Sternglas GmbH Reviews

Name: Sternglas GmbH
Address: Gerhofstr. 1-3, Hamburg, Hamburg
Rating: 4.78

4.8 Rating 2,437 Reviews

95 %

of reviewers recommend Sternglas GmbH

4.8

Based on 2,437 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Write Your review

Tell us how Sternglas GmbH made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Sternglas GmbH 5 star review on 25th March 2024

141

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I liked the option for free shipping, I think it was very necessary so we could order the small thing like straps.”

Helpful Report

Posted 1 year ago

“I had 2 Sternglas orders cancelled. One through an authorized retailer (hsJohnson) and one through Sternglas directly. The first order was cancelled after 3 weeks of waiting as the retailer said that Sternglas never delivered the product to them. My order through Sternglas was cancelled, despite me working closely with their team to get an order in before Christmas. My order now won’t arrive in time. Very disappointed with my experience.”

Helpful Report

Posted 1 year ago

Moin Anonymous, we are very sorry that your shopping experience with our retailer was so unfortunate. As I have seen, our customer service was able to offer you the discount in our store afterwards and the watch was sent to you :) We take responsibility for the delay, this should not happen! If there is anything else we can do for you, don't hesitate to contact us! Best wishes from Hamburg!

Posted 11 months ago

“I was surprised at how quickly my watch arrived and i love it!”

Helpful Report

Posted 1 year ago

“My Sternglas Hamburg Automatik is a beautiful watch and very high quality as well! The quality was put to the ultimate test as my new watch waited for me under the Christmas tree this year. My curious greyhound sniffed out the leather strap, shredded the packaging, and ate the entire strap; leaving behind only the buckle and the watch itself! While the watch now features a backup strap I already had in my collection, the crystal and case were completely unharmed by the dog attack!”

Helpful Report

Posted 1 year ago

“A great balance of quality and value.”

Helpful Report

Posted 1 year ago

“This is literally Bauhaus, without a doubt”

Helpful Report

Posted 1 year ago

“I bought the Sternglas Zirkel a few years ago as my first automatic watch and I’ve absolutely loved it. Saw the Naos in Bronze and couldn’t resist. Both are super comfy and easy to read. Straps are luxurious and soft. It’s easy to forget you’re wearing a watch. I was going to go for a much pricier timepiece this time as a treat - but after weeks of searching I came back to Sternglas! Keep the beautiful Bauhaus watches coming!”

Helpful Report

Posted 1 year ago

“The strap perfectly fits to Hamburg watch (bronze).”

Helpful Report

Posted 1 year ago

“I have admired the Bauhaus style for many years, yet the pricing of many of the models of well-known brands were prohibitive. The philosophy of the company perfectly hits the sophisticated style with good value pricing. Well done and keep up the good work.”

Helpful Report

Posted 1 year ago

“Beautiful, just RIGHT. No more No less. Will be back for more.”

Helpful Report

Posted 1 year ago

“Easy to understand website Fast shipping”

Helpful Report

Posted 1 year ago

“Quick and easy!!! I got my timepiece very soon! Thanks”

Helpful Report

Posted 1 year ago

“Good service”

Helpful Report

Posted 1 year ago

“Nice watches. Prices could be a little bit lower, but still, cost is reasonable. Delivery is rather fast. I think I will buy again from them.”

Helpful Report

Posted 1 year ago

Moin Michal, Thank you for the 4 stars and your kind words! We sell high-quality watches at an affordable price. To make this possible for everyone, we offer watches at different price levels. We are happy that you appreciate their value and are excited to see which watch will inspire you next! Best wishes from Hamburg!

Posted 11 months ago

“Absolutely love the watch delivered very quickly, faster than I thought. Just one small bug,the date window is a little small. In saying that I don't bother with it. Again love the watch.”

Helpful Report

Posted 1 year ago

“Excellent service. Beautiful products. Helpful website; clear and concise to use! I'll be back to buy my husband another gift for his birthday!”

Helpful Report

Posted 1 year ago

“easy to order,fast delivery,beautiful product,excelent quality,great value...this simply can not be better.I have many watches and this looks as good as the ones costing thousands more.If I had one suggestion it is to offer watches in a 36mm diameter. If youdo I will be ordering more. Thank you for offering a superior experience.”

Helpful Report

Posted 1 year ago

“good customer service. nice company, good products and pretty fair pricing.”

Helpful Report

Posted 1 year ago

“I am very pleased with my Naos Automatic Yellow Edition and with my experience with Sternglas overall The watch was delivered quickly and line with the timeframe mentioned when ordering. The watch itself looks great fro a.design perspective It is comfortable to wear and works reliably I am very happy with my purchase, it may not be my last.”

Helpful Report

Posted 1 year ago

“Asthet Edition Lumare. With its excellent quality and beauty, I am very satisfied with the purchase of this watch. It was exactly the watch I expected.”

Helpful Report

Posted 1 year ago

Sternglas GmbH is rated 4.8 based on 2,437 reviews