Sternglas GmbH Reviews

Name: Sternglas GmbH
Address: Gerhofstr. 1-3, Hamburg, Hamburg
Rating: 4.78

4.8 Rating 2,440 Reviews

95 %

of reviewers recommend Sternglas GmbH

4.8

Based on 2,440 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

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Sternglas GmbH 5 star review on 25th March 2024

141

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Perfect communication, fast delivery and nice products.”

Helpful Report

Posted 1 year ago

Moin Alvaro, thank you very much for your fantastic review! Great to hear everything worked out that well and your package arrived that fast :D

Posted 1 year ago

“Ordering and delivery was great!”

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Posted 1 year ago

Moin Jurgen, thanks a lot for your great review! I'm happy to hear, that everything worked out well :D

Posted 1 year ago

“The Sternaglas team is extremely professional and friendly.”

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Posted 1 year ago

Moin Edin, thanks a lot for your review - we are very happy that we could convince you with our service and company :D Kind regards from Hamburg

Posted 1 year ago

“Great product. even better service.”

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Posted 1 year ago

Moin Stan, thank you very much for your lovely review! We appreciate your complement to our service :)

Posted 1 year ago

“Very pleased with my Sternglas Naos watch. It arrived promptly after ordering, is slim, simple, elegant, with a comfortable leather strap, and the size suits my wrist perfectly”

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Posted 1 year ago

Moin John, thanks a lot for your wonderful review! It's great to hear you like your new Sternglas watch so much :)

Posted 1 year ago

“I am very satisfied with the service quality of the whole buying & delivery process. They informed me well in every step. The boxing was also good, they paid attention to every detail. And the watch looks great on my wrist, as good as in the photos. I highly recommend it to everyone.”

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Posted 1 year ago

Moin Murat, I'm very happy about your wonderful review! And I greatly appreciate your compliment to our service :)

Posted 1 year ago

“Quick and efficient delivery.”

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Posted 1 year ago

Moin from Hamburg, thank you very much for your great review! I'm very happy that everything worked out so well :D

Posted 1 year ago

“Seamless buying process, fast delivery, accessible website, definitely a 10. Keep it up!”

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Posted 1 year ago

Moin from Hamburg, thanks for the great review and the 10 :D We really appreciate it :)

Posted 1 year ago

“As expected another beautiful item. Delivered in super quick time. The Kanton 2.0 is a beautiful watch.”

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Posted 1 year ago

Moin Thomas, great to hear everything worked out well :) thanks a lot for the wonderful review!

Posted 1 year ago

“Se ven serios y profesionales. El proceso de compra fue fácil. Me fueron actualizando del envío. El envío llegó en 48 horas acorde a lo prometido.”

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Posted 1 year ago

Moin Diego, ¡Muchas gracias por la maravillosa reseña! Me alegra mucho que todo haya transcurrido tan fácil y rápido :)

Posted 1 year ago

“Just nice company”

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Posted 1 year ago

Moin Michele, thank you very much for your great review! :D

Posted 1 year ago

“I have had a bit of back and forth with Sternglas over the years, and hands down, they have been helpful. Great customer service. I also enjoy my Quartz Naos, which, so far, works fine. (I used to own a discontinued Roncalli, which was a beautiful watch with issues; a pity. I still miss my Roncalli every day.) And the Naos is a nice design, a durable watch (at least it seems like it; I only owned it for a few months). I am on the fence about the quality of the straps, however. The quick-release pins seem to be of shallow quality. Sternglass may be better off revisiting manufacturing or returning to the non-quick-release pins.”

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Posted 1 year ago

Moin Christian, thanks for your feedback! I'm very sorry that Roncalli is no longer available, and you miss it. I hope that you will come to love your new watch just as much over time :) I will certainly pass along your feedback about the straps to our product team. Kind regards from Hamburg :D

Posted 1 year ago

“Excellent customer service and the watches are gorgeous!”

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Posted 1 year ago

Moin from Hamburg, thank you very much for your lovely review - we are very happy to hear that you're so satisfied :-)

Posted 1 year ago

“Quick delivery, amazing product.”

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Posted 1 year ago

Moin Kovàcs, thanks a lot for your great review! I am very happy that we could convince you with Sternglas :)

Posted 1 year ago

“A new company, not well known, but they seem to put out some interesting pieces.”

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Posted 1 year ago

Moin from Hamburg, thanks for your great review! We strive to continually evolve our watches and captivate our customers with new designs - It's great to hear that you like Sternglas so much :)

Posted 1 year ago

“Had ordered a Hamburg Neuwerk automatic. Delivered ahead of time. Very happy with the watch.”

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Posted 1 year ago

Moin Hari, thanks for your great review! Have fun with your new watch :)

Posted 1 year ago

“Great customer service experience. Order arrived really fast with no issues.”

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Posted 1 year ago

Moin Dmitriy, thank you very much for your review! We're very pleased that everything worked out perfectly, and you are satisfied. :D

Posted 1 year ago

“Lovely watch, great style, not outspoken but still stylish. Quick shipping too!”

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Posted 1 year ago

Moin Jurrit, thanks a lot for your great review! I'm very happy to hear that you like your new watch :)

Posted 1 year ago

“Hi Dustin I ordered a yellow watch and received, orange instead Pls let me know how much 4 the yellow one ? Happy to pay any amount I gifted the orange to a friend Kind Regards Etta”

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Posted 1 year ago

Moin Etta, thank you for your massage. I'm sorry that there have been a problem with your order. Feel free to contact our service team directly at support@sternglas.de and we will take care of your issue. :) Best regards from Hamburg, Julie

Posted 1 year ago

“Love the design, and love the small company story. I'm in the USA, and it got here quickly and in perfect shape. Well done Sternglas! Brian”

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Posted 1 year ago

Moin Brian, thanks a lot for your great review. I'm happy to hear that everything worked out perfectly and we could convince you with our company :D

Posted 1 year ago

Sternglas GmbH is rated 4.8 based on 2,440 reviews