Super.com Reviews

Name: Super.com
Address: -, San Francisco, California
Rating: 4.45

4.5 Rating 6,078 Reviews

87 %

of reviewers recommend Super.com

Company Reviews

Metrics

4.5

Based on 6,078 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 81%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	3.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ease in finding a reasonably priced hotel.”

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Posted 4 years ago

We really appreciate you taking the time to share your experience with us! We look forward to working with you again soon!

Posted 4 years ago

“Will always use SnapTravel from now on for all our lodging needs! Was able to book a one night hotel room at Holiday Inn Express in Vidor, TX while in route and got a lower rate than what the hotel offered. Check-in and check-out was a breeze!”

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Posted 4 years ago

We really appreciate you taking the time to share your experience with us, Charlotte! We look forward to working with you again soon!

Posted 4 years ago

“Lowest price!! Very fast and easy digital way to get your accomadation!”

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Posted 4 years ago

Thanks for sharing your experience, Harold So glad you enjoyed your stay!

Posted 4 years ago

“Great app to get great prixe”

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Posted 4 years ago

We really appreciate you taking the time to share your experience with us, Kish! We look forward to working with you again soon!

Posted 4 years ago

“Easy process, lower room rates than the hotel offers, no hassles, no gimmicks, very satisfied with their service.”

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Posted 4 years ago

Thanks for sharing your experience, Mellissa ! So glad you enjoyed your stay!

Posted 4 years ago

“Excelente servicio Snaptravel, el servicio muy amigable y la tarifa que conseguimos fue única, tuvimos una grata estancia en un hotel frente al mar precioso, totalmente recomendado”

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Posted 4 years ago

“Snap was easy to book and they were cheaper than priceline! Unbelievable... I stayed in a 4 star hotel for $80 . You can't beat that!”

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Posted 4 years ago

Thank you for the great review! We're so happy you enjoyed the service!

Posted 4 years ago

“Snaptravel was so easy to book our hotel stays and their prices were much cheaper than even what the hotel had to offer.”

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Posted 4 years ago

Thank you for the great review, Necee! We're so happy you enjoyed the service!

Posted 4 years ago

“Don't like dealing with headaches, and so far this snaptravel has been great!”

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Posted 4 years ago

Thanks for sharing your experience, Jonathan! So glad you enjoyed your stay!

Posted 4 years ago

“Sanctuary on Camelback Mountain was EVERYTHING! The service and staff were amazing! We will be back. Oh and it was clean. The booking through Snaptravel was super easy and precise!!”

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Posted 4 years ago

Thanks for sharing your experience, Mellony! So glad you enjoyed your stay!

Posted 4 years ago

“Datum 23.06.2021 Mit Abstand das unseriöseste inkompetenteste Team was mir je untergekommen ist. 1. Jedes mal ein anderer Mitarbeiter im Chat wo keiner weiß was Sache ist und man sich ständig wiederholt. 2. habe das Cosmopolitan Hotel für eine Nacht nutzen wollen (22.06.2021-23.06.2021) . Das wie ich in Erfahrung gebracht habe bei einem persönlichen Besuch schon längere Zeit Corona bedingt geschlossen war! Wie kommt dann ein solches Angebot in diesem Zeitraum zu Stande? 3. Wurde kurz nach der Geldüberweisung und Buchungsbestätigung in ein anderes Hotel vertröstet. Ich solle warten auf Rückmeldung entschuldigten sie. 4. bis zum heutigen Tag der Abreise 23.06.2021 wird sich entschuldigt dass das TEAM (was wahrscheinlich aus Bots besteht) noch etwas Zeit benötige sich um die Hotelreservierung in einem anderen Hotel zu kümmern. 5. Zwischenzeitlich bekam ich eine Mail das mir mein Geld nicht zurückerstattet werden kann da ich die Buchungsdaten schon bestätigt hatte. 6. Im Gesamten hatte ich also weder das Hotel was ich wollte noch überhaupt irgend eine andere Art von Unterkunft die mir angeboten wurde. Keine Rückerstattung. Höhere Kosten durch kurzfristige Hotelsuche in der Innenstadt. Meine Zeit wurde verschwendet durch 100 verschiedene emails. Kein entspannter Aufenthalt mit viel Ärger statt Relaxen und Wellness.”

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Posted 4 years ago

“Really easy to use no questions ask at time of checking in”

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Posted 4 years ago

Thanks for sharing your experience! So glad you enjoyed your stay!

Posted 4 years ago

“I had never heard of this travel site before. While looking for a room in NYC this site popped up and I am glad I clicked onto Snaptravel. The price was much better and the process was extremely easy. I've already shared this with a very good friend and my family too.”

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Posted 4 years ago

Hearing that you had an excellent experience is the best thing we could hope for! Your review means a lot to us, Suzie!

Posted 4 years ago

“Fast simple and accurate I am just uncertain about how well customer service would handle a problem because I never experienced a problem so that’s great !”

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Posted 4 years ago

Thanks for sharing your experience! So glad you enjoyed your stay!

Posted 4 years ago

“We got a great rate for our stay using Snaptravel. It was super easy to book and everything went very smooth during check in”

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Posted 4 years ago

“It was a pretty good deal and you get credits toward next booking.”

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Posted 4 years ago

Thanks for sharing your experience, Rhonda! So glad you enjoyed your stay!

Posted 4 years ago

“Prices were great. Easy to use the site”

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Posted 4 years ago

“Bery nice I really like it the service was very good”

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Posted 4 years ago

“Super easy booking & confirmation process. Best price for the same rooms I was looking at through multiple other websites. Will def search this before booking anything from now on.”

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Posted 4 years ago

“Excelente plataforma para buscar la mejor opción para tu estadía ... Confiables y con muy buenas ofertas en Hoteles”

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Posted 4 years ago

Super.com is rated 4.5 based on 6,078 reviews