Sternglas GmbH Reviews

Name: Sternglas GmbH
Address: Gerhofstr. 1-3, Hamburg, Hamburg
Rating: 4.78

4.8 Rating 2,436 Reviews

95 %

of reviewers recommend Sternglas GmbH

4.8

Based on 2,436 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Write Your review

Tell us how Sternglas GmbH made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Sternglas GmbH 5 star review on 25th March 2024

141

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I love these watches. I have three. They look great, are comfortable, and are priced reasonably for the quality.”

Helpful Report

Posted 1 year ago

Moin Edward! We’re so happy to hear that you love your Sternglas watches! It’s fantastic that you’re enjoying both the look and comfort of them, and we’re thrilled that you find the quality and price to be just right. Thank you for being a loyal customer! Best regards from Hamburg!

Posted 2 months ago

“Love my new watch! I am impressed with the quality and the super-fast shipment. I got the Hamburg Automatik in darkblue and bronze and it is a great-looking watch.”

Helpful Report

Posted 1 year ago

Moin Graham! We’re so happy to hear that you love your new Hamburg Automatik in dark blue and bronze! It’s great to know that the quality and fast shipping impressed you. We hope you enjoy wearing it as much as we enjoyed crafting it! Best regards from Hamburg!

Posted 2 months ago

“Nice design”

Helpful Report

Posted 1 year ago

Moin! We are so happy to hear you enjoy our design. If you should ever have any questions feel free to reach out. Best regards from Hamburg!

Posted 2 months ago

“Amazing!!! websiate easy to navgate. onece the order was placed everything went smoothly. They comunicated clearly!”

Helpful Report

Posted 1 year ago

Moin Jorge! We’re so glad to hear that your shopping experience was smooth and easy! We always aim for clear communication and a seamless process from start to finish. Thank you for your kind words, and we’re thrilled everything went perfectly for you! Best regards from Hamburg!

Posted 2 months ago

“This watch is everything that was promised! The quality is exceptional. Even the watch bands, (I selected two), are top quality. I would recommend Sternglas to anyone that is searching for a timeless watch.”

Helpful Report

Posted 1 year ago

Moin Paul! Thank you so much for your wonderful feedback! We’re thrilled to hear that the watch and bands exceeded your expectations and that you’re so pleased with the quality. Your recommendation means the world to us, and we’re grateful to have been part of your search for a timeless timepiece. Best regards from Hamburg!

Posted 2 months ago

“I just received my new watch and am looking forward to years of enjoyment. I am just restarting my watch collection and Sternglas is my first choice. The online ordering process was extremely easy but the follow up I received from the team both immediately after my purchase and again the day prior to receiving my new watch was such a welcome customer experience. Everything has been so professional through the process and look forward to adding more to my collection. John”

Helpful Report

Posted 1 year ago

Moin John! We’re absolutely delighted to hear that your experience with Sternglas has been so positive! It’s fantastic that you’re restarting your watch collection with us, and we’re honored to be your first choice. We strive to make the ordering process as seamless as possible, and we’re thrilled that our follow-up added to the experience. Your feedback means so much, and we’re excited to be a part of your collection as it grows. Best regards from Hamburg!

Posted 2 months ago

“Another great purchase from Sternglas ! 2nd Hamburg in Black and 1st Berlin in olive green Love the watches !!”

Helpful Report

Posted 1 year ago

Moin Tony! We’re so happy to hear that you’re loving your new watches! It’s fantastic that you’re adding to your collection with the Hamburg in Black and the Berlin in Olive Green. Thank you for your continued support, and we hope you continue enjoying these great timepieces! Best regards from Hamburg!

Posted 2 months ago

“Great customer service. Fast shipping and delivery. More room for improvement when it comes to packaging”

Helpful Report

Posted 1 year ago

Moin Richmond, thank you for your review. :) I appreciate your feedback and will pass it on to our shipping team.

Posted 1 year ago

“Beautiful design with elegance.”

Helpful Report

Posted 1 year ago

Moin Abdelraheem! We’re thrilled to hear that you find the design elegant and beautiful! We always aim for timeless elegance in our watches, and it’s wonderful to know that it resonates with you. Best regards from Hamburg!

Posted 2 months ago

“The customer support is excellent. The watch was delivered on time, and the communication was pleasant and fast.”

Helpful Report

Posted 1 year ago

Moin Krešimir! We’re so happy to hear that you had a great experience with our customer support! It’s fantastic that your watch arrived on time and that the communication was smooth. Thank you for taking the time to share your feedback! Best regards from Hamburg!

Posted 2 months ago

“The watch is perfect. It's very classy, has a vintage look and feel to it. Very comfortable, the italian leather band looks great and is very soft. Since I've had the watch it has kept great timing. Also with this watch I can dress up or go casual, stylewise it's perfect for either occasion. Overall it's a true classic.”

Helpful Report

Posted 1 year ago

Moin Stan! We’re so thrilled to hear that you’re enjoying your watch! It’s fantastic that it combines classic elegance with a vintage feel and offers both comfort and style for any occasion. The Italian leather band really adds that extra touch of luxury, and we’re so happy to know that it’s keeping perfect time. Thank you for your wonderful feedback, and we’re glad to have been part of your collection! Best regards from Hamburg!

Posted 2 months ago

“Fantastic product and fantastic outstanding people”

Helpful Report

Posted 1 year ago

Moin Michael! Thank you so much for your kind words! We’re thrilled that you’re happy with the product and appreciate the wonderful feedback about our team. It’s always our goal to provide excellent service alongside quality timepieces. Best regards from Hamburg!

Posted 2 months ago

“Love the design and finish of Sternglas!”

Helpful Report

Posted 1 year ago

Moin Holger, thank you for your review! I am very happy that you are satisfied :)

Posted 1 year ago

“Great affordable watches and quick customer service.”

Helpful Report

Posted 1 year ago

Moin Alfred! Thank you for your kind words! We're thrilled that you’re happy with your watch and our quick customer service. We always strive to offer great quality and support at an affordable price. Best regards from Hamburg!

Posted 2 months ago

“Beautiful watch”

Helpful Report

Posted 1 year ago

Moin Ignacio! We are thrilled to hear you found yourself a beautifu timekeeper. We wish you much joy with it. Best regards from Hamburg!

Posted 2 months ago

“Easy purchase process, speedy delivery, no complaints!”

Helpful Report

Posted 1 year ago

Moin Bob! We’re delighted to hear that your purchase experience was smooth and hassle-free! It’s great to know that everything from the process to the delivery went perfectly. Thank you for your feedback! Best regards from Hamburg!

Posted 2 months ago

“Lovely designs and details in the watches. Excellent value. Brilliant delivery.”

Helpful Report

Posted 1 year ago

Moin! Thank you for your wonderful feedback! We’re so glad you appreciate the design and details of our watches. It’s fantastic to hear that you found the value and delivery experience to be excellent. We truly appreciate your support! Best regards from Hamburg!

Posted 2 months ago

“Quick delivery, great service, very cool selections.”

Helpful Report

Posted 1 year ago

Moin Evan! Thank you for your fantastic feedback! We’re so glad to hear that the delivery was quick, the service met your expectations, and you’re enjoying the selections. We truly appreciate your support! Best regards from Hamburg!

Posted 2 months ago

“The clock’s design is handsome and functionality is all very good+++++ Excellent service, delivery, and packaging. Having such high regard for German workmanship, alas, I was dismayed to discover “made in China”, sigh. I’m sorry that you weren’t able to manufacture the product affordably in Germany, but wish your company the best.”

Helpful Report

Posted 1 year ago

Moin! Thank you for your thoughtful feedback! We’re delighted to hear that you’re happy with the design, functionality, service, and packaging of your watch. We understand your concerns regarding the origin of the product, and while we strive to offer the best quality at an affordable price, we do occasionally source components from trusted partners around the world to maintain that balance. We truly appreciate your support and kind wishes, and we’re always here to continue delivering the best to our customers. Best regards from Hamburg!

Posted 2 months ago

“Short delivery time. Simple website. Complete information about the order”

Helpful Report

Posted 1 year ago

Moin Francesco! Thank you for your great feedback! We’re thrilled to hear that the delivery time was quick, the website was easy to navigate, and you found all the information you needed about your order. We always aim to make the process as smooth as possible. Best regards from Hamburg!

Posted 2 months ago

Sternglas GmbH is rated 4.8 based on 2,436 reviews