Sternglas GmbH Reviews

Name: Sternglas GmbH
Address: Gerhofstr. 1-3, Hamburg, Hamburg
Rating: 4.78

4.8 Rating 2,417 Reviews

95 %

of reviewers recommend Sternglas GmbH

4.8

Based on 2,417 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

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Sternglas GmbH 5 star review on 25th March 2024

141

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Qualities is top notch. Definitely above the price point. The leather band is definitely the highest quality leather based upon the feel and the smell of it. I’m glad I bought this watch, it’s worth every penny.”

Helpful Report

Posted 2 months ago

Moin Jon! Thank you for your great feedback! We're thrilled to hear that you're impressed with the quality of your watch and its leather strap. It’s fantastic to know that it exceeded your expectations and that you feel it was worth every penny. Enjoy your timepiece! Best regards from Hamburg!

Posted 2 months ago

“The two watches I have purchased are elegant looking and they work flawlessly”

Helpful Report

Posted 2 months ago

Moin Franklin! Thank you for your kind words! We're delighted to hear that you're enjoying both of your watches and that their design and performance meet your expectations. Wishing you many great moments with them! Best regards from Hamburg!

Posted 2 months ago

“The watch is a gift for my son. I like your watches.”

Helpful Report

Posted 2 months ago

Moin Mark! That sounds like a wonderful gift! We hope your son enjoys his new watch and that it accompanies him for many great moments. It’s great to hear that you like our watches—thank you for your support! Best regards from Hamburg!

Posted 2 months ago

“Sternglas has one of the best customer service ever! I had some issues with customs trying to get my watch in, and Sternglas helped me throughout the process with the necessary paperwork.”

Helpful Report

Posted 2 months ago

Moin Srijal! Thank you for your kind words! We're glad we could assist you in navigating the customs process and ensuring that your watch reached you smoothly. If you ever need anything else, we're always happy to help. Best regards from Hamburg!

Posted 2 months ago

“Ich habe 3 Sternglas Uhren. Alle sehr flach, das liebe ich an Sternglas. Die neue Uhr ist wesentlich hoeher und das Stellraedchen verursacht in meiner Haut eine unangenehme Irritation. Ab dem 19. Maerz bin ich wieder in Hamburg und wuerde diese Uhr gerne wieder eintauschen gegen eine flachere.”

Helpful Report

Posted 2 months ago

Moin Uwe! Vielen Dank für Dein ehrliches Feedback. Es freut uns sehr, dass Du das Design unserer Zeitmesser so schätzt. Ich habe gesehen, dass Du Dir vor der Naos, eine Berlin gekauft hast. Die Berlin ist eine Quarzuhr und daher flacher als die Naos Automatik, da Automatikuhrwerke konstruktionsbedingt größer sind als Quarzuhrwerke. Falls Du deine Naos Automatik weiterhin umtauschen möchtest. ist das natürlich kein Problem. Falls wir Dir dabei helfen können, melde Dich gerne unter support@sternglas.de. :) Beste Grüße aus Hamburg!

Posted 2 months ago

“Sternglas obviously puts a lot of thought into the design and materials they use to build their watches. I hope to pass this watch down to my son.”

Helpful Report

Posted 2 months ago

Moin Autumn! That’s a wonderful sentiment! We’re honored that you see your Sternglas watch as something worth passing down to the next generation. Our goal is to create timeless pieces that not only look great but also stand the test of time. Wishing you many years of enjoyment with your watch—and hopefully, your son will cherish it just as much in the future! Best regards from Hamburg!

Posted 2 months ago

“Tutto perfetto! ho ricevuto l' orologio ordinato in 3 giorni e tutto secondo le spettative”

Helpful Report

Posted 2 months ago

Moin Guido! Grazie per il tuo feedback! Siamo felici che l'orologio sia arrivato rapidamente e che abbia soddisfatto le tue aspettative. Che tu possa godertelo a lungo! Migliori saluti da Amburgo!

Posted 2 months ago

“STERNGLAS Watch Review – A Hidden Gem for Collectors As a longtime watch collector with a deep appreciation for premier timepieces, I accidentally stumbled upon STERNGLAS—and it was a discovery worth making. Their watches are a masterclass in aesthetics, precision, and craftsmanship. The attention to detail in their designs is remarkable, blending classic elegance with modern minimalism. Each piece feels meticulously crafted, exuding a refined simplicity that makes it perfect for any dress occasion. Whether paired with formal attire or smart casual wear, a STERNGLAS watch adds a touch of understated sophistication. For fellow collectors, this brand is a hidden gem that deserves recognition. If you appreciate fine craftsmanship without the usual luxury price tag, STERNGLAS is an investment you will truly cherish. Highly recommended!”

Helpful Report

Posted 2 months ago

Moin Aditya! Thank you for your thoughtful review! We're honored that our watches have found a place in your collection. The blend of classic elegance and modern minimalism is exactly what we strive for, and it’s wonderful to hear that you appreciate the craftsmanship. Enjoy your timepiece, and we hope it continues to bring you joy for years to come! Best regards from Hamburg!

Posted 2 months ago

“Excellent design and very good build quality, so far loving it!”

Helpful Report

Posted 2 months ago

Moin Frederico! Great to hear that you're loving your watch! Enjoy the excellent design and quality—wishing you many great moments with it. Best regards from Hamburg!

Posted 2 months ago

“Gewoon dik tevreden... Van de keuze voor een horloge tot bestellen en bezorging thuis. Alles is top geregeld, een abslolute aanrader!”

Helpful Report

Posted 2 months ago

Moin Arjan! Bedankt voor jouw geweldige feedback! Fantastisch om te horen dat alles van keuze tot levering zo goed is bevallen. Veel plezier met jouw nieuwe horloge! Beste groeten uit Hamburg!

Posted 2 months ago

“I just received my new watch and I love it. Well made quality watch with a classic style. Fast shipping and great communication.”

Helpful Report

Posted 2 months ago

Moin Michael! Thank you for your wonderful feedback! We're delighted to hear that you love your new watch and appreciate its quality and classic style. Enjoy your timepiece! Best regards from Hamburg!

Posted 2 months ago

“Sternglas made me very happy with their quick delivery and good customer communication. The watch I bought is the Naos Bauhaus III Edition in Black with the black metal strap. I have had it for a few weeks now. I really like the design and the strap although I have had problems with the catch since I shortened it to fit properly. It doubles up around the catch making it not so thin and a bit more difficult to close the clasp. More importantly though is that the Luminescent Luminova appears not working efficiently - at least the luminous dial is far from being as bright as in the marketing photograph on the website.”

Helpful Report

Posted 2 months ago

Moin Fred! Thank you for your thoughtful feedback! We're thrilled to hear that you were pleased with the quick delivery and customer communication, as well as the design of the Naos Bauhaus III Edition. We're sorry to hear about the issue with the catch after shortening the strap and the concerns with the luminescence of the dial. The brightness of the Luminova can sometimes vary depending on the lighting conditions, but we will certainly take your feedback into account. If you continue to experience any issues, please don't hesitate to reach out, and we will do our best to resolve it. Best regards from Hamburg!

Posted 2 months ago

“Nice watches for reasonable prices…..”

Helpful Report

Posted 2 months ago

Moin! Thank you for your feedback! We're happy to hear that you're pleased with the watches and the value they offer. We hope you enjoy your timepiece! Best regards from Hamburg!

Posted 2 months ago

“Bought a watch and 2 straps. Very nice quality and amazing value for price. Very happy with my purchase and highly recommend them!”

Helpful Report

Posted 2 months ago

Moin Zsolt! Thank you for your wonderful feedback! We're thrilled to hear that you're happy with the quality and value of your watch and straps. We truly appreciate your recommendation and look forward to serving you again! Best regards from Hamburg!

Posted 2 months ago

“Arrived promptly, is keeping excellent time as checked against the BBC time signal. I just need to get more adept doing up the nice mesh strap”

Helpful Report

Posted 2 months ago

Moin! Thank you for your feedback! We're glad to hear that the watch arrived promptly and is keeping excellent time. With the mesh strap, it can take a little practice, but once you get the hang of it, it’ll be smooth sailing. Enjoy your watch! Best regards from Hamburg!

Posted 2 months ago

“Je viens de recevoir ma montre de Sternglass. J'en suis ravi ! Elle est splendide et a été parfaitement livrée...le jour de mon anniversaire !”

Helpful Report

Posted 2 months ago

Moin Jean-Christophe! Un grand merci pour votre superbe retour ! Nous sommes ravis que vous soyez satisfait de votre montre, d'autant plus qu'elle est arrivée le jour de votre anniversaire ! Nous espérons qu'elle sera un compagnon fidèle pour de nombreuses années. Meilleures salutations de Hambourg !

Posted 2 months ago

“Great watch, thanks!”

Helpful Report

Posted 2 months ago

Moin! Thank you for your feedback! We're so glad you're happy with your watch. Best regards from Hamburg!

Posted 2 months ago

“Very nice service! This watch is a pretty delicate time piece!! I will recomended to everyone.”

Helpful Report

Posted 3 months ago

Moin Yuri! Thank you for your wonderful feedback! We're delighted that you're happy with both the service and your timepiece. We truly appreciate your recommendation! Best regards from Hamburg!

Posted 2 months ago

“Reliable company with great items. Loved shopping at their site.”

Helpful Report

Posted 3 months ago

Moin Veronica! Thank you for your kind words! We're so glad to hear that you had a great shopping experience with us and are happy with the items. We look forward to having you back! Best regards from Hamburg!

Posted 2 months ago

“Fantastic watch; stylish, functional, and the classic design rings true - just love it!”

Helpful Report

Posted 3 months ago

Moin! Thank you for your fantastic feedback! We're thrilled to hear that you love the watch and appreciate its stylish and functional design. Enjoy your new timepiece! Best regards from Hamburg!

Posted 2 months ago

Sternglas GmbH is rated 4.8 based on 2,417 reviews