Sternglas GmbH Reviews

Name: Sternglas GmbH
Address: Gerhofstr. 1-3, Hamburg, Hamburg
Rating: 4.78

4.8 Rating 2,434 Reviews

95 %

of reviewers recommend Sternglas GmbH

4.8

Based on 2,434 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

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Sternglas GmbH 5 star review on 25th March 2024

141

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service. Reached out to customer service and responded fast and very helpful. Very nice website and the buying experience was easy with fast delivery to the States. I love the story of this new and innovative company.”

Helpful Report

Posted 1 year ago

Moin Fred! We’re thrilled that you had such a positive experience with our customer service and website! It’s great to know that everything from the ordering process to delivery worked smoothly for you. We’re also really glad to hear that you appreciate our story and vision. Thank you for supporting us, and we hope to continue impressing you with our designs! Best regards from Hamburg!

Posted 3 months ago

“Envío rápido, buen diseño, buena correa, excelente atención 💯🇲🇽”

Helpful Report

Posted 1 year ago

Moin Gustavo! ¡Nos alegra saber que estás satisfecho con el envío, diseño, correa y la atención! Agradecemos mucho tu apoyo y esperamos seguir ofreciendo productos y servicios que te encanten. ¡Mejores saludos desde Hamburgo!

Posted 3 months ago

“friendly, professional and great value for money with beautiful product.”

Helpful Report

Posted 1 year ago

Moin Dirk! Thank you for your kind words! We're thrilled to hear that you had a great experience with us. It's fantastic that you are enjoying the product, and we really appreciate your feedback. Best regards from Hamburg!

Posted 3 months ago

“Each collection has a wonderful design, with delicate and varied finishing. The dial design does not pander to the designs of other brands' watches, but is original and I am proud of each one. I love them all.”

Helpful Report

Posted 1 year ago

Moin Masashi! Thank you so much for sharing your thoughts! We're thrilled to hear that you appreciate the originality and craftsmanship of each collection. It's wonderful to know that the design and finishing have left such a positive impression on you, and that you're proud to own them. We truly value customers like you who recognize the details and creativity behind our pieces. Best regards from Hamburg!

Posted 3 months ago

“...Oh...I find this watch so pleasant to wear on my wrist...”

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Posted 1 year ago

Moin Gregory! Glad to hear that you're enjoying your watch! Hope it continues to bring you joy every time you wear it. Best regards from Hamburg!

Posted 3 months ago

“I’m enjoying the watch imensle!”

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Posted 1 year ago

Moin Janie! Great to hear that you're enjoying your watch immensely! Wishing you many more moments of joy with it on your wrist. Best regards from Hamburg!

Posted 3 months ago

“The answer very quickly.”

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Posted 1 year ago

Moin Morgan! Thanks for your feedback! We're glad you're enjoying the watch and appreciate your thoughts on the design. We'll keep your suggestion in mind for future models. Best regards from Hamburg!

Posted 3 months ago

“Good experience with Sternglas from choosing the right watch through to delivery and after sales follow up.”

Helpful Report

Posted 1 year ago

Moin Michael! Thank you for sharing your experience! We're glad to hear that everything from selection to delivery and after-sales service met your expectations. Enjoy your watch! Best regards from Hamburg!

Posted 3 months ago

“Dial is very minimal and elegant BUT the seconds hand do not match the seconds graphic marking on the dial on the Hamburg quartz watch.”

Helpful Report

Posted 1 year ago

Moin from Hamburg, thank you for your feedback ! Basically, during production, the second hand is pressed onto the second wheel. While it's theoretically possible to align it perfectly with the markings on the dial, it's a highly complex process that usually only high-end watches with four-digit prices can achieve. Unfortunately, it's not feasible for us to make it more precise and still stay within our price range. I asked our watchmaking workshop if it's possible to adjust the second hand afterward. The watchmaker told me it's technically possible but not recommended because it would require disassembling the entire watch. Also, due to natural influences, the hand could slightly deviate again over time, making the adjustment temporary. I'm sorry that this effect bothers you. You're welcome to return the watch free of charge if you can't live with it. We also have various quartz models without a second hand that might suit you. :)

Posted 1 year ago

“Really love my tachymeter. Its beautiful, elegant and a work of master craftsmanship.”

Helpful Report

Posted 1 year ago

Moin Sohaib! We're thrilled to hear that you love your Tachymeter! It’s fantastic that you appreciate its elegance and craftsmanship. Enjoy every moment with your timepiece, and if you ever need anything, we’re here for you. Best regards from Hamburg!

Posted 3 months ago

“The brace has a very nice finish and quality. The pin system is very helpful. Thank you”

Helpful Report

Posted 1 year ago

Moin Arnaud! Thank you so much for your kind words! We're happy to hear that you're satisfied with the bracelet’s finish and the pin system. It's always great to know our designs meet your expectations. Enjoy your watch! Best regards from Hamburg!

Posted 3 months ago

“Good and quick delivery, good information and after service”

Helpful Report

Posted 1 year ago

Moin Carlo! Thank you for your positive feedback! We're delighted to hear that you had a great experience with the delivery and our customer service. We truly appreciate your support! Best regards from Hamburg!

Posted 3 months ago

“No issues with Sternglas so far ,they have kept me fully informed during the delivery process. They convey a feeling of passion for watches and I think it shows.”

Helpful Report

Posted 1 year ago

Moin Martin! We’re thrilled to hear that your experience with Sternglas has been smooth and that you appreciate the passion behind our watches! It’s always our goal to keep our customers well-informed and ensure they feel our dedication to quality and design. Best regards from Hamburg!

Posted 3 months ago

“Glad small companies like this making watches of this quality and price.”

Helpful Report

Posted 1 year ago

Moin Darrick! It’s fantastic to hear your appreciation for what smaller companies like Sternglas bring to the table! We’re committed to offering high-quality, beautifully designed timepieces at a great value, and it’s rewarding to see that our efforts resonate with customers like you. Thank you for supporting our brand! Best regards from Hamburg!

Posted 3 months ago

“Naos Edition Kuste is my second piece from Sternglas. I am absolutely satisfied.”

Helpful Report

Posted 1 year ago

Moin Jakub! It’s awesome to hear that you’re enjoying your second Sternglas watch! We’re so glad to know that you’re absolutely satisfied with the Naos Edition Kuste. Your continued trust in our designs means a lot to us. Best regards from Hamburg!

Posted 3 months ago

“A really great quality watch with a timeless style. A similar watch elsewhere could easily cost much, much more. Customer service are also very helpful. Happy recommend and may come back for another.”

Helpful Report

Posted 1 year ago

Moin Adnan! We’re thrilled to hear that you’re enjoying the quality and timeless style of your watch! It’s great to know that you feel it offers fantastic value for the price. We truly appreciate your recommendation and look forward to welcoming you back whenever you decide to add another one to your collection! Best regards from Hamburg!

Posted 3 months ago

“Just what I didn't know I was looking for.”

Helpful Report

Posted 1 year ago

Moin Roger! It’s great that you found exactly what you were looking for, even if you didn’t realize it at first! Best regards from Hamburg!

Posted 3 months ago

“Sternglas has been wonderful both in terms of their watch offerings as well as their prompt delivery to me in the US. I look forward to purchasing other new designs from Sternglas in the future!”

Helpful Report

Posted 1 year ago

Moin Edmund! Thank you for your kind words! We're so happy to hear that you're enjoying both our watches and the service. It's great to know that you're looking forward to future designs, and we can't wait to welcome you back for more! Best regards from Hamburg!

Posted 2 months ago

“I really like Sternglas and their quality.”

Helpful Report

Posted 1 year ago

Moin Richard! Thank you for your great feedback. We are happy to hear that you are satisfied with our watches and quality. We hope our watches will bring you joy for years to come. Best regards from Hamburg!

Posted 2 months ago

“Good product and a solid company”

Helpful Report

Posted 1 year ago

Moin Paul! Thank you for your great review. We are so happy to hear that we could bring joy to you with our products. If you should ever have questions, don't hestitate to reach out. Best regards from Sternglas!

Posted 2 months ago

Sternglas GmbH is rated 4.8 based on 2,434 reviews