. We love giving our customers a personal touch, and it's wonderful to hear that it resonated with you. If you need anything else, feel free to reach out. Best regards from Hamburg!

Posted 4 months ago

“Nice and good-looking timepiece, fast delivery and response to queries.”

Helpful Report

Posted 4 months ago

Moin Rio! Thank you for your kind feedback! We're delighted to hear that you're pleased with your Sternglas timepiece and that the delivery and our response time met your expectations. If you have any questions or need further assistance, feel free to let us know. Enjoy your new watch! Best regards from Hamburg!

Posted 4 months ago

“Excellent company with excellent customer service and faster than expected shipping times. Thank you, Sternglas”

Helpful Report

Posted 4 months ago

Moin Michael! Thank you for your fantastic feedback! We're thrilled to hear that our customer service and quick shipping exceeded your expectations. Providing an excellent experience for our customers is always our priority, and your kind words mean a lot to us. If there’s anything more we can do to support you, don’t hesitate to reach out. Enjoy your Sternglas timepiece! Best regards from Hamburg!

Posted 4 months ago

“Great follow-up and service from the team at Sternglas. My order was processed very efficiently. I have received my watch as advised. It is early days; however, the watch looks and works great! It is what I expected from the pictures and description. Thanks very much!”

Helpful Report

Posted 4 months ago

Moin Don! Thank you for your wonderful feedback! We're so pleased to hear that you had a smooth and efficient experience with your order and that the watch has met your expectations. It’s great to know that the look and functionality align perfectly with what you envisioned from the pictures and description. If you have any questions or need assistance as you get to know your new timepiece, we're here to help. Enjoy your Sternglas watch! Best regards from Hamburg!

Posted 4 months ago

“From the beginning, they quickly answered all of my questions. I was able to order the watch. I wanted with an extra band to mix up the look. I was amazed at quick shipping time. I ordered on a Sunday and received the watch on a Wednesday. They could not have been easier to work with. I will definitely be ordering another Stern glass time piece. A ++”

Helpful Report

Posted 4 months ago

Moin Mike! Thank you for your glowing review! We're thrilled to hear that our team could promptly assist with your questions and that you found the ordering process smooth and enjoyable. Pairing your watch with an extra band is a great way to personalize your style, and we're glad you're enjoying that flexibility. We're especially delighted that the quick shipping exceeded your expectations—Sunday to Wednesday is quite the turnaround! Knowing that you’re considering adding another Sternglas timepiece to your collection is the highest compliment. If there’s anything we can do to make your next experience even better, let us know. Best regards from Hamburg!

Posted 4 months ago

“Great watch I purchased Sternglas watch a fantastic watch”

Helpful Report

Posted 4 months ago

Moin Nikhil! Thank you for your kind words! We're delighted to hear that you find your Sternglas watch fantastic. It's always rewarding to know our timepieces are appreciated and bring joy to their owners. If there's anything we can do to enhance your experience further, feel free to reach out. Best regards from Hamburg!

Posted 4 months ago

“Sternglas has the right idea. Everything from the website to the watch is a feast for the eyes and easy to understand. It's the perfect balance of elegance and utility, and at a reasonable price. It's a cut above the alternatives.”

Helpful Report

Posted 4 months ago

Thank you for your fantastic feedback! We're thrilled that everything from our website to our watches has left such a positive impression on you. Striking the perfect balance between elegance and utility while maintaining a reasonable price is exactly what we aim for, so it's wonderful to hear that this resonates with you. Your appreciation motivates us to continue delivering designs and experiences that stand out. If there's anything more we can do to make your journey with Sternglas even better, let us know. Best regards from Hamburg!

Posted 4 months ago

“Have been a fan of Sternglas' Bauhaus designs and watches since first seeing their ads on social media during lockdown. As of now I own three Sternglas watches and have given a Hamburg Graphite Automatik to my dad as a Christmas present. As much as I have been enjoying Sternglas watches, my favorite color is yellow. It has been chewing me up inside that I could not find a tasteful yellow watch by Sternglas or anyone else. Then they released the "Naos" Automatik; in my most favorite color, yellow! The purchase and customer service experience with Sternglas was sublimely easy, and shipping was faster than any reasonable expectation I might have dared to set. Best of all, the watch is every bit as gorgeous and visually mature as I could have hoped. I have so far purchased four different watch bands for interchanging for different occasions and moods. Most telling, even though I own a number of automatic watches, three Sternglas alone, since I have started wearing my Sternglas Naos Automatik Edition in Yellow, not a day has gone by where I haven't worn it. The novelty has yet to wear off. I think it is safe to say I have finally found, my "me watch". Thanks, Sternglas for finally making a yellow-lover's dreams come true. Keep shining.”

Helpful Report

Posted 4 months ago

Moin Michael! Thank you for sharing such an enthusiastic and heartfelt review of your experience with Sternglas! It's incredibly rewarding to hear that our timepieces have brought you so much joy, especially the Naos Automatik Edition in your favorite color, yellow. We’re delighted that you’ve found your "me watch" and that it continues to bring you daily happiness. It’s wonderful that you’ve embraced the versatility of the watch by pairing it with different straps for various occasions – that’s the perfect way to make it uniquely yours! We also appreciate your loyalty and the thoughtfulness of gifting a Hamburg Graphite Automatik to your dad. Your support inspires us to keep designing timepieces that resonate with our customers. Thank you for being part of our journey and for your kind words. Keep enjoying your Sternglas collection, and here’s to more bright and stylish moments ahead! Best regards from Hamburg!

Posted 4 months ago

“High quality, gorgeous wall clocks and watches. Would highly recommend.”

Helpful Report

Posted 4 months ago

Moin Evan! Thank you for your wonderful feedback! We're thrilled that both our wall clocks and watches have made such a positive impression on you. Your recommendation means a lot to us, and we hope our timepieces continue to bring beauty and reliability into your daily life. Best regards from Hamburg!

Posted 4 months ago

“i like sternglas, i have a watch that is great”

Helpful Report

Posted 4 months ago

Moin Jordan! Thank you for your kind words! We're delighted to hear that you're enjoying your Sternglas watch. It's always rewarding to know our designs and craftsmanship resonate with our customers. Best regards from Hamburg!

Posted 4 months ago

“Absolutely wonderful minimalist watches. Understated but confidently well built and presented. Website layout was easily one of the best I’ve seen for an independent watch brand. It’s a company that deserves to be supported as they clearly make an effort to provide quality timepieces at relatively affordable prices.”

Helpful Report

Posted 4 months ago

Moin Stefan! Thank you for your thoughtful feedback! We're thrilled that you appreciate our minimalist designs and the quality craftsmanship behind them. It's wonderful to hear that our watches' understated elegance resonates with you. We're equally proud of our website, so knowing it made your experience seamless means a lot to us. Your support and kind words inspire us to continue creating timeless timepieces that combine quality with affordability. We're honored to have you as part of the Sternglas community and look forward to accompanying you on your watch journey. Best regards from Hamburg!

Posted 4 months ago

“Bought the Naos XS Edition Flora Sage with gold milanaise bracelet as a gift for a dear friend. Could not have been happier with the whole experience and the watch is stunningly beautiful. Sarah’s customer service was fantastic. She was friendly and prompt when answering my questions. I will be buying plenty more Sternglas pieces in the near future.”

Helpful Report

Posted 4 months ago

Moin Gregory! Thank you for your wonderful feedback! The Naos XS Edition Flora Sage with the gold Milanaise bracelet is a truly elegant choice, and it’s heartwarming to know it made such a special gift for your friend. We’re especially pleased to hear about your positive experience with Sarah—she takes pride in providing friendly and efficient assistance. Your kind words mean a lot to us, and we’re delighted to have you as part of the Sternglas family. We look forward to helping you find even more timeless pieces in the future! Best regards from Hamburg!

Posted 4 months ago

Sternglas GmbH is rated 4.8 based on 2,417 reviews