Sternglas GmbH Reviews

Name: Sternglas GmbH
Address: Gerhofstr. 1-3, Hamburg, Hamburg
Rating: 4.78

4.8 Rating 2,417 Reviews

95 %

of reviewers recommend Sternglas GmbH

4.8

Based on 2,417 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Write Your review

Tell us how Sternglas GmbH made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Sternglas GmbH 5 star review on 25th March 2024

141

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The company has super nice designs and the delivery was prompt.”

Helpful Report

Posted 5 months ago

Thank you for your kind words! We’re so happy to hear that you love our designs and that the delivery was prompt. Your satisfaction is very important to us, and we appreciate your feedback! Best regards from Hamburg!

Posted 5 months ago

“The Company, Delivery to United States in 5 days, packaged well no damages. The Product a Sternglas automatic watch. The watch is very nice looking and keeps time to within a second each month, one of the highlights was that the watch band was user changeable so I purchased the Italian Leather and also a metal watchband. I am very happy with the quality of this watch and will probably be purchasing another from Sternglas of a different model.”

Helpful Report

Posted 5 months ago

Moin Anthony! Thank you for your wonderful feedback! We’re thrilled to hear that you’re happy with the watch, its accuracy, and the easy-to-change straps. It’s great to know that the delivery was smooth, and we truly appreciate your support. We’d love to welcome you back for another purchase in the future! Best regards from Hamburg!

Posted 5 months ago

“I am thrilled with Sternglas’ products. They are excellent value for the price and I really appreciate their designs. Products shipped quickly and I received them without any hassle. Keep up the great work!”

Helpful Report

Posted 5 months ago

Moin Troy! Thank you so much for your kind words! We're thrilled to hear that you're enjoying your Sternglas products and that you're happy with the designs and fast shipping. We truly appreciate your support, and we're excited to continue delivering quality timepieces. Keep enjoying your watches, and feel free to reach out if you ever need anything! Best regards from Hamburg!

Posted 5 months ago

“Looking at the internet presentation of Sternglas, I had a very good impression. It gives a trustworthy feeling. So I decided for this company. The delivery to Spain was indeed within 5 days.”

Helpful Report

Posted 5 months ago

Moin H.J. Schreurs! Thank you for your wonderful feedback! We're delighted to hear that our online presentation gave you a trustworthy feeling and that the delivery to Spain was swift. We're committed to providing a great experience from start to finish, and we're so glad you chose Sternglas. If you need anything in the future, don't hesitate to reach out! Best regards from Hamburg!

Posted 5 months ago

“It seems that some enthusiastic people had a dream and they did not give up ;)”

Helpful Report

Posted 5 months ago

Moin Nandor! We truly appreciate your positive comment! It's exactly that kind of passion and persistence that drives us at Sternglas – turning a dream into reality, and we're thrilled you can see that too. Thank you for being part of this journey with us! Best regards from Hamburg!

Posted 5 months ago

“Love my watch, looks great, had lots of compliments!”

Helpful Report

Posted 5 months ago

Moin Jurgen! That's awesome to hear! We're so glad you're enjoying your watch and that it's getting the attention it deserves. Thanks for sharing your experience with us! Best regards from Hamburg!

Posted 5 months ago

“Very professional company with service minded staff. Watch arrived on time and as described on website.”

Helpful Report

Posted 5 months ago

Moin Montedar! Thank you for your wonderful feedback! We're so happy to hear that you're satisfied with the service and the watch. It's great to know that everything met your expectations. Best regards from Hamburg!

Posted 5 months ago

“The watches are enjoyable to ware. The quality, fit And finish are refined. The mid to lower mid quality of the movements could stand some upgrading . By improving the movement to higher level mechanisms, you will achieve a total balanced watch package. At the prices you are charging you could easily double or triple the cost of your movements. Raw premium movements are not all that costly.”

Helpful Report

Posted 5 months ago

Thank you for your feedback! We appreciate your thoughts and your constructive suggestions. We use Miyota movements in our watches because they are reliable, durable, and offer excellent performance, especially within this price range. They are known as stable "workhorses" that provide great value for money. When it comes to pricing, there are many factors involved in the overall cost of a watch, not just the movement. We carefully balance quality, craftsmanship, design, and more to provide our customers with a great experience. We’ve had very positive feedback regarding the Miyota movements we use and are confident they offer a great balance of quality and value. Thank you again for your input, and we hope you continue to enjoy your watch!

Posted 5 months ago

“A brand which is an ode to Bauhaus vibes, Sternglas perfectly captures the minimalist zeitgeist.”

Helpful Report

Posted 5 months ago

Moin Sidarth! Thank you for your wonderful feedback! We're thrilled that you appreciate the Bauhaus-inspired design of Sternglas. It's always our goal to capture the essence of minimalist elegance in every piece. We're glad you're enjoying it! Best regards from Hamburg!

Posted 5 months ago

“Quality watches. Bauhaus design. Quick delivery. I'm happy.”

Helpful Report

Posted 5 months ago

Moin Angel! Thank you for your great feedback! We're so glad to hear that you're happy with your quality watch and the Bauhaus design. It's wonderful that everything arrived quickly as well! Best regards from Hamburg!

Posted 5 months ago

“Good evening, On the products nothing to object, I look forward to a naos pro with white case to complete the collection. On the shipping and packaging service of your products I am deeply embarrassed for you. On two shipments within 2 months both times both watches and cintuirini were sent in bubble wrap not even if it was a return for defective products. While on the previous occasion I was offered solutions with a refund of part of the amount and discounts on future orders today I am met with a lame excuse that due to restyling of the packaging they were not sent in the original chintz. We are talking about orders with the Black Fridays discount and for a structured company like yours not to have the original packaging for its customers I find it an unforgivable and above all not very credible fall of style. Best regards”

Helpful Report

Posted 5 months ago

Moin Tobia! Thank you for your feedback! We appreciate your feedback. I hope that after we reached out to you via mail everything has been resolved and you can enjoy wearing your Sternglas products! Best wishes from Hamburg!

Posted 5 months ago

“Have loved the Bauhaus design since my visit to the museum in Berlin where I saw the Max Bil watches. Your company seems to have captured the classic simplicity and elegance of those early designs and at an affordable price. Love it!”

Helpful Report

Posted 5 months ago

Moin Marc! Thank you for your wonderful words! We're thrilled to hear that you appreciate the Bauhaus design, especially with your connection to the museum and Max Bill watches. It's exactly this timeless simplicity and elegance that we strive to bring to life in our pieces, all while maintaining great value. Best regards from Hamburg!

Posted 5 months ago

“I've had some issues with their watches in the past but not with this link bracelet.”

Helpful Report

Posted 5 months ago

Moin John! Thank you for sharing your feedback! We’re really glad to hear that the link bracelet has been a positive experience for you. We understand that occasional issues can arise, but we’re always here to assist you if anything comes up in the future. If you ever need support, don't hesitate to reach out. Best regards from Hamburg!

Posted 5 months ago

“Just received my second Sternglas watch and I love it! The yellow face is even more gorgeous in person and the minimalism of having just two hands is perfect.”

Helpful Report

Posted 5 months ago

Moin William! We’re thrilled to hear that you love your second Sternglas watch! The yellow face really does make a bold statement, and we’re so glad it exceeded your expectations. The minimalist design with just two hands adds such an elegant touch, doesn’t it? Enjoy wearing it, and thank you for your continued trust in Sternglas! :) Best regards from Hamburg!

Posted 5 months ago

“Customer service was awesome, very friendly and helpful.”

Helpful Report

Posted 5 months ago

Moin Paul! Thank you so much for your kind words! We're thrilled to hear that you had a great experience with our customer service team. We always strive to be as helpful and friendly as possible. If you ever need anything else, don't hesitate to reach out! Best regards from Hamburg!

Posted 5 months ago

“Very good service”

Helpful Report

Posted 5 months ago

Moin Ricardo! Thank you for your feedback! We’re so glad to hear that you’re happy with our service. If you ever need anything else, we’re here to help! :) Best regards from Hamburg!

Posted 5 months ago

“The watch looks great, a little thicker than it looks on the website but not too thick.”

Helpful Report

Posted 5 months ago

Moin Brahma! Thank you for your feedback! We’re glad to hear that you’re happy with the look of the watch. We always aim to provide an accurate representation, and we appreciate your understanding regarding the thickness. If you have any further thoughts or questions, feel free to share! Best regards from Hamburg!

Posted 5 months ago

“I'm very pleased with my purchase of the Naos Pro Automatik. The online experience was great, simple, straightforward, and quick.”

Helpful Report

Posted 6 months ago

Moin Randolph! We're thrilled to hear that you're so pleased with your Naos Pro Automatik! It's fantastic that the online experience was smooth and efficient for you. We aim to make the entire process as seamless as possible, and your feedback means a lot. Enjoy your new watch, and feel free to reach out anytime if you need anything! Best regards from Hamburg!

Posted 5 months ago

“Beautifully designed and excellent quality watch”

Helpful Report

Posted 6 months ago

Moin Pablo! Thank you for your kind words! We’re thrilled to hear that you’re enjoying the design and quality of your watch. It’s always our goal to offer pieces that blend style and craftsmanship, and we’re so happy to know that’s been your experience. Best regards from Hamburg!

Posted 5 months ago

“interestingly cool company..”

Helpful Report

Posted 6 months ago

Moin Harun! We’re glad you think so! We put a lot of passion into what we do, and it's fantastic to hear that it resonates with you. If you ever need anything or have more questions, feel free to reach out. Best regards from Hamburg!

Posted 5 months ago

Sternglas GmbH is rated 4.8 based on 2,417 reviews