Sternglas GmbH Reviews

Name: Sternglas GmbH
Address: Gerhofstr. 1-3, Hamburg, Hamburg
Rating: 4.78

4.8 Rating 2,417 Reviews

95 %

of reviewers recommend Sternglas GmbH

4.8

Based on 2,417 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

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Sternglas GmbH 5 star review on 25th March 2024

141

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Watch is beautiful. Slightly disappointed with the cost of extra strap However delivery very efficient”

Helpful Report

Posted 6 months ago

Dear Mrs Jerolyn Price! Thank you for sharing your thoughts with us! We're thrilled that you're enjoying the watch. We understand your concerns about the additional strap cost, and we always aim to provide the best value for our customers. Your feedback is valuable, and we’ll take it into account for future improvements. We’re glad to hear the delivery was smooth and efficient. If you ever have any questions or need assistance, don’t hesitate to reach out! Best regards from Hamburg!

Posted 5 months ago

“Watch manufacturing company that I have followed for a long time. They produce beautiful watches with excellent value for money. Also noteworthy for the quick and professional customer service.”

Helpful Report

Posted 6 months ago

Moin Marcello! Thank you for your wonderful feedback! We’re so glad to hear that you’ve been following Sternglas for a while and appreciate the beauty and value of our watches. It’s fantastic to know that our customer service also made a positive impression. We always strive to offer the best experience possible! We hope you continue to enjoy our watches, and if you ever need assistance or have questions, feel free to reach out. Best regards from Hamburg!

Posted 5 months ago

“Its a great piece of a watch!”

Helpful Report

Posted 6 months ago

Moin Denislav! We’re thrilled to hear that you’re enjoying your watch! It’s always great to know when our customers are pleased with their purchase. We hope it continues to be a great addition to your collection! Best regards from Hamburg!

Posted 5 months ago

“Really impressive value and great build quality”

Helpful Report

Posted 6 months ago

Moin Kevin! We’re so glad to hear that you’re impressed with the value and build quality of the watch! It’s always great when you find something that combines both great craftsmanship and an affordable price. Thank you for sharing your experience with us! Best regards from Hamburg!

Posted 5 months ago

“Order arrived in UK 2 days after placing it, no issues with products so far. Thanks a lot!”

Helpful Report

Posted 6 months ago

We’re thrilled to hear that your order arrived so quickly and that everything is in perfect condition! Thank you for your feedback – we’re always happy to make sure our customers are satisfied. Best regards from Hamburg!

Posted 5 months ago

“I was sooo excited to get this watch and mad at myself for not doing more research. The dial is silver but in all the pictures it looks white which is what I was hoping for. Even review videos make it look white. I did go back and review the sternglas webpage again and it does show the dial is silver, so I guess shame on me for missing that detail. Sadly the worst part of the watch is how loud the rotor inside the watch is. It’s is very loud and can be hard by anyone around me in a quiet space ( board room). I have owned mechanical automatic watches and they are not this loud. It sounds cheap and I probably won’t be wearing this as a dress watch like I had anticipated. I own 57 watches and this one was sadly a disappointment coming out of the box.”

Helpful Report

Posted 6 months ago

Moin Arturo! Thank you for your feedback! We’re really sorry to hear that the watch didn’t meet your expectations, especially with the dial color and the noise of the rotor. We completely understand how important these details are when it comes to selecting a timepiece. Teh rotor needs space to move and as it is a quite big one in the Hamburg automatic it can happen that it produces more noise than rotors in other watches do. We always want our customers to be thrilled with their purchases, so we appreciate you bringing these points to our attention. If you’d like, we’re happy to discuss any possible solutions or exchanges with you to ensure you get the perfect fit for your collection. Please feel free to reach out to us. Best regards from Hamburg!

Posted 5 months ago

“I like the creative vision and design in watch making.”

Helpful Report

Posted 6 months ago

Moin Kent! That's fantastic to hear! At Sternglas, we also share a passion for creativity and thoughtful design, and we're so glad that it resonates with you. The blend of functionality and aesthetics in watchmaking is something that truly elevates the whole experience, and it's exciting to see that you're drawn to it too. If you're ever curious about any of our designs or have any questions, feel free to reach out. We'd love to hear more about what aspects of watchmaking inspire you! Best regards from Hamburg!

Posted 5 months ago

“I would definitely recommend Sternglas to everyone. The ordering process is simple and the shipping is very fast. I received my watch in just 2 days 😁”

Helpful Report

Posted 6 months ago

Thank you for your glowing recommendation! We’re so glad to hear you enjoyed the smooth ordering process and lightning-fast delivery. It’s fantastic to know your watch arrived in just two days—that’s the kind of experience we aim to provide! 😊 We hope your new Sternglas timepiece brings you plenty of joy. Best regards from Hamburg!

Posted 5 months ago

“100% recomended”

Helpful Report

Posted 6 months ago

Moin Yanko! Thank you for the wholehearted recommendation! We're thrilled to have earned your trust and appreciation. Enjoy your Sternglas experience to the fullest! Best regards from Hamburg!

Posted 5 months ago

“Use my new watch for about a week now. Everytime I look at it I smile. It gives me exactly what I want, it's beautiful. No more uploading the battery. Not loads of info I don't need. Thanks a lot.”

Helpful Report

Posted 6 months ago

Moin Koen! Thank you for sharing your experience! It’s wonderful to hear how much joy your new watch brings you every time you glance at it. We’re thrilled that it meets your expectations with its beauty and simplicity—just the essentials, no fuss. Enjoy the freedom of no more battery changes and many more smiles ahead! Best regards from Hamburg!

Posted 5 months ago

“Very beautiful watches, and very good customer service. The respond time is good”

Helpful Report

Posted 6 months ago

Thank you so much for the wonderful feedback! We're thrilled to hear that you're enjoying your watch and that our customer service met your expectations. We strive to provide the best experience possible, and your satisfaction means a lot to us. Best regards from Hamburg!

Posted 5 months ago

“It is a true pleasure to be a customer of Sternglas. Their website is very intuitive, with detailed descriptions of the items that provide rich and accurate information about the products. Excellent communication via email and really fast delivery. I am impressed!”

Helpful Report

Posted 6 months ago

Moin Katerina! Thank you so much for your wonderful review! We're thrilled to hear that your experience with Sternglas has been so positive. It's great to know that the website, communication, and delivery met your expectations. We truly appreciate your kind words and are happy to have you as a customer. Best regards from Hamburg!

Posted 5 months ago

“Ottimo acquisto e buona portabilità. Complimenti Giuseppe Ciro”

Helpful Report

Posted 6 months ago

Moin Giuseppe! Grazie mille per la tua recensione! Siamo felici che tu sia soddisfatto del tuo acquisto e che la portabilità della tua nuova orologio sia all’altezza delle tue aspettative. Se hai bisogno di qualsiasi altra cosa, siamo sempre a tua disposizione. Best regards from Hamburg!

Posted 5 months ago

“STUNNING!!! The neos 38 with Aventurine dial is absolutely stunning. Please note that the online images fail to capture the depth of detail present in the dial. The shimmer effect is dynamic...changing with viewing angle and lighting. All the while, the form factor, overall size/thinness, and legibility are fantanstic. Well done!”

Helpful Report

Posted 6 months ago

Moin Adam! Thank you so much for your fantastic feedback! We're thrilled that the Naos 38 with the Aventurine dial exceeded your expectations. The shimmer effect is truly unique, and it's great to hear it stands out as much in person as it does in design. We’re so glad you appreciate the form, size, and legibility of the watch. Thank you for your kind words, and we hope you continue to enjoy it! Best regards from Hamburg!

Posted 5 months ago

“I love my new timepiece. Looking forward to many years of use.”

Helpful Report

Posted 6 months ago

Moin Aaron! We're so happy to hear that you love your new timepiece! We're confident it will bring you joy for many years to come. Thanks for choosing Sternglas, and if you ever need anything, don't hesitate to reach out. Best regards from Hamburg!

Posted 5 months ago

“Great buying experience.”

Helpful Report

Posted 6 months ago

Moin Christopher! Thank you so much for your kind feedback! We're thrilled to hear that you had a great buying experience. We always strive to make the process as smooth and enjoyable as possible. If you need anything in the future, don't hesitate to reach out. Best regards from Hamburg!

Posted 5 months ago

“Good & practical design with reasonable price..”

Helpful Report

Posted 6 months ago

Moin Ju-Hyung! Thank you for your kind words! We're so glad to hear that you appreciate the design and value of your watch. We always aim to offer practical elegance at a great price, and it's wonderful to know you're happy with your purchase. Best regards from Hamburg!

Posted 5 months ago

“Delivery from Germany to California was exceptionally prompt.”

Helpful Report

Posted 6 months ago

Moin Alexander! We're thrilled to hear that your delivery experience was smooth and prompt! It's great to know that we were able to get your watch to California so quickly. We appreciate your feedback! Best regards from Hamburg!

Posted 5 months ago

“WOW -this company is going to take the world by storm. Stunning designs combined with fabulous service is a recipe for long term success. The watch industry is cluttered with lots of players but Sternglas has set themselves apart with beautiful time pieces and products and white-glove service.”

Helpful Report

Posted 6 months ago

Moin Ron! Thank you so much for your amazing feedback! We’re beyond thrilled that you love the designs and the service we offer. We truly strive to make every customer experience special, and your kind words inspire us to keep pushing the boundaries of quality and style. We look forward to continuing to delight you with our timepieces! Best regards from Hamburg!

Posted 5 months ago

“Excellent company that produces very refined and elegant products. I recommend it.”

Helpful Report

Posted 6 months ago

Moin Renato! Thank you so much for your kind words and recommendation! We’re delighted to hear that you find our products refined and elegant. Your support means a lot to us, and we truly appreciate your feedback. Best regards from Hamburg!

Posted 5 months ago

Sternglas GmbH is rated 4.8 based on 2,417 reviews