Sternglas GmbH Reviews

Name: Sternglas GmbH
Address: Gerhofstr. 1-3, Hamburg, Hamburg
Rating: 4.78

4.8 Rating 2,419 Reviews

95 %

of reviewers recommend Sternglas GmbH

4.8

Based on 2,419 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

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Sternglas GmbH 5 star review on 25th March 2024

141

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fantastic! Very elegant.”

Helpful Report

Posted 11 months ago

Moin Fabrizio, that is such a nice compliment :) thank you very much for your review! Best wishes from Hamburg!

Posted 11 months ago

“Première et excellente expérience avec STERNGLAS. Amateur de montres éclairé, j’ai choisi la NAOS Automatik que je trouve très réussie. Malgré un diamètre contenu, elle assure une belle présence au poignet. Tout en sobriété et en élégance, elle offre une lisibilité parfaite. Ce ne sera sans doute pas ma dernière STERNGLAS 😉”

Helpful Report

Posted 11 months ago

Moin Christophe, that sounds fantastic! How wonderful that we were able to inspire you so much :) We look forward to your second STERNGLAS watch and thank you very much for your feedback :) Best Wishes!

Posted 11 months ago

“Very comprehensive and well designed website.”

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Posted 11 months ago

Moin Anonymous, great that you like our website that much :) We hope you enjoy your STERNGLAS watch! Best wishes from Hamburg!

Posted 11 months ago

“We really like this company. Great service and beautiful quality watches.”

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Posted 11 months ago

Moin Jennifer, Thank you for your feedback! How nice that you are so happy with your watch! We wish you lots of fun with your timepiece :). Best regards from Hamburg

Posted 11 months ago

“Great product, great shipping, first automatic watch, just starting my collection. I Highly recommend this brand. Best glass, good movement (miyota's ones). No brainer in my opinion, if you're looking for dress watch.”

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Posted 11 months ago

Moin Kevin, Thank you for your review and how nice to hear that we at STERNGLAS were able to satisfy you :). We hope that you will continue to enjoy your timepiece in the future. If you have any questions, please contact our customer service team at any time! Best regards from Hamburg

Posted 11 months ago

“The Sternglas online shop is very easy to navigate. All the information I needed was clearly laid out, and the pictures of their products looked great.”

Helpful Report

Posted 11 months ago

Moin Matthew, Thank you for your review! Great to hear that you are so happy with your timepiece! Best regards from Hamburg

Posted 11 months ago

“First purchase fron brand and communication and delivery time were both excellent! very much like the style (Regatta). I also purchased the metal band. Highly recomment the company!”

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Posted 11 months ago

Moin Douglas, oh that sounds great! Thanks for your review! How nice to welcome a new stargazing enthusiast to our ranks! You are very welcome! If you have any questions, please feel free to contact our customer service, we are happy to be here for you! Best regards from Hamburg

Posted 11 months ago

“Great graduation gift! My son was very happy with his watch. Thank you!”

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Posted 11 months ago

Moin Mary, oh, how nice that our timepieces have brought you joy! If he or you have any questions, contact us at any time :). Best regards from Hamburg

Posted 11 months ago

“My first Sternglas purchase and am already very impressed. Terrific website. Already feel very welcomed as a new customer.”

Helpful Report

Posted 11 months ago

Moin Patrick, How nice to hear that you like your timepiece so much. Thanks a lot for your feedback! We hope that you will continue to enjoy your faithful companion in the future. If you have any questions, please feel free to contact us at any time :). Best regards from Hamburg

Posted 11 months ago

“Great looking watch that is easily readable.Love it.Thank you for the good service and prompt delivery.I just wish the strap size had been given in the specs as it is only just long enough on the last hole and there doesn't seem to be an altenative.Hence only 4 stars.”

Helpful Report

Posted 11 months ago

Moin Alan, nice to read how much you like your new watch :) thanks for your feedback! You can actually find the strap length in the product details. Unfortunately, currently only on the product page of the strap itself. We will adjust this so that you can find it more quickly. You might be pleased to know that we actually offer the Modena strap in a longer version (length of 92 + 124 mm instead of 82 + 119 mm) - maybe you'll like that! Feel free to contact us if you would like an exchange :) ! Best wishes from Hamburg!

Posted 11 months ago

“The purchasing process was effortless, shipping was prompt, and the timepiece is of outstanding quality and appeal!”

Helpful Report

Posted 11 months ago

Moin Keith, thank you for your lovely feedback! It's great to hear that we were able to exceed your expectations and that you are now so satisfied! We hope you continue to enjoy your timepiece! Best regards from Hamburg

Posted 11 months ago

“Very nice timepiece, just what i was looking for.”

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Posted 11 months ago

Moin David, we are really pleased that you are so satisfied! Thank you for your great review and we hope you enjoy your watch :) Best wishes!

Posted 11 months ago

“Unbelivable service. Watch arrived half way accross the world in three days. Watch incredible quality, as high quality at some I have paid double or triple for. In classic German fashion it is timless, easy to read and sturdy.”

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Posted 11 months ago

Moin Ewan, thank you so much for these wonderful words! we are really very happy about them :) We create our watches for you and your feedback is our biggest motivation! :)! Best wishes from Hamburg!

Posted 11 months ago

“I have been using my Naos Automatic for a week now, the movement is averaging +/- 3.5 second per day which is really great! The watch built and leather strap really work together to create a great looking watch, the colors and finishes just work!”

Helpful Report

Posted 11 months ago

Moin Anonymous, thank you very much for your appreciative words :)! We are very pleased that our automatic watch was able to inspire you with its precision! Best wishes from Hamburg.

Posted 11 months ago

“Happy with the service. Great value for money”

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Posted 11 months ago

Moin Daniel, thank you for your review :) we are happy to hear this! Best wishes from Hamburg!

Posted 11 months ago

“Nice and elegant watches. Quality is perfect.”

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Posted 11 months ago

Moin Petr, thank you so much for this great 5-star review!:) Best wishes from Hamburg!

Posted 11 months ago

“These folks have a beautifully organized Web store, with no clutterand irrelevancies. The purchase process is idiot-proof, and they promised delivery 7 days after my order. It showed up on day 5. I'm tempted to complain as a pro forma matter, but why make extra work? This company appears to have it together.”

Helpful Report

Posted 11 months ago

Moin Owen, wow- what a great review! thank you so much for it & great fun with your Sternglas watch! Best wishes from Hamburg!

Posted 11 months ago

“I stumbled upon Sternglas while searching the internet for 'top watches under $1,000' and for watch style/trends. I found the website and was immediately interested. I previously wore an Echo/Neutral and a Tag Heuer Carrera Calibre 16 but the negatives of an automatic, began to out weight the benefits. I was shopping for a watch with a larger profile but with the field watch feel to it. The Hamburg Chrono silver with grey nylon strap was exactly what I was looking for and wow does it pop! I received 2 compliments on day one wearing it! I especially appreciate the sapphire crystal and that for a quartz watch, it is not ultra thin. This is indistinguishable from the quality of an automatic. I have no regrets and am about to order the same watch in Regatta. For under $1,000, I will have two great watches that have the look and feel of the Tag Heuer. The only area where I was disappointed is that there is not solid black nylon strap available for this watch. Thank you!”

Helpful Report

Posted 11 months ago

Moin David, what an amazing review - thank you very much for your effort and this great appreciation! :) we are delighted that you are receiving so many compliments on your Sternglas watch! We can understand them, we think they're great too :P Best wishes from Hamburg!

Posted 11 months ago

“I've wear the watch for 3 days and it keep on stop every 15 minuest. I sent it back via DHL. Please replace it with; 1. same watch style, 2. same wrist band 3. Not AUTOMATIC.”

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Posted 11 months ago

Moin Blailes, Thank you for your review! We are very sorry that your watch was defective! This should not happen.. :(. Please contact our customer service by email, we will be happy to help you immediately and to send you your new watch immediately!! best wishes from Hamburg

Posted 11 months ago

“Ladies and Gentlemen. I would like to thank you very much for your excellent service to me as a customer in terms of replacing my watch. The matter was handled extremely carefully. And my watch Hamburg S01-HH11-VI15 is beautiful! All the best!”

Helpful Report

Posted 11 months ago

Moin Dominik, we are so pleased that we were able to solve your request together to your satisfaction :) thank you for this great review & so much joy with your new Hamburg watch! Best wishes from Hamburg!

Posted 11 months ago

Sternglas GmbH is rated 4.8 based on 2,419 reviews