“My only complaint is that I was not notified that the delivery was on its way. This meant that I was not at home when the delivery arrived and my wife was left to accept delivery.
She was not best pleased and wanted to know why I had ordered ‘so much b&£@!y coal!
I’m sleeping in the coal shed!!!
Thanks”
“Fasy and easy order placement. Delivery quick and painless, coal well stacked and packed. No idea as to the fuel as it's winter supplies, but it was reccomended so not expecting issues. Price was good too
Matt”
“I was kept well informed regarding the delivery of the order. The delivery driver was extremely helpful and very pleasant. The contents on the pallet safe and secure. Finally, I have used Newburn Ovals several times previously, burns well with virtually no ash. 10/10”
“Generally a good experience let down marginally by the independent courier. A delivery window between 0800 - 1700 is too long to be waiting in all day & I had to ring twice to find out when the delivery was scheduled. But, to be fair, the Coal Shop rang the courier & then rang me back. And hey presto, within 30 minutes it arrived! The wood came in a big sack on a pallet & was covered in an inverted plastic cap - well prepared as the weather was foul on the day of delivery. The wood is mostly birch, cut into good-size pieces & dry, ready to go, & a reasonable price. So, on the whole, I would recommend the Coal Shop, just maybe their delivery schedule might be broken down to say AM or PM.”
