Sternglas GmbH Reviews

Name: Sternglas GmbH
Address: Gerhofstr. 1-3, Hamburg, Hamburg
Rating: 4.77

4.8 Rating 2,465 Reviews

95 %

of reviewers recommend Sternglas GmbH

4.8

Based on 2,465 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

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Sternglas GmbH 5 star review on 25th March 2024

141

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Mein Mann trägt nie Uhren , ihm hat aber die Uhr Hamburg Automatik gut gefallen, jetzt ist Sie da , sehr schön und Wertig , die Bestellung war einfach , die Kommunikation mit dem Verkäufer sehr schnell und sehr freundlich, hatte noch eine Nachfrage . Mein Mann trägt die Uhr gerne !”

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Posted 3 years ago

“Nice watch, fast delivery to France. 👍”

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Posted 3 years ago

“I love the elegance and functionality of Sternglas's designs!”

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Posted 3 years ago

“Classy designs and speedy delivery”

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Posted 3 years ago

“I have always been very happy with my watches, but also with the speed and security of delivery. When one of my Sternglas watches had problems during the last year I received very accommodating and professional service, and had my watch repaired for free. Excellent watches, and an excellent company.”

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Posted 3 years ago

“Have yet to year back from support email regarding a misaligned second hand.”

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Posted 3 years ago

Moin, Thanks a lot for your feedback! We hope that we were able to clear up some things regarding your watch with a little bit of information (simply check your mailbox)! If you have any other questions, please let us know :) Best wishes from Hamburg

Posted 1 year ago

“Excellent quality.”

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Posted 3 years ago

“I’d been looking for another automatic watch and saw the Argo. Really impressed with the quality, price and service. I’m already looking at one of the other Sternglas watches as I love the styling. Would definitely recommend based on my purchase so far.”

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Posted 3 years ago

“Efficient and responsive service. Really nice with overseas vat included.”

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Posted 3 years ago

“This thing broke within a month of me buying it. Doesn’t tell town accurately. The one thing you want a watch to do well. My cheaper timex works better.”

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Posted 3 years ago

Moin Rafael, that doesn't sound good at all! We are sorry that you are experiencing such difficulties with your watch! Our customer service has already sent you detailed information about your watch and recommended that you have it demagnetized by a jeweller. Often times it is this simple thing, that solves it :) If this does not work, we will of course offer you assistance with the adjustment! Feel free to contact us if you have any questions :) We are here to help! Best wishes from Hamburg!

Posted 1 year ago

“Great customer support. Very short delivery time. Only took 2 days for delivery to Malaysia.”

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Posted 3 years ago

“I love you too his watch! Ok am going to buy the Hamburg model next!”

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Posted 3 years ago

“Elegant and classy”

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Posted 3 years ago

“Great design”

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Posted 3 years ago

“Excelent quality! Great service”

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Posted 3 years ago

“Very nice design, good quality and fair price well done 👍👍👍”

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Posted 3 years ago

“Naos Automatik Blue Sunburst. This watch is really a truly stunning watch in person. I was drawn to the blue dial and in person, you see so many different hues and colors in the dial especially in natural lighting. I was also drawn to the simple, elegant Bauhaus styling of the dial. Very uncluttered and nice to look at. I also appreciate the date window is color matched to the dial to blend seamlessly in the background. The only thing I might change is maybe giving the second hand a splash of color to make it stand out (bright red or canary yellow maybe?) I initially wasn't thrilled with the milanese band but have grown to really like it the look. It's very comfortable to wear. Lastly, the shipping was superb. I placed my order on a Tuesday thinking it would be virtually impossible for it to arrive in 2-4 business days as advertised. I anxiously tracked it from Hamburg Germany to USA (Virginia). It spent an entire day in Customs but was on my doorstep Friday afternoon. Kudos to Sternglas and DHL! Really a nice piece. Very happy so far.”

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Posted 3 years ago

“I’m very happy with the watch. As a person with a large wrist, the band does not have much room. The backside of the watch has a taper that allows my wrist to flex freely and avoid stress to the band mounting pins.”

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Posted 3 years ago

“Straps came and are perfect Packaging was very excessive tho. A box and a lot of waste paper. Come on guys you can do better than that!”

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Posted 3 years ago

“Shipping was perfect and rapid. Communication ok”

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Posted 3 years ago

Sternglas GmbH is rated 4.8 based on 2,465 reviews