Super.com Reviews

Name: Super.com
Address: -, San Francisco, California
Rating: 4.45

4.5 Rating 6,078 Reviews

87 %

of reviewers recommend Super.com

Company Reviews

Metrics

4.5

Based on 6,078 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 81%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	3.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Write Your review

Tell us how Super.com made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Buon pomeriggio io ho prenotato L al ergo grazie a snaptravel, sono molto soffisfatta e’ stato comodo e veloce . Mi hanno avvisata con L orario di fare chein in stanza … soddisfatta”

Helpful Report

Posted 4 years ago

“Honestly I was kinda scared to use it . I thought it was a scam but I was sooo wrong . I just came back from my vacation and everything was just perfect......Thank you Snaptravel !!!!!. Made everything so easy and I got the best deals in hotels.”

Helpful Report

Posted 4 years ago

“Easy to access able Many convenient store”

Helpful Report

Posted 4 years ago

“Best price anywhere. Easy to use!! Will use it every time!!”

Helpful Report

Posted 4 years ago

“Gave me ample time to notify me so I could prepare for my vacation and was able to find me the best deal for my hotel stay in Miami”

Helpful Report

Posted 4 years ago

“Ciao a tutti, noi abbiamo pernottato li tre giorni e ci siamo trovati benissimo, gentile e disponibile il personale, hotel pulito nuovo e soprattutto con tutti i confort dalla cucina super accessoriata al phono all asse da stiro …. Wi-Fi tv … acqua bella calda … lo consiglio vivamente … saluti”

Helpful Report

Posted 4 years ago

“Best pricing by far!”

Helpful Report

Posted 4 years ago

“I received a great deal on my suite & they provided superb customer service. I will definitely use snap travel again. I highly recommend to family & friends.”

Helpful Report

Posted 4 years ago

“Thanks to Snaptravel We realized you don’t have to pay full price to have a great vacation and stay at excellent Resorts. I thought it was a scam but we just came from our vacation and it was amazing had no problems. We’re going to use Snaptravel in the future and all ready have recommended to our friends.”

Helpful Report

Posted 4 years ago

“Best Price, fast and good Hotel.”

Helpful Report

Posted 4 years ago

“The service is very good!”

Helpful Report

Posted 4 years ago

“I was looking for a hotel room for a last min trip in a busy area and Snaptravel had the best prices out every company I searched in. It was fast and easy to book through them.”

Helpful Report

Posted 4 years ago

“Best deals on hotels. Excellent service”

Helpful Report

Posted 4 years ago

“Muy buena propuesta de hoteles y con precios comodos”

Helpful Report

Posted 4 years ago

“Great price. Hotel was clean and very accommodating. It was a very stress free trip”

Helpful Report

Posted 4 years ago

“They will find you a great deal.”

Helpful Report

Posted 4 years ago

“I found the best price in snap Travel. IT was 150 euro cheaper compare to other. ( Only 3 nights). Cusromer service - excelent. Our previous hotel was closed because of Covid situation so they propose another one ( in my opinion, better). Overal our stay was great and experience with snap Travel as well.”

Helpful Report

Posted 4 years ago

“I booked reservations on Snaptravel for a hotel that doesn't even exist. Luckily, I found out and cancelled but really, what was going to happen? I travel to Mexico with my snaptravel voucher and what? Show up to find there is NO HOTEL????”

Helpful Report

Posted 4 years ago

Hi there, thanks for reaching out to us and we’re sorry to hear about your negative experience. Unfortunately, we’re unable to identify your booking through the information provided in this review. We kindly ask that you return to your existing chat thread and type “Agent”. From there, you will be connected to one of our 24/7 live agents who would be more than happy to assist. Apologies for the inconvenience

Posted 4 years ago

“Great deal on Vegas hotel. Easy to use and delivery confirmation went fast. They kept me informed up until my trip.”

Helpful Report

Posted 4 years ago

“A scam. I received hotel confirmation with dates I DID NOT enter. Finally got in touch with someone and got nothing but excuses and no acknowledgement they had made the mistake. All while a ROOSTER was making all kinds of noise in the background. Yes. A Rooster!”

Helpful Report

Posted 4 years ago

Hi there, We are sorry to hear about your negative experience. I've reviewed the policy on this booking, and as it's non-refundable and non-amendable. Unfortunately, this means that we are unable to make any changes to your booking, including changing the dates. Please note that this was communicated on the booking form, and later on the confirmation page. Thank you for understanding. Regards, Corporate

Posted 4 years ago

Super.com is rated 4.5 based on 6,078 reviews