Super.com Reviews

Name: Super.com
Address: -, San Francisco, California
Rating: 4.45

4.5 Rating 6,078 Reviews

87 %

of reviewers recommend Super.com

Company Reviews

Metrics

4.5

Based on 6,078 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 81%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	3.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Amazing service. They really did help me save $30 vs paying full price. A definite 👍”

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Posted 4 years ago

Hey Ben, thank you for the great review! We're so happy you enjoyed the service!

Posted 4 years ago

“Precios súper cómodos, en hoteles súper cheveres, reserva segura, muy contenta con el servicio”

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Posted 4 years ago

¡Gracias por la excelente reseña, Sandra! ¡Estamos muy contentos de que haya disfrutado del servicio!

Posted 4 years ago

“I have made 3 reservations in the last couple of weeks varying from plan ahead time of 2 weeks to 1 day. Snaptravel hasn’t disappointed when it come to ease and pricing. Will definitely continue to use them!”

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Posted 4 years ago

We really appreciate you taking the time to share your experience with us! We look forward to working with you again soon!

Posted 4 years ago

“Fácil de contratar. Muy buen precio. Amables en los mensajes. Muy agradecidos!!!”

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Posted 4 years ago

¡Realmente apreciamos que se haya tomado el tiempo para compartir su experiencia con nosotros!

Posted 4 years ago

“Snaptravel they give you a very good price in hotel or in travel, i save a lot of money”

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Posted 4 years ago

Thank you, Lorenzo, for the great review! We're so happy you enjoyed the service!

Posted 4 years ago

“Fast Cheap Uncomplicated”

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Posted 4 years ago

Thank you for the great review! We're so happy you enjoyed the service!

Posted 4 years ago

“My husband and I love Snaptravel because we went to Naples, FL and stayed at the Hilton. A short honeymoon trip. They are awesome and make traveling affordable.”

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Posted 4 years ago

We really appreciate you taking the time to share your experience with us, Patricia! We look forward to working with you again soon!

Posted 4 years ago

“My husband and I were traveling through Gatlinburg and we didn't have reservations, I looked up hotels and saw the price on Snaptravel was much lower than what they were quoted. Made a reservation within minutes,recieved a receipt and we had a room. Very easy and quick to use. I will be using Snaptravel again.”

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Posted 4 years ago

Hey Carol, we really appreciate you taking the time to share your experience with us! We look forward to working with you again soon!

Posted 4 years ago

“Honestly if I could give them -5 stars I would DO NOT use this to book rooms!! They pratically took 135 dollars from me and my fiance and we never got a room they couldnt help us in any way customer reps were very very rude!! Never got a hotel room had to end up going home and trowing away 135 dollars for nothing!! Now no one will anwser us back about a refund or getting our room!!!! Very upset! Do not use them!!!”

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Posted 4 years ago

“Got a price from motel. It was $69 more than Snaotravel. Made reservation with Snaptravel. Didn’t think about it again until we checked in. Went smoothly.”

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Posted 4 years ago

We really appreciate you taking the time to share your experience with us! We look forward to working with you again soon!

Posted 4 years ago

“Absolutely best prices. I'd never used snaptravel before and the price they offered for my all inclusive cancun hotel was so low I didn't believe it was legit. I actually called the hotel to confirm! Super fast booking, best prices, great and fast customer service and response.”

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Posted 4 years ago

We really appreciate you taking the time to share your experience with us, Erica! We look forward to working with you again soon!

Posted 4 years ago

“I love snap travel makes my trip so easy and peaceful”

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Posted 4 years ago

Hey Jasmine, we really appreciate you taking the time to share your experience with us! We look forward to working with you again soon!

Posted 4 years ago

“Planning was a snap and they helped us upgrade room. Would use again!”

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Posted 4 years ago

We really appreciate you taking the time to share your experience with us! We look forward to working with you again soon!

Posted 4 years ago

“I had never heard of snap travel until the name popped up after I did a google query into" last minute hotel deals". I travelled in my profession and stayed in up to 200 hotels a year. This was the easiest reservation I have ever made and everything went very smoothly. I still.think the hotel owes me a comped night...power out, no food available in restaurant.”

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Posted 4 years ago

Thank you for the great review! We're so happy you enjoyed the service! Nonetheless, we're also sorry to hear that the accommodation did not meet your expectations. Because we're a booking service, the standards of the hotel are out of our control. In cases like this, we have found that it is most effective to take concerns directly to the hotel management.

Posted 4 years ago

“Very easy to use. Great price”

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Posted 4 years ago

Thank you for the great review! We're so happy you enjoyed the service!

Posted 4 years ago

“Easy, convenient, and saved me money, thanks! Will definitely use again in the future.”

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Posted 4 years ago

Hey Nick, we really appreciate you taking the time to share your experience with us! We look forward to working with you again soon!

Posted 4 years ago

“Snaptravel has made it very easy for me to book my stays in hotels when I’m out of town. The best quality of Snaptravel isn’t only how easy it is to book a hotel room but Snaptravel always has the cheapest rates on hotel rooms. I will always use Snaptravel. There really is no alternative!”

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Posted 4 years ago

We really appreciate you taking the time to share your experience with us, James! We look forward to working with you again soon!

Posted 4 years ago

“Loved getting the reminder and all the info through a text! Very helpful”

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Posted 4 years ago

We really appreciate you taking the time to share your experience with us! We look forward to working with you again soon!

Posted 4 years ago

“Snaptravel got me the best deal and sent me everything I needed for a smooth check in. I will definitely use them again in the future.”

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Posted 4 years ago

We really appreciate you taking the time to share your experience with us, Mandy! We look forward to working with you again soon!

Posted 4 years ago

“Easy and cheaper than the hotel prices.”

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Posted 4 years ago

Hey Melody, thank you for the great review! We're so happy you enjoyed the service!

Posted 4 years ago

Super.com is rated 4.5 based on 6,078 reviews