Sternglas GmbH Reviews

Name: Sternglas GmbH
Address: Gerhofstr. 1-3, Hamburg, Hamburg
Rating: 4.78

4.8 Rating 2,423 Reviews

95 %

of reviewers recommend Sternglas GmbH

4.8

Based on 2,423 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

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Sternglas GmbH 5 star review on 25th March 2024

141

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“These folks have a beautifully organized Web store, with no clutterand irrelevancies. The purchase process is idiot-proof, and they promised delivery 7 days after my order. It showed up on day 5. I'm tempted to complain as a pro forma matter, but why make extra work? This company appears to have it together.”

Helpful Report

Posted 11 months ago

Moin Owen, wow- what a great review! thank you so much for it & great fun with your Sternglas watch! Best wishes from Hamburg!

Posted 11 months ago

“I stumbled upon Sternglas while searching the internet for 'top watches under $1,000' and for watch style/trends. I found the website and was immediately interested. I previously wore an Echo/Neutral and a Tag Heuer Carrera Calibre 16 but the negatives of an automatic, began to out weight the benefits. I was shopping for a watch with a larger profile but with the field watch feel to it. The Hamburg Chrono silver with grey nylon strap was exactly what I was looking for and wow does it pop! I received 2 compliments on day one wearing it! I especially appreciate the sapphire crystal and that for a quartz watch, it is not ultra thin. This is indistinguishable from the quality of an automatic. I have no regrets and am about to order the same watch in Regatta. For under $1,000, I will have two great watches that have the look and feel of the Tag Heuer. The only area where I was disappointed is that there is not solid black nylon strap available for this watch. Thank you!”

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Posted 11 months ago

Moin David, what an amazing review - thank you very much for your effort and this great appreciation! :) we are delighted that you are receiving so many compliments on your Sternglas watch! We can understand them, we think they're great too :P Best wishes from Hamburg!

Posted 11 months ago

“I've wear the watch for 3 days and it keep on stop every 15 minuest. I sent it back via DHL. Please replace it with; 1. same watch style, 2. same wrist band 3. Not AUTOMATIC.”

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Posted 11 months ago

Moin Blailes, Thank you for your review! We are very sorry that your watch was defective! This should not happen.. :(. Please contact our customer service by email, we will be happy to help you immediately and to send you your new watch immediately!! best wishes from Hamburg

Posted 11 months ago

“Ladies and Gentlemen. I would like to thank you very much for your excellent service to me as a customer in terms of replacing my watch. The matter was handled extremely carefully. And my watch Hamburg S01-HH11-VI15 is beautiful! All the best!”

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Posted 11 months ago

Moin Dominik, we are so pleased that we were able to solve your request together to your satisfaction :) thank you for this great review & so much joy with your new Hamburg watch! Best wishes from Hamburg!

Posted 11 months ago

“Beautiful watch. Even better in real life than on the website.”

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Posted 11 months ago

Moin Jelle, what a beautiful review - thank you very much for it! :) Best wishes from Hamburg!

Posted 11 months ago

“Amazing watch, feels comfortable, cool design, not too big nor too small, and the faint glow in the dark feature on the hands and 12,3,6,9 and helpful.”

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Posted 11 months ago

Moin Christopher, we are very happy about your great words about your Sternglass watch :) THANK YOU- It's great that we were able to inspire you that much :) Best wishes from Hamburg!

Posted 11 months ago

“Beautiful watch and I was impressed by the quality of even the leather band.”

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Posted 11 months ago

Moin Denis, that's so nice to read - thank you so much for your review :) we wish you lots of fun with your watch and leather strap! Best wishes from Hamburg :)

Posted 11 months ago

“Spedizione rapidissima. Orologio perfetto rapporto qualità prezzo ottima. Cinturino di ottima fattura. Al polso fa un figurone.”

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Posted 11 months ago

Moin Anonymous, siamo molto contenti che sia così soddisfatta dell'orologio e del bracciale :) grazie per l'ottima recensione e saluti da Amburgo!

Posted 11 months ago

“Simoly works fast! I admire your professionality.”

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Posted 11 months ago

Moin Anonymous, thank you for this great compliment :) we do our best for it every day! Best wishes from Hamburg!

Posted 11 months ago

“"Yes but" is my opinion”

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Posted 11 months ago

Moin Josiah, thank you for your feedback! We are very interested in finding out exactly what you mean by your 'but' and would be happy to help you if necessary :) Feel free to contact our service team at any time. Just send us an email to: support@sternglas.com. Greetings from Hamburg!

Posted 11 months ago

“It’s very comfortable and looks great with the green and bronze pvd case but the hour and minute hands are not contrasted enough to make this an easy read. I may have to unfortunately treat it more like a fashion watch than an actual daily watch. Looks are a 10 but use is a 4.”

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Posted 11 months ago

Moin Richard, Thanks for your feedback! It's nice to hear that you like your watch so much! Sad that the hands are not contrasted enough for you :/, maybe there will be a watch with more visible hands in one of our new collections coming out soon that you like better? In that case, please contact us and we will be happy to help you :) Best wishes from Hamburg

Posted 11 months ago

“no special remarks.”

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Posted 11 months ago

Moin G, We would like to thank you for your 4-star rating :) We are very happy about that! If you still have a request, please feel free to contact us at any time!

Posted 11 months ago

“A very good manufacturing, extremely high quality! I am a very satisfied customer.”

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Posted 11 months ago

Moin Binda, wow - thanks for this great feedback! :) we send our best wishes from Hamburg!

Posted 11 months ago

“Excellent service. Quite speedy delivery. Sternglas watches are so beautiful. Oh if only I could afford to buy many more models.”

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Posted 11 months ago

Moin Jackie, so lovely that you like our watches and service so much! thank you for your review and we keep our fingers crossed that you'll have more watches :) maybe from our sale or during a promotion? Best wishes from Hamburg!

Posted 11 months ago

“Tolles Design, angemessene Preise, einfach gut!”

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Posted 11 months ago

Moin Andreas, vielen Dank für deine tolle Bewertung :) so schön, dass wir dich so begeistern konnten:) Viel Freude mit deiner Uhr & beste Grüße aus Hamburg!

Posted 11 months ago

“The Naos Automatik is a beautiful watch. I highly recommend Sternglas and any of their watches.”

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Posted 11 months ago

Moin Chase, thank you thank you thank you for this feedback :) ! we wish you a lot of fun with your Naos and send greetings from hamburg!

Posted 11 months ago

“Great website and I like that Sternglas are dealing with import tax and charges up front, what you pay on their website is all you will pay (UK buyer).”

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Posted 11 months ago

Moin Jordan, thank you for the compliment for our online store and your 5-star rating :) ! we are pleased that you appreciate it so much that we offer transparent prices, as there are no unforeseeable additional costs due to customs! Best wishes from Hamburg!

Posted 11 months ago

“I wanted a German made watch that was beautiful and simple. Having visited Hamburg years ago with a friend while in college made my decision all that much easier when I saw where many of the watches by Sternglas are made. It was easy choice after that.”

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Posted 11 months ago

Moin Brian, thank you for your feedback! Great to hear that you love Hamburg as much as we dooo :)). Best wishes from here (Hamburg ;)

Posted 11 months ago

“I saw the watch brand mentioned by Teddy Baldassarre as an up-and-coming German microbrand so had to check out their watches. Decided on the Hamburg automatic with the dark blue dial and the bronze finish on the case as it was the one that seemed to match my style. The dial is a little more complex than a simple bauhaus-style watch which I actually like as there is more to capture the eye and look at when glancing at the time. The watch has the characteristic bauhaus big-dial appearance to it which actually looks very good on the wrist and contrasts very well when wearing lighter-colored shirts in a very complementary way. It's interesting when microbrands tell the story behind the watch, and I think that the story of the color themes matching the canals and brick warehouses of the old Hamburg where the watches are currently made, and the slightly nautical-theme added to the bauhaus style was interesting and definitely gives the watch it's unique character. I chose the provided leather band but noticed after ordering that there was an option to purchase a thin stainless steel bracelet finished with bronze that I think would have looked really nice with this watch. In the several days I've had it, it has kept very accurate time and to me seems to be a watch that should really cost more than the $499 that I paid for it. The only area for improvement I would recommend for future models is to have a little less reflectivity from the surface sapphire crystal. The reflectivity doesn't interfere with being able to read the time from the watch at all as the deep orange / copper-like hands contrast well with the deep blue dial. Overall I think that this watch is a great value and will definitely consider purchasing an additional watch (and maybe even get the bronze finished bracelet for the current watch) and to keep checking back with them to see what new concepts on redefining the bauhaus style they come up with.”

Helpful Report

Posted 11 months ago

Moin Jeffrey, wow - thank you so much for this fantastic and detailed feedback on our watches and us as a brand! We are really happy about it. We are a brand created for you customers and reading such reviews motivates us even more! We will pass on the compliments and suggestions to our team :) Regarding reflectivity: the legibility of our watches is very important to us. In fact, the glass has a double anti-reflective coating. We have also tried it a third time, but the glass then turns greenish and that is not nice. Especially on watches with a dark dial, it can seem as if the glass is very reflective because it is simply a dark background. We hope this information clarifies it a little :) Thanks again to you and so much joy with your STERNGLAS watch and all future timepieces from us that will inspire you:) Best wishes form Hamburg!

Posted 11 months ago

“Despite a public holiday in Germany my order arrived on time, thank you.”

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Posted 1 year ago

Moin Simon, thank YOU for your purchase from us and enjoy your STERNGLAS timepiece :) Best Wishes!

Posted 11 months ago

Sternglas GmbH is rated 4.8 based on 2,423 reviews