The Dress Outlet Reviews

Name: The Dress Outlet
Address: 1220 Maple Ave, Suite 1205, Los Angeles, California
Rating: 4.60

4.6 Rating 375 Reviews

90 %

of reviewers recommend The Dress Outlet

4.6

Based on 375 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

424-255-7943

Email:

sales@thedressoutlet.com

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The Dress Outlet 5 star review on 22nd December 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Placing my order came with quick confirmation and helpful sizing tips from the support team, making me feel confident from the start. This gown felt like a boutique piece at a fraction of the cost and arrived in just four days, neatly packaged and ready to wear. A small fit concern was handled effortlessly with a prepaid return label and an exchange shipped the next day at no extra charge. My shipping fee was refunded instantly, showing genuine dedication to customer satisfaction. Every interaction was friendly and efficient, turning a simple purchase into a memorable experience. Delighted with the quality and care, I’ll be returning for every special occasion! 🌟”

Helpful Report

Posted 5 months ago

Thank you for the kind words! We're so glad the sizing support, quick exchange, and seamless refund made you feel confident and cared for from the very beginning. It’s wonderful to know the gown’s quality and value impressed you too. We truly appreciate your trust and look forward to being part of many more special moments ahead! 💕

Posted 5 months ago

“When a small seam issue appeared on arrival, support reached out within minutes to sort it out. A prepaid return label arrived instantly and a perfect replacement was overnighted at no extra cost. The price felt like a rare find for such high‑end quality. Delivery took just three days and the dress was wrinkle free and ready to wear. My original shipping fee was refunded without me having to ask. Every step felt personalized and stress free and I could not be happier 😊”

Helpful Report

Posted 5 months ago

We're so glad everything was handled quickly and with care! 😊 It's great to hear the replacement arrived promptly and that the quality and value exceeded your expectations. We aim to make every step feel easy and personal, and your kind words mean the world to us. Thanks again for choosing us, we can’t wait to help you with your next special occasion!

Posted 5 months ago

“Proactive support confirmed my measurements before shipping, which put my mind at ease right away 😊. The fabric’s rich texture and flawless stitching felt like couture without the couture price. My gown arrived in just three days, perfectly pressed and ready to wear. When I needed a color swap, support sent a prepaid return label immediately and my replacement showed up two days later. Shipping fees were refunded without asking and updates were always friendly. I’m beyond impressed and can’t wait to shop here again!”

Helpful Report

Posted 5 months ago

We're so happy to hear that the extra care with sizing and fast, friendly support made your experience so smooth! 😊 It’s great that the gown exceeded your expectations in both quality and fit, and that the color swap was quick and stress free. Thank you for your kind words, we’re excited to help you find your next perfect look! 💖

Posted 5 months ago

“Surprisingly, support reached out proactively when my order hit a shipping snag and offered to expedite the replacement at no extra cost. The gown itself felt unbelievably luxe for such a reasonable price, with rich fabric and flawless stitching. Delivery still arrived in four days, neatly packaged and wrinkle‑free. Exchanging for a different color was seamless, prepaid label received instantly and new dress at my door two days later. Refund for the original shipping fee posted within hours without me having to ask. Exceptional care and quality have turned me into a loyal customer for life! 🌟”

Helpful Report

Posted 5 months ago

Thank you so much for sharing your experience! 🌟 We're glad our team was able to step in proactively and keep everything on track. It's wonderful to hear the gown impressed you in both quality and value, and that the exchange process was smooth and stress free. We’re truly grateful for your loyalty and look forward to helping you feel amazing at your next event!

Posted 5 months ago

“Clicking checkout felt like winning a prize after their team confirmed my measurements to guarantee a perfect fit 😊. The fabric has the smoothest feel and looks far more expensive than the price suggests. Delivery took only three days and the dress arrived beautifully wrapped with no wrinkles. A small sizing hiccup was sorted instantly when I messaged support and they sent a prepaid label plus the correct size arrived two days later. My shipping refund processed within hours without me asking. This level of care and quality makes me a customer for life!”

Helpful Report

Posted 5 months ago

Thank you for the lovely feedback! 😊 We're thrilled that everything from the sizing confirmation to the fast exchange and refund made your experience feel effortless and personal. It’s always our goal to deliver high-quality gowns with standout service, and we’re honored to have earned your loyalty. We can't wait to help you find your next perfect dress! 💖

Posted 5 months ago

“The jumpsuit is absolutely stunning! I received an abundance of compliments, and the quality exceeded my expectations. It has an elegant feel that doesn’t come across as cheap.”

Helpful Report

(Santee) - Posted 5 months ago

Thank you so much for the kind words! ✨ We're thrilled to hear the jumpsuit exceeded your expectations and made such a great impression. Nothing makes us happier than knowing you felt confident and elegant in it. We hope to help you find your next stunning look soon! 💃

Posted 5 months ago

“Support team checked in to confirm my measurements before shipping, and that personal touch eased all my nerves. The gown felt luxurious yet came at a bargain price. Delivery arrived in just four days, perfectly wrapped and ready to wear. When the sleeves were slightly too long, customer service sent a prepaid return label and shipped the adjusted size at no cost. Refund for the original shipping popped into my account within hours. Shopping here felt effortless and truly customer centered. Can’t recommend them highly enough for value and peace of mind!”

Helpful Report

Posted 5 months ago

We're so happy to hear that the extra care with sizing made a difference! It’s wonderful that the dress arrived quickly and that the sleeve adjustment was handled smoothly and stress-free. Providing both value and peace of mind is what we strive for, and your kind words truly mean a lot. Thank you for the glowing recommendation, we’re excited to help you again for your next special event! 💕

Posted 5 months ago

“Order confirmation came almost instantly and set my mind at ease. Customer support answered my sizing question within minutes and gave spot‑on advice. My dress arrived in just four days, perfectly packaged and ready to wear. A small color mix‑up was resolved immediately with a prepaid return label and a perfect replacement two days later. Refund for my original shipping showed up in my account right away. Every interaction felt personal and stress‑free. I’ll definitely be back for every special occasion”

Helpful Report

Posted 5 months ago

We're so glad everything came together so smoothly for you! 💖 It’s great to hear our team could provide quick, accurate support and resolve the color mix-up without delay. Your experience means a lot to us, and we’re happy it felt personal and worry-free from start to finish. We can’t wait to help you find your next perfect look! ✨

Posted 5 months ago

“Vibrant color and luxe fabric made this gown even more stunning in person than online. Ordered on a Tuesday and it arrived by Friday, carefully wrapped to stay wrinkle free. A small pull in the seam was fixed immediately after I messaged support, they sent a prepaid label and overnighted a perfect replacement at no cost. Prices feel unbelievably fair for such fine craftsmanship, and my shipping refund hit my account within hours. Every interaction was friendly and reassuring, turning what could have been a headache into pure delight. Highly recommend for anyone seeking top-notch quality and service!”

Helpful Report

Posted 5 months ago

Thank you for the glowing review! 💐 We're so happy the gown exceeded your expectations and that our team could quickly take care of the seam issue without any hassle. It’s wonderful to know the fast delivery, craftsmanship, and personalized support made your experience a delight. We truly appreciate your recommendation and look forward to helping you shine at your next event! ✨

Posted 5 months ago

“Surprised by how silky the fabric felt on first touch, this gown looks and feels designer quality without the hefty price tag. It arrived in just four days, carefully wrapped to prevent any creases. When I discovered the hem was a bit long, the support team jumped in within 15 minutes and sent a prepaid return label at no cost. My tailored replacement showed up two days later, and they refunded my original shipping fee immediately. Every update was friendly and genuine, turning a small hiccup into an impressive experience. I’m already planning my next purchase here, couldn’t ask for better service and value!”

Helpful Report

Posted 5 months ago

We're so glad to hear the gown impressed you right out of the box! It's great that our team could quickly assist with the hem issue and make the exchange effortless for you. We’re committed to offering both quality and care, and your kind words mean the world to us. We look forward to helping you find your next perfect dress soon! 😊

Posted 5 months ago

“Finding my dream gown at an unreal price felt like hitting the jackpot. Delivery took just three days and the dress arrived neatly pressed with no wrinkles. When a tiny pull appeared in the fabric, their support team responded within 15 minutes and sent a prepaid return label. The replacement dress showed up the next morning and they refunded my shipping fee instantly. Every message felt warm and personalized. This level of quality and care has made me a customer for life 😊”

Helpful Report

Posted 5 months ago

Thank you for the glowing feedback! We're so happy we could help resolve the issue quickly and make your experience feel smooth and personal from start to finish. It’s always our goal to deliver both beautiful gowns and exceptional service, and we’re honored to have earned your loyalty. We can’t wait to help you shine at your next special event! 💖

Posted 5 months ago

“Stumbled upon the perfect dress at an unbelievable price and couldn’t be happier 😊. It arrived in just three days, neatly folded and wrinkle free, which saved me from any last‑minute panic. Support answered my sizing question in under 15 minutes and sent a prepaid return label when I needed a swap. Replacement arrived the next day at no extra cost, and they refunded my original shipping fee instantly. Exceptional service and quality have won me over, I’ll be back for every special occasion!”

Helpful Report

Posted 5 months ago

We're so glad you found your perfect dress with us! It’s wonderful to hear that the quick delivery, fast support, and easy exchange made everything stress free. Our team is always here to help make shopping feel smooth and personal. Thank you for the kind words, we can't wait to help you again for your next special moment! 😊

Posted 5 months ago

“Discovering this dress at such a great price made my day. My gown arrived in three days, perfectly folded and wrinkle free. When a tiny fit issue popped up, their support team replied within 20 minutes with a prepaid return label. A replacement in the correct size arrived the very next day, and they refunded the original shipping fee instantly. Exceptional quality, fast service, and hassle free returns have earned my loyalty forever!”

Helpful Report

Posted 5 months ago

We're so happy to hear your experience was such a positive one! It’s great that everything from the quick delivery to the easy exchange and refund process made things smooth and stress free. Your kind words about our quality and service mean the world to us. We look forward to helping you find the perfect dress for your next occasion!

Posted 5 months ago

“Sale price made me do a double take, it felt like finding a designer gown for pennies. My dress showed up in just three days, perfectly folded and wrinkle free. When I spotted a tiny snag, customer support jumped in with clear instructions and a prepaid return label right away. The replacement arrived the next morning with no extra cost, and my original shipping fee was refunded before I even asked. Every message from their team was friendly and reassuring, turning a potential headache into a delight. Can’t imagine shopping anywhere else for special‑occasion dresses!”

Helpful Report

Posted 5 months ago

What a fantastic review, thank you so much! 💖 We're thrilled the gown wowed you and that our team could quickly turn a small issue into a smooth, stress-free fix. It’s always our goal to provide incredible value and warm, responsive service, so it’s great to know that came through. We’re honored to be your go-to for special-occasion dresses and can’t wait to assist you again!

Posted 5 months ago

“Finding this dress at such an affordable price felt like a dream come true. It arrived in just three days, neatly packaged and wrinkle free, saving me from any last‑minute stress. I noticed a small fit issue and reached out to customer support, who responded within 20 minutes with clear instructions and a prepaid return label. My replacement arrived the very next day and they refunded my original shipping fee before I even asked. Every interaction was warm and personal, making me feel genuinely valued. I’m beyond happy with the experience and will definitely be back for my next special occasion! 🌟”

Helpful Report

Posted 5 months ago

We’re so glad everything came together perfectly for you! 💫 It’s great to hear that the quick shipping, smooth exchange, and prompt support helped take the stress out of your special occasion. Our team always aims to make every interaction feel personal and easy, and your kind words truly mean a lot. We look forward to helping you shine again soon!

Posted 5 months ago

“Opening the package felt like unwrapping a gift filled with luxury yet priced like a bargain. Delivery arrived in just three days, perfectly folded to avoid any wrinkles. A quick exchange was effortless thanks to a prepaid return label and an instant refund of my shipping cost. Customer support kept me in the loop with friendly, timely messages. Every detail was handled with care and professionalism. I’m completely impressed and will be back for every special occasion! 🌟”

Helpful Report

Posted 5 months ago

We're so glad to hear your experience felt like unwrapping something truly special! 🎁 It’s wonderful that the fast delivery, smooth exchange, and thoughtful communication made everything feel seamless. We appreciate your kind words and can’t wait to help you find the perfect dress for your next big moment!

Posted 5 months ago

“Size swap couldn’t have been simpler thanks to their speedy support team 😊. Incredible value for a gown that looks and feels far more expensive. My dress arrived in just three days, neatly packaged and wrinkle free. Return label was prepaid and my shipping refund hit my account within hours. Friendly updates made the whole process stress free. I’m thrilled with every detail and will be back for my next event! 🌟”

Helpful Report

Posted 5 months ago

Thank you so much for the lovely feedback! 🌟 We're thrilled to hear the size swap was smooth and that our team made the experience easy from start to finish. Fast shipping, easy returns, and clear communication are exactly what we aim for, and we're so glad that came through. We can't wait to help you find your next show-stopping look!

Posted 5 months ago

“I was overjoyed when The Dress Outlet’s website guided me to the perfect style after a quick quiz and their team followed up to confirm my choice 😊. Their prices are so fair that I felt like I was getting a designer gown at a fraction of the cost. My dress arrived in just three days, beautifully packaged and wrinkle free, which was a huge relief. I didn’t need to return anything, but I was comforted knowing their return process is straightforward and they’ll refund shipping fees without a fuss. When I had a question about fabric care, customer service replied with friendly, detailed advice in under an hour. Everything felt seamless and personal, The Dress Outlet truly makes shopping a joy, and I’ll be back for every special occasion! 🌟”

Helpful Report

Posted 5 months ago

What a wonderful review, thank you for sharing your experience! 🌟 We're so happy the style quiz helped you find the perfect gown and that our team could add that extra layer of confidence along the way. Even when no return is needed, it’s great to know our policies gave you peace of mind. We're thrilled everything felt effortless and personal, and we can’t wait to help you shine at your next special event! 😊

Posted 5 months ago

“I was so happy when The Dress Outlet followed up after my order to confirm my measurements and make sure I’d get the perfect fit. Their prices are unbelievably reasonable for such high-quality gowns, I felt like I’d found a hidden designer treasure without the hefty price tag. My dress arrived in just three days, neatly wrapped and wrinkle free, which saved me from last-minute panic. When I needed to switch to a different color, their customer service team sent a prepaid return label instantly and shipped my replacement at no extra cost. They even refunded my original shipping fee within hours, making the refund process completely worry free. Shopping here felt like having a supportive friend in fashion who truly cares about your happiness and confidence. I’m absolutely in love with my experience and can’t wait to recommend The Dress Outlet to everyone!”

Helpful Report

Posted 5 months ago

We’re so glad we could help make everything feel easy and personalized from the start! 💗 Confirming sizing upfront is one of the ways we try to ensure a perfect fit, and we’re thrilled the quick exchange and refund process helped everything go smoothly. Your kind words about the quality and care truly mean the world to us. Thank you for your heartfelt recommendation, we can’t wait to help you find your next favorite look!

Posted 5 months ago

“I couldn’t believe how quickly The Dress Outlet made me feel like a VIP from the moment I placed my order 😊. Their prices are unbelievably fair for the stunning gown I received, it looked and felt like a couture piece without the couture price tag. My dress arrived in just four days, perfectly packaged and wrinkle free, which made me so happy. When I had a tiny question about care instructions, their customer service team replied in under an hour with friendly, clear guidance. I ended up exchanging for a different size and they sent me a prepaid return label, shipped the new dress the next day at no extra charge, and refunded my original shipping cost immediately. Shopping here felt effortless and genuinely caring, as if I was their only customer. I’m absolutely thrilled with my experience and know you will be too!”

Helpful Report

Posted 5 months ago

It means so much to hear how valued you felt throughout your experience with us! 💕 We're thrilled the gown impressed you and that the exchange process was smooth, fast, and stress-free. Our team always strives to provide thoughtful service, and we're glad that came through from start to finish. Thank you for the lovely feedback, we’re excited to welcome you back anytime you're ready for your next special look! 😊

Posted 5 months ago

The Dress Outlet is rated 4.6 based on 375 reviews