Sternglas GmbH Reviews

Name: Sternglas GmbH
Address: Gerhofstr. 1-3, Hamburg, Hamburg
Rating: 4.78

4.8 Rating 2,448 Reviews

95 %

of reviewers recommend Sternglas GmbH

4.8

Based on 2,448 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

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Sternglas GmbH 5 star review on 25th March 2024

141

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Super quick shipping and great communication.”

Helpful Report

Posted 1 year ago

Moin Matt, thank you very much for your great review! Nice to hear, that everything worked out so well. :D It's fantastic that you've had such positive experiences with our customer service - that's exactly what we aim for.

Posted 1 year ago

“I hadn't heard of Sterglas until this summer when I saw an online advert for their watches. I was impressed with the range and design. I decided to buy a Hamburg Edition Argo limited edition men's wrist watch. The online ordering was straightforward and it was delivered in a few days.”

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Posted 1 year ago

Moin Christopher, Thank you very much for your review. It's fantastic to hear that you've had such positive experiences with your first order. :D Great, that everything worked out perfectly - that's exactly what we aim for.

Posted 1 year ago

“Big fan of the watch! Fantastic accuracy, style and comfort. Colour me impressed!”

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Posted 1 year ago

Moin Cristian, thanks a lot for your great review! I'm very glad to hear that you're so pleased with your watch.

Posted 1 year ago

“Delighted with service and watch stylish and great value. Keeps excellent time.”

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Posted 1 year ago

Moin Martin, thanks for your great review! I'm glad that you like your new watch that much :D - Enjoy it!

Posted 1 year ago

“I didn't know Sternglass before and I had a real crush !! The website offers beautiful very elegant watches. I highly recommend them.”

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Posted 1 year ago

Moin Francois, thank you very much for your lovely review! I'm really glad you got to know us and are so enthusiastic about Sternglas :D

Posted 1 year ago

“Fantastic quality for a good price. Also, the customer service is of another level.”

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Posted 1 year ago

Moin Ivaylo, thank you very much for your fantastic review and the picture! It's great to hear that you've had such positive experiences with our customer service - that's exactly what we aim for.

Posted 1 year ago

“I purchased the Naos Edition Bauhaus 11 in red. It is an absolutely beautiful watch, simple in design and great to look at. The level of service was also really great. Thank you Jeremy Johannesburg, South Africa.”

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Posted 1 year ago

Moin Jeremy, Thank you very much for your lovely review. It's fantastic to hear that you've had such positive experiences with our customer service :D Great, you like your new watch so much - enjoy it!

Posted 1 year ago

“I have purchased watches and a wall clock from Sternglas and am a happy customer. All of the products have such a great simple design, visible yet subtle - just right. Also, customer service is wonderful - very responsive, capable, and fair. I am a fan!”

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Posted 1 year ago

“the watch is really beautiful, just two warnings: the yellow of the dial is different from the photo, it is much darker. And the gray hands can't be seen when there is little light, it was better to make them black.”

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Posted 1 year ago

Moin Stef, Thank you very much for your review and feedback! Firstly, I'm delighted to hear that you're pleased with your new watch. I'm sorry to hear that the color is slightly different from what was shown in the pictures. This is due to the lighting used to make the watch dial more visible in the photos. However, you're absolutely right that it can be frustrating when this leads to a slight color variation. I will pass your feedback on to the team. Kind regards from Hamburg

Posted 1 year ago

“Gorgeous timepiece, quick shipping. Love the sapphire crystal as I sometimes bump my watches on doorways or other avoidable objects. Color combo of the Argo is eye-catching, makes me want to keep looking at it. Love the rear engraving as well. Dressy and casual at the same time; well done, Sternglas!”

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Posted 1 year ago

“Thanks muchly, Sternglas ~ you've got me hooked. I didn't need a new timepiece! Then I saw what now adorns my wrist anew. Buckling this beauty on is my final, paramount preparation before I depart to take on the day. I'll be keeping an eye you're”

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Posted 1 year ago

“This watch is classy and I love the way it's so slim ans light. Finally, I think that Sternglas makes remarkable watches.”

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Posted 1 year ago

“Fantastic watch. Looks more expensive than it costs. Extremely happy with my purchase. Can’t wait to see what else they release.”

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Posted 1 year ago

“Brilliant watch. good value for money. excellent customer service from Sarah”

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Posted 1 year ago

“Professional and quick delivery.”

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Posted 1 year ago

“Love the product thank you”

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Posted 1 year ago

“Correct delivery, nice watch design, good wrist band. However, the Sternglas sapphire glas is very reflective, it does not have an anti-reflective coating. So when you look at your watch you either see yourself or ceiling lights. Disturbing, I don't have that with anybother watch.”

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Posted 1 year ago

Moin Paul, Thanks a lot for your feedback! It's good to hear that you enjoy your watch in general :). We're sorry that your watch has too much reflection! Our glass has a double anti-reflective coating, a third time would unfortunately turn the glass light greenish :/. The reflection is stronger on watches with dark dials. Maybe you can find a watch with a lighter background on our website that you like? Best wishes from Hamburg

Posted 1 year ago

“Stylish products at a good price, and excellent service”

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Posted 1 year ago

“Top Service, lief alles problemlos ab und das Armband war nach 3 Tagen da, optimal.”

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Posted 1 year ago

“Beautiful watch. Quick delivery.”

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Posted 1 year ago

Sternglas GmbH is rated 4.8 based on 2,448 reviews