Sternglas GmbH Reviews

Name: Sternglas GmbH
Address: Gerhofstr. 1-3, Hamburg, Hamburg
Rating: 4.78

4.8 Rating 2,440 Reviews

95 %

of reviewers recommend Sternglas GmbH

4.8

Based on 2,440 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

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Sternglas GmbH 5 star review on 25th March 2024

141

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Amazing customer service and support! Sarah and friends provided sensitivity and creativity in responding to my need for repair of a Naos model. All was accomplished in a timely and capable manner. I am very impressed with both their product and their service. I intend to be a life long customer.”

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Posted 1 year ago

Moin John, thanks a lot for your beautiful review! We are glad that you've such great experiences with us. I's wonderful that we can convince you - thats exactly how it should be :D Best regards from Hamburg

Posted 1 year ago

“Enjoyed my Naos Automatik Edition Oxford, and the high level of information provided about each watch on their site.”

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Posted 1 year ago

Moin William, thanks a lot for your great review! I'm pleased that the product information and instructions have met your expectations. :) It's very important to us that you, as a customer, are well informed about our watches.

Posted 1 year ago

“Better than expected.”

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Posted 1 year ago

Moin David, thanks a lot for your great review! I'm pleased that we could convince you with our company :)

Posted 1 year ago

“Easy purchase, super fast delivery in just one day arrived in Monza. Excellent watch, beautiful and well built. To the next purchase...👍🏻”

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Posted 1 year ago

Moin Claudio, thanks for your great review - I'm pleased everything worked perfectly and you love your new watch :D

Posted 1 year ago

“The watch is beautiful and elegant. Accuracy seems perfect to the minute over the course of the first week.”

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Posted 1 year ago

Moin from Hamburg, thanks a lot for your great review - we're very happy to hear that you are satisfied :D

Posted 1 year ago

“I simply love the watch. Reliable mechanism, elegant and classical watch with just a notch of contemporary design.”

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Posted 1 year ago

Moin from Hamburg, thank you very much for your lovely review - I'm pleased that you like your new watch that much :)

Posted 1 year ago

“Sternglas builds some really beautiful timepieces. I opted for the Hambrug Automatik in silver. I love it!”

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Posted 1 year ago

Moin Daniel, thanks for your lovely review! I'm pleased that we could convince you with our company :D

Posted 1 year ago

“Excellent service”

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Posted 1 year ago

Moin from Hamburg, thanks a lot for your great review! Fantastic to hear that our service team was able to convince you :D

Posted 1 year ago

“I'm happy for my new watch, but unfortunately the day window is too small, dark and too little. Kind regards Mogens Friis Nielsen.”

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Posted 1 year ago

“Extremely elegant design, understated & classy. Very proud that it is catching the eye of those around me, and receiving delightful reviews !”

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Posted 1 year ago

Moin Salil, thank you very much for your lovely review! That's great to hear that you're receiving so many compliments on the watch - that definitely makes us happy too! Kind regards from Hamburg

Posted 1 year ago

“Excellent online experience; watch delivered within 2 days.”

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Posted 1 year ago

Moin Andrew, thanks for your great review! I'm very pleased that everything has worked out to your satisfaction - that's exactly how it should be.

Posted 1 year ago

“...Hi...I am really satisfied with Sternglas...The people I contacted through digital were able to fully meet my expectations... ...And the STERNGLAS watches are magnificent... Thank you STERNGLAS Grégory”

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Posted 1 year ago

Moin Grégory, thank you very much for your great review! :D It's fantastic to hear that you've had such positive experiences with our customer service - that's exactly what we aim for.

Posted 1 year ago

“Super quick shipping and great communication.”

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Posted 1 year ago

Moin Matt, thank you very much for your great review! Nice to hear, that everything worked out so well. :D It's fantastic that you've had such positive experiences with our customer service - that's exactly what we aim for.

Posted 1 year ago

“I hadn't heard of Sterglas until this summer when I saw an online advert for their watches. I was impressed with the range and design. I decided to buy a Hamburg Edition Argo limited edition men's wrist watch. The online ordering was straightforward and it was delivered in a few days.”

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Posted 1 year ago

Moin Christopher, Thank you very much for your review. It's fantastic to hear that you've had such positive experiences with your first order. :D Great, that everything worked out perfectly - that's exactly what we aim for.

Posted 1 year ago

“Big fan of the watch! Fantastic accuracy, style and comfort. Colour me impressed!”

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Posted 1 year ago

Moin Cristian, thanks a lot for your great review! I'm very glad to hear that you're so pleased with your watch.

Posted 1 year ago

“Delighted with service and watch stylish and great value. Keeps excellent time.”

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Posted 1 year ago

Moin Martin, thanks for your great review! I'm glad that you like your new watch that much :D - Enjoy it!

Posted 1 year ago

“I didn't know Sternglass before and I had a real crush !! The website offers beautiful very elegant watches. I highly recommend them.”

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Posted 1 year ago

Moin Francois, thank you very much for your lovely review! I'm really glad you got to know us and are so enthusiastic about Sternglas :D

Posted 1 year ago

“Fantastic quality for a good price. Also, the customer service is of another level.”

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Posted 1 year ago

Moin Ivaylo, thank you very much for your fantastic review and the picture! It's great to hear that you've had such positive experiences with our customer service - that's exactly what we aim for.

Posted 1 year ago

“I purchased the Naos Edition Bauhaus 11 in red. It is an absolutely beautiful watch, simple in design and great to look at. The level of service was also really great. Thank you Jeremy Johannesburg, South Africa.”

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Posted 1 year ago

Moin Jeremy, Thank you very much for your lovely review. It's fantastic to hear that you've had such positive experiences with our customer service :D Great, you like your new watch so much - enjoy it!

Posted 1 year ago

“I have purchased watches and a wall clock from Sternglas and am a happy customer. All of the products have such a great simple design, visible yet subtle - just right. Also, customer service is wonderful - very responsive, capable, and fair. I am a fan!”

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Posted 1 year ago

Sternglas GmbH is rated 4.8 based on 2,440 reviews