Sternglas GmbH Reviews

Name: Sternglas GmbH
Address: Gerhofstr. 1-3, Hamburg, Hamburg
Rating: 4.78

4.8 Rating 2,432 Reviews

95 %

of reviewers recommend Sternglas GmbH

4.8

Based on 2,432 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

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Sternglas GmbH 5 star review on 25th March 2024

141

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Sternglas has excellent products as well as customer service. They've answered my questions politely and efficiently. I exchanged e-mails with Sharinna and Sarah and they were both very helpful.”

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Posted 1 year ago

Moin Christa! Thank you for sharing your experience with us! We're so glad to hear that our customer service team was able to assist you efficiently and politely. Sharinna and Sarah will be happy to know their support made a positive impact. We always strive to provide excellent service alongside our quality products! Best wishes from the Sternglas team!

Posted 4 months ago

“Bonne qualité. Content de mon achat. Envoi rapide et efficace.”

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Posted 1 year ago

Moin Xavier! Merci beaucoup pour votre retour ! Nous sommes ravis que la qualité de votre montre et la rapidité de l'envoi aient répondu à vos attentes. Meilleures salutations de la part de l'équipe Sternglas !

Posted 4 months ago

“Fantastic quality”

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Posted 1 year ago

Moin Christopher! Thank you so much for your feedback! We're thrilled to hear that you're impressed with the quality of your watch. Best regards from the Sternglas team!

Posted 4 months ago

“STERNGLAS; an efficient designer and maker of modern timepieces, delivering quality products at a fair price point.”

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Posted 1 year ago

Moin Richard! Thank you for your thoughtful feedback! We’re delighted that you appreciate our design and quality. It’s always wonderful to hear that our timepieces are meeting your expectations. Best regards from the Sternglas team!

Posted 4 months ago

“Fantastic service. Postage was lightning quick!”

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Posted 1 year ago

Thank you for your kind words! We're thrilled to hear that you're happy with both our service and the fast delivery. We strive to make every experience as smooth as possible. Best regards from the Sternglas team!

Posted 4 months ago

“Really pleased with my Sternglas watch - it looks really good in the flesh - well designed and well made. Excellent service and fast delivery too.”

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Posted 1 year ago

Thank you for your wonderful review! We're so happy to hear that you're pleased with your Sternglas watch and that the design and craftsmanship have impressed you. It's also great to know that the service and delivery met your expectations. We look forward to hearing from you again in the future! Best regards from the Sternglas team!

Posted 4 months ago

“Incredible company offering people an economic way of experiencing well crafted watches at a reasonable price. Great selection, great service.”

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Posted 1 year ago

Thank you for your fantastic feedback! We're thrilled to hear that you appreciate our selection and the quality of our watches at such a great value. We're committed to providing excellent service, and it's wonderful to know that it's resonating with you. Looking forward to serving you again in the future! Best regards from the Sternglas team!

Posted 4 months ago

“It's a beautiful watch. Fast and safe delivery”

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Posted 1 year ago

Thank you for your wonderful feedback! We're so glad you're happy with your beautiful watch and the fast delivery. It's always great to hear that everything went smoothly! Best regards from the Sternglas team!

Posted 4 months ago

“Great company, with a lovely connection with the costumer.”

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Posted 1 year ago

Moin Bob! Thank you for your kind words! We’re so glad to hear that you’ve had a positive experience with us. Building a great connection with our customers is very important to us. Best regards from the Sternglas team!

Posted 4 months ago

“I am very greatful to the Sternglas team for providing affordable high quality watches in great designs. It allows to collect multiple versions so you dont have to wear the same watch every day and it is a great security feature for high risk areas (Eg. Amsterdam Centre / dont wear a Rolex) where you don't want to wear a very expensive time piece but you do want to look great in combination with your outfit.”

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Posted 1 year ago

Moin Martijn! Thank you so much for your kind words! We’re thrilled that you appreciate our watches and the versatility they offer. It’s fantastic to hear that they help you stay stylish while also providing peace of mind in different situations. We hope you continue to enjoy your collection! Best regards from the Sternglas team!

Posted 4 months ago

“I've been wearing my new Sternglas few weeks now and must say I'm so pleased with it. Bronze case, colour and case profile is just perfect. Also colours are spot on! Darkish green and orange just my favourite colours. Caliber is robust Miyota and works well. Leather strap is very comfortable and soft! I do recommend this brand!”

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Posted 1 year ago

Moin Kati! Thank you for sharing your positive experience! We're so happy to hear that you're enjoying your Sternglas watch, especially with the bronze case, the color combination, and the Miyota caliber. It's great that the leather strap is comfortable too! We truly appreciate your recommendation, and we're excited to have you as a fan of our brand. Best regards from the Sternglas team!

Posted 4 months ago

“I love this watch, very slim and elegant looking. I have already received several compliments on it and everyone thought it was a very expensive watch.”

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Posted 1 year ago

Moin Ben! Thank you for your wonderful feedback! We're so happy to hear that you're loving your watch and that it's been getting compliments. It's great that the slim and elegant design has made such an impression – we believe that quality doesn't always have to come with a hefty price tag, and it's fantastic that others are noticing that as well! Best regards from the Sternglas team!

Posted 4 months ago

“Easy website and great, understandable set up.”

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Posted 1 year ago

Moin Paul! Thank you for the kind words! We're so glad to hear that you found our website easy to navigate and user-friendly. Your experience is important to us, and we're happy that we could make it a smooth process for you. Best regards from the Sternglas team!

Posted 4 months ago

“As an airline pilot in the United States, keeping time is essential. Sternglas’ watches have finally created an extremely elegant timepiece that won’t break the bank or my wrist. Customer service is also well above average for the industry as well. Thank you, Sternglas.”

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Posted 1 year ago

Moin Michael! Thank you so much for sharing your feedback! We're thrilled to hear that you're enjoying your Sternglas timepiece and that it meets your needs both in style and functionality. We also appreciate your kind words about our customer service—it means a lot to us! Best wishes, and thank you for choosing Sternglas! Best regards from Hamburg!

Posted 4 months ago

“It's a beautiful watch. Very minimalist”

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Posted 1 year ago

Moin Thanakrit! We’re so happy to hear you love the minimalist design of your watch! Sternglas is all about combining simplicity with elegance. We hope you continue enjoying it for years to come! Best regards from Hamburg!

Posted 4 months ago

“The watch looks beautiful, but it runs fast a couple of minutes a day which is probably too much. But then, it an "automatic" which is what I wanted The delivery by dhl, wasn't to my address as I had to collect it. Still I liked the watch despite these issues”

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Posted 1 year ago

Moin Carlos, I'm really sorry to hear that you're experiencing issues with your automatic watch! Our manufacturer specifies a tolerance deviation of -20 to +40 seconds per day. It sounds like the deviation of your watch is higher than that. If this is still the case, please contact us so that we can help you further. Please write us at support@sternglas.com with your order number so that we can find out together exactly what the problem is and how we can solve it. :) We would love to clarify that :) Best wishes from Hamburg!

Posted 11 months ago

“Good design and presentation of the models on the website. All details of the watches are included. As a suggestion, they could create a loyalty plan or encourage the recycling of old models.”

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Posted 1 year ago

Moin Rafael! Thank you so much for your feedback! We’re glad you appreciate the design and detailed presentation of our watches on the website. We’ll certainly consider your suggestion about a loyalty plan or recycling initiative in the future—it’s always great to hear ideas from our customers. Best regards from Hamburg!

Posted 4 months ago

“Seems like a great bunch of people making an excellent product with passion.”

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Posted 1 year ago

Moin Comic House! Thank you for your kind words! We're truly passionate about creating quality timepieces and it's great to hear that it shows. Your support means a lot to us! Best regards from Hamburg!

Posted 4 months ago

“My experience with Sternglas was very good. Shipping was very fast, I have not had amazing experiences shipping things out of Germany and this was a definite exception. Communication from the company has been great. I am very pleased with my experience.”

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Posted 1 year ago

Moin Jordan! We're thrilled to hear that your experience with Sternglas was so positive! Fast shipping and great communication are very important to us, and we're glad to know everything went smoothly for you. Thank you for sharing your feedback! Best regards from Hamburg!

Posted 4 months ago

“Fast shipment !!!! Good comunication !!!! Will buy again !!!!!”

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Posted 1 year ago

Moin Karl! We're so happy to hear that you had a great experience with us! Fast shipment and smooth communication are always our top priorities. We look forward to your next purchase! Best regards from Hamburg!

Posted 4 months ago

Sternglas GmbH is rated 4.8 based on 2,432 reviews