Sternglas GmbH Reviews

Name: Sternglas GmbH
Address: Gerhofstr. 1-3, Hamburg, Hamburg
Rating: 4.78

4.8 Rating 2,419 Reviews

95 %

of reviewers recommend Sternglas GmbH

4.8

Based on 2,419 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

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Sternglas GmbH 5 star review on 25th March 2024

141

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Efficient service”

Helpful Report

Posted 10 months ago

Moin Jean-Pierre, We help where we can, always and at any time! if there is anything else we can do for you, please let us know :). Best wishes from Hamburg

Posted 10 months ago

“Love the look, easy to set, and extremely comfortable on your wrist. Also, must add, dogs got the DHL delivery. They didn't put it into the secure box as instructed. Came home to find it out of the box, definitely in one of the 5 dogs mouths, but after peeling off the lens "over, in perfect condition thank goodness. Highly recommend it.”

Helpful Report

Posted 10 months ago

Moin Jill, Thanks for your feedback! WOW! Your timepiece has had a real adventure, what luck! We now wish you all the more joy with your faithful companion :). Best wishes from Hamburg

Posted 10 months ago

“very professionnal; good quality; very quick and nice sending”

Helpful Report

Posted 10 months ago

Moin Fabrice! Thank you for your wonderful feedback! We're thrilled to hear that you’re satisfied with the professionalism, quality, and fast delivery. Your support means a lot to us! Best regards from Hamburg!

Posted 4 months ago

“Very happy. Love the look and the quality.”

Helpful Report

Posted 10 months ago

Moin Leo! Thank you for your kind words! We're so pleased to hear that you're happy with your purchase and the quality of the product. Best regards from Hamburg!

Posted 4 months ago

“Great website”

Helpful Report

Posted 10 months ago

Moin Glyndwr, thank you for this great 4-star-review :) We are delighted that you like our website that much! Best wishes from Hamburg!

Posted 10 months ago

“Great watch en services! If you make a purchase online its always waiting if its good or not. But sernglas is great, beautiful watch, works, nice materials and shipping was in 2 days.”

Helpful Report

Posted 10 months ago

Moin Douwe! Thank you so much for your positive feedback! We're thrilled to hear that you're happy with your watch, the quality, and the speedy shipping. It’s always great to know that the overall experience met your expectations! Best regards from Hamburg!

Posted 4 months ago

“Compared to some other micro brands (DeTomaso especially) Strenglas is really on top of things. Emails keeping me posted, DHL emails keeping track of shipping dates and locations etc. My watch shipped quickly and got here amazingly fast from Germany. Wow. The watch is so gorgeous too. Thanks!”

Helpful Report

Posted 10 months ago

Moin Robert! Thank you for your amazing feedback! We're thrilled to hear that our communication and shipping process exceeded your expectations. It’s wonderful to know you love your watch, and we truly appreciate your support! Best regards from Hamburg!

Posted 4 months ago

“Great customer service. Very nice watch. I got the naos”

Helpful Report

Posted 10 months ago

Moin Christopher! Thank you for your great feedback! We're so happy to hear that you're pleased with both the customer service and your Naos watch. It’s a beautiful timepiece, and we’re thrilled it’s found a place with you! Best regards from Hamburg!

Posted 4 months ago

“Absolutely beautiful watches! Take this combined with top notch German quality and add an affordable price… and you got yourself one of the lifetime deals. I love the Bauhaus style and their leather straps are the best out there by far in my opinion. Keep it up!”

Helpful Report

Posted 10 months ago

Moin Mitja! Thank you so much for your wonderful review! We're thrilled to hear that you're enjoying the Bauhaus style and the quality of both our watches and leather straps. Your kind words mean a lot to us, and we’re excited to continue providing great value and craftsmanship. Best regards from Hamburg!

Posted 4 months ago

“Vor ein paar Tagen habe ich meine Sternglas-Uhr erhalten. Da ich große Hände und Handgelenke habe, habe ich mich für eine Naos mit dem 42-mm-weißen Zifferblatt entschieden. Die Lieferung kam wie angekündigt pünktlich und schnell an. Das Design ist ausgezeichnet. Das Saphirglas wirkt von enormer Härte und Widerstandsfähigkeit. Das Armband besteht aus hochwertigem Leder, ist weich und fühlt sich sehr angenehm an. Der Armbandwechsel mit dem Sternglass-System ist einfach und schnell. Ich könnte mit meinem Kauf nicht zufriedener sein. Mein erstes Sternglass, und es wird sicher nicht mein letztes sein.”

Helpful Report

Posted 10 months ago

Moin Adolfo! Vielen Dank für dein tolles Feedback! Es freut uns sehr, dass du mit deiner Naos so zufrieden bist und die Qualität des Designs sowie der Materialien zu schätzen weißt. Wir sind überzeugt, dass dir deine Sternglas-Uhr noch lange Freude bereiten wird. Es ist auch schön zu hören, dass der Armbandwechsel mit unserem System so gut funktioniert hat. Wir hoffen, dich bald wieder bei uns begrüßen zu dürfen! Beste Grüße aus Hamburg!

Posted 4 months ago

“Nice watch, only thing that bothers me is the pendulum is quite loud compared to other automatic watches.”

Helpful Report

Posted 10 months ago

Moin Anonymous, thank you for you message :) I completely understand you, because we had to get used to the audible sound as well. It is not uncommon for your watch to make sounds, and in some mechanical movements, these sounds are actually necessary. The reason for this is the presence of clearance spaces between the individual components. These small spaces are necessary for the parts to move freely and regularly. Due to these clearance spaces, the rotor can be distinctly heard during certain movements. Perhaps you have gotten used to it ab bit and are enjoying your watch - that would make us happy :)) Best regards from Hamburg!

Posted 10 months ago

“Thanks to Sternglas for excellent customer service and fast delivery of my watch.”

Helpful Report

Posted 10 months ago

Moin Daniel! Thank you for your positive feedback! We're so glad to hear that you had a great experience with our customer service and that your watch arrived quickly. We truly appreciate your support and look forward to serving you again in the future. Best regards from Hamburg!

Posted 4 months ago

“I am very happy with the watch.”

Helpful Report

Posted 11 months ago

Moin, Thanks for your feedback! That sounds great :)! We hope you enjoy your time now with your timepiece. Best wishes from Hamburg

Posted 10 months ago

“Mooie, eenvoudige design horloges met een goede zichtbare tijdsaanduiding,die lekker zitten en een mooie uitstraling hebben.”

Helpful Report

Posted 11 months ago

Moin Jules, Bedankt voor je beoordeling! We zijn erg blij om te horen dat u uw horloge zo mooi vindt! Als je na verloop van tijd nog vragen hebt, kun je altijd contact met ons opnemen :). Vriendelijke groeten uit Hamburg

Posted 10 months ago

“The Hamburg Chrono is the secon watch I bought from Sternglas. this time a Quartz movement, the first an automatic movement. Both watches were delivered very well in time by Sternglas with good updates on the shipping. Well done! Needless to say that I appreciate the stylish design and good manufacturing.”

Helpful Report

Posted 11 months ago

Moin Jim, Thanks a lot for your feedback! Wow! Already your second timepiece :). we enjoy hearing such a good review! If you have any further questions, you just have to let us know! Best wishes from Hamburg

Posted 11 months ago

“Great work”

Helpful Report

Posted 11 months ago

Moin, Thanks for this compliment, that's great to hear! We hope you enjoy your timepiece :). Best wishes from Hamburg

Posted 11 months ago

“Can't say I love them. I only have 5 of their watches :D”

Helpful Report

Posted 11 months ago

Moin, Thanks for your feedback, sounds like you dislike our watches ;). Best wishes from Hamburg

Posted 11 months ago

“Beautiful minimalistic wrist watch! Very elegant with the metal wrist band ! Love it thank you!!!”

Helpful Report

Posted 11 months ago

Moin Uwe, Thanks for your review! Great to hear that you love your timepiece so much!! If you have any further questions, please let us know :). Best wishes from Hamburg

Posted 11 months ago

“Always a pleasure to deal with yourselves. You appear to be very professional”

Helpful Report

Posted 11 months ago

Moin Anthony, thanks for your feedback! We enjoy hearing that you're so happy with your timepiece:). If you should have any questions, please contact us! Best wishes from Hamburg

Posted 11 months ago

“Gray quality and design! Love the soft leather strap and how it feels on my wrist. Movement is very fast to start and smooth. Overall very satisfied and looking forward to buying some extra straps to accesorize.”

Helpful Report

Posted 11 months ago

Moin Mauricio, Thanks a lot for your feedback!! Wow that sounds fantastic :) good to hear that you are so satisfied with your timepiece. New straps are always a good idea! Just let us know if we can help you with anything :). Best wishes from Hamburg

Posted 11 months ago

Sternglas GmbH is rated 4.8 based on 2,419 reviews