Sternglas GmbH Reviews

Name: Sternglas GmbH
Address: Gerhofstr. 1-3, Hamburg, Hamburg
Rating: 4.78

4.8 Rating 2,896 Reviews

95 %

of reviewers recommend Sternglas GmbH

4.8

Based on 2,896 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

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Sternglas GmbH 5 star review on 25th March 2024

141

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I am really blown away by the customer service at Sternglas! I needed help with something and they were quick to respond and help me out. I will definitely order from Sternglas again. Thank you!”

Helpful Report

Posted 1 year ago

Moin John! Thank you so much for your amazing feedback! We’re thrilled to hear that you were blown away by our customer service. It's our goal to always be quick and helpful, and we’re so happy we could assist you. We look forward to your next order and are grateful for your trust in us. Best regards from Hamburg!

Posted 11 months ago

“Prachtige horloges tegen een faire prijs.Prettige afwerking van een klacht. Mijn voorkeur gaat uit naar de horloges van het eenvoudige Bauhaus ontwerp. Aanbevolen!!!”

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Posted 1 year ago

Moin Ad! Hartelijk dank voor je positieve feedback! We zijn blij te horen dat je tevreden bent met onze horloges en de afhandeling van je klacht. Het Bauhaus-ontwerp ist definitiv eine zeitlose Wahl, und wir freuen uns, dass du es bevorzugst. Vielen Dank auch für die Empfehlung! Beste groeten uit Hamburg!

Posted 11 months ago

“Executive wristwatches!”

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Posted 1 year ago

Moin Denis! Thank you for your feedback! We're glad to hear you're impressed with our executive wristwatches. It's great to know our designs resonate with your style! Best regards from Hamburg!

Posted 11 months ago

“Sternglas Hamburg Chrono with grey strap …is absolutely stunning. Sold out for now, I understood. So I bought the last aviable in The Netherlands. BIG BIG compliment for the designer: It is a masterpiece for design in superior watchmaking.”

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Posted 1 year ago

Moin Marcel! Thank you so much for your fantastic feedback! We're thrilled to hear that you're so impressed with the Sternglas Hamburg Chrono with the grey strap. It's wonderful to know that you managed to find the last available one in the Netherlands. Your compliment for the designer truly means a lot to us—it's always great to hear that the design and craftsmanship have made such an impact! Best regards from Hamburg!

Posted 11 months ago

“Beautiful watch, great quality and fast delivery. Would happily return for my next purchase.”

Helpful Report

Posted 1 year ago

Moin Richard! Thank you for your kind feedback! We're so glad to hear that you love the watch and are happy with the quality and fast delivery. We look forward to welcoming you back for your next purchase! Best regards from Hamburg!

Posted 11 months ago

“Customer service supported me when needed, website is very well built and user friendly”

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Posted 1 year ago

Moin Andrea! Thank you for your feedback! We're thrilled to hear that our customer service could assist you when needed, and we're glad you found our website easy to navigate and user-friendly. We strive to make every part of your experience as smooth as possible! Best regards from Hamburg!

Posted 11 months ago

“It’s perfect! Thank you so much 😊”

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Posted 1 year ago

Moin Robert! Thank you for your wonderful feedback! We're so happy to hear that you're thrilled with your watch. It means a lot to us! Best regards from Hamburg!

Posted 11 months ago

“The word that comes to mind is "Timeless".Your watches have a exquisite simplicity about them.Not over engineered but simply wonderfully presented.”

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Posted 1 year ago

Moin Khalid! Thank you for your beautiful feedback! We're thrilled to hear that you find our watches "timeless" and appreciate their exquisite simplicity. We believe that simplicity is key to great design, and it's wonderful to know that it resonates with you. Best regards from Hamburg!

Posted 11 months ago

“Great service from Sternglas, with good communication from purchase through to delivery and afterwards as well. My watch was delivered ahead of time, well packaged and in perfect condition.”

Helpful Report

Posted 1 year ago

Moin Richard! Thank you so much for your wonderful feedback! We're thrilled to hear that you had a positive experience with our service, from purchase to delivery. It’s great to know that your watch arrived ahead of time and in perfect condition. We truly appreciate your kind words! Best regards from Hamburg!

Posted 11 months ago

“Quite pleased with the watch style Sternglas is selling.”

Helpful Report

Posted 1 year ago

Moin Reuben! Thank you for your feedback! We're so glad to hear that you're pleased with the watch style from Sternglas. It's always great to know our designs meet your expectations! Best regards from Hamburg!

Posted 11 months ago

“Love my watch. Bought it 3-4 years ago with no issues. My band needing replacing and my battery expired so it looks like a new watch. I will buy another in the future. Regards, Jay Cooke”

Helpful Report

Posted 1 year ago

Moin Jay! Thank you for your wonderful feedback! We're thrilled to hear that you've been enjoying your watch for 3-4 years without any issues. It’s great that after replacing the band and battery, it feels like a brand-new timepiece. We’re excited to know you’ll be considering another purchase in the future! Best regards from Hamburg!

Posted 11 months ago

“I look their designs and great value.”

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Posted 1 year ago

Moin Karamjit! Thank you for your kind feedback! We're so glad to hear that you love our designs and feel that you're getting great value. It’s always our goal to create beautiful timepieces that offer both style and quality. Best regards from Hamburg!

Posted 11 months ago

“watch looks classy , i am very glad i 've made that purchase”

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Posted 1 year ago

Moin Serge! Thank you for your feedback! We're so happy to hear that you find your watch classy and that you're pleased with your purchase. It’s great to know you're enjoying your new timepiece! Best regards from Hamburg!

Posted 11 months ago

“Absolutely love these watches. This is my second one from Sternglas and I couldn't be happier. Stylish and functional!”

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Posted 1 year ago

Moin Gregory Thank you for your fantastic feedback! We're thrilled to hear that you're enjoying your second watch from Sternglas and that you're happy with both the style and functionality. We truly appreciate your continued support! Best regards from Hamburg!

Posted 11 months ago

“I’m impressed with the quality and style of the watch, got some nice compliments and will look for tiger watches from sternglass to add to my collection. It is a bonus that it reminds me of my home city”

Helpful Report

Posted 1 year ago

Moin Stephan! Thank you for your wonderful feedback! We're so happy to hear that you're impressed with the quality and style of your watch, and that it's receiving compliments. It's great to know that it also holds a special connection to your home city. We’re excited to hear that you’re looking to add more Sternglas watches to your collection! Best regards from Hamburg!

Posted 11 months ago

“Very responsive team. Thank you.”

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Posted 1 year ago

Moin Ricardo! Thank you for your kind words! We're so glad to hear that you had a positive experience with our responsive team. We’re always here to help and appreciate your feedback! Best regards from Hamburg!

Posted 11 months ago

“Zeer tevreden. Mooi horloge die perfect werkt. Snelle levering. Goed contact met medewerkers. Perfect verpakt. Zeer goede dienstverlening. 5 sterren waard.”

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Posted 1 year ago

Moin Francis! Hartelijk dank voor je geweldige feedback! We zijn zo blij te horen dat je tevreden bent met de horloge, de snelle levering, en het contact met onze medewerkers. Het doet ons goed te weten dat je onze dienstverlening zo waardeert. We streven er altijd naar om een perfecte ervaring te bieden! Beste groeten uit Hamburg!

Posted 11 months ago

“The products are nice, but the marketing is awful. Company is straight up lying about promo codes. They say they expire to entice you to make a purchasing decision faster.”

Helpful Report

Posted 1 year ago

Thank you for sharing your feedback! We’re truly sorry to hear that you had a negative experience with the promo codes. Your input is really valuable to us, and we'll take it into consideration to improve our transparency and marketing practices moving forward. We want every customer to feel informed and confident in their decisions when shopping with us. Best regards from Hamburg!

Posted 11 months ago

“I am very pleased with the whole experience of ordering and receiving my new Sternglas watch. Excellent product.”

Helpful Report

Posted 1 year ago

Moin David! Thank you for your wonderful feedback! We're so glad to hear that you had a positive experience with both ordering and receiving your new Sternglas watch. We’re thrilled that you're happy with the product! Best regards from Hamburg!

Posted 11 months ago

“Delivery arrived quickly and the watch was nicely packaged and in perfect condition.”

Helpful Report

Posted 1 year ago

Moin Eli! Thank you for your feedback! We're glad to hear that your delivery arrived quickly and that the watch was well-packaged and in perfect condition. It's great to know you're satisfied with the overall experience! Best regards from Hamburg!

Posted 11 months ago

Sternglas GmbH is rated 4.8 based on 2,896 reviews