The Dress Outlet Reviews

Name: The Dress Outlet
Address: 1220 Maple Ave, Suite 1205, Los Angeles, California
Rating: 4.60

4.6 Rating 375 Reviews

90 %

of reviewers recommend The Dress Outlet

4.6

Based on 375 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

424-255-7943

Email:

sales@thedressoutlet.com

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The Dress Outlet 5 star review on 22nd December 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“It was absolutely perfect.”

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Posted 3 months ago

Thank you for the wonderful 5-star review. We're truly delighted to hear that your purchase was "absolutely perfect." We appreciate you choosing The Dress Outlet!

Posted 3 months ago

“I ordered pant set (3 pc. pink/navy) but got in different outfit. I received (2pc.pink/black) set.Upon inspection, decided I loved the one I received, so I kept it. It worked out”

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(Santee) - Posted 3 months ago

That's quite a twist, Brenda Guillot! Thank you for the 4-star review. We sincerely apologize for the error in your order where you received a different outfit than the 3pc pink/navy pant set you originally requested. While we are glad you ended up loving the 2pc pink/black set enough to keep it and that "it worked out," we aim for 100% accuracy every time.

Posted 3 months ago

“The color is absolutely striking!”

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Posted 3 months ago

Hugo Levouga, thank you so much for the fantastic 5-star review! We're thrilled to hear you think the color is absolutely striking! We put a lot of care into selecting vibrant, beautiful colors for our collection, and we're delighted you love it. Thanks for choosing The Dress Outlet!

Posted 3 months ago

“I felt glamorous yet comfortable”

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Posted 3 months ago

This is exactly what we want our customers to feel. Comfortable, glamorous, and knowing you paid much less than others for good quality! Thank you for choosing us.

Posted 3 months ago

“It look so expensive.”

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Posted 3 months ago

Expensive looking only, but the price is always low. Thank you for choosing us!

Posted 3 months ago

“I wore this to a holiday party, and it was perfect. The length makes it easy to dance in, and the details on the bodice make it look much more expensive than it is.”

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Posted 3 months ago

Thank you so much for the 5-star review! We're thrilled that the dress was perfect for your holiday party and that you found it easy to dance in. We especially love that you felt the details on the bodice gave it that expensive look as that's exactly what we aim for! We appreciate you choosing The Dress Outlet!

Posted 3 months ago

“Absolutely stunning. The dusty-blue hue is more beautiful in person than in photos, and the ruched bodice flatters my figure. The slit gives just the right amount of drama. Wore it for a formal evening and got nonstop compliments. No flaws. 5 stars!”

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Posted 3 months ago

So glad to hear you loved the dress and that it got you so many compliments; it sounds like it was perfect for your evening 🙂

Posted 3 months ago

“This dress made me feel like the disco ball , in a good way! The sequins sparkle just right, not blinding. It fit me like a glove and stayed comfortable all night. No flaws. 5 stars, absolutely.”

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Posted 3 months ago

Thanks, Fratte! Sounds like the dress was a perfect fit and really made your night special 🙂

Posted 3 months ago

“This was my prom dress and WOW, the sparkle is unreal! The blue and green sequins catch every bit of light and the slit makes it so fun. I got so many compliments, I felt like the star of the night.”

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Posted 3 months ago

Thanks, Rita! Sounds like the dress made prom extra special for you; we’re so glad you loved it and got so many compliments 🙂

Posted 3 months ago

“never buy dresses from this place, quality is trash and also they dont deliver as they say. They didnt even send me my second dress I ordered IN THE SAME ORDER.”

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(Santee) - Posted 3 months ago

I’m really sorry to hear about your experience, Gina. We never want a customer to feel this way, and I understand how upsetting it must be not to receive your full order. Please reach out to carol@thedressoutlet.com so we can look into this right away and try to make things right 🙂

Posted 3 months ago

“Will never buy from this company again. Can not return for refund. You can only get credit on return”

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(Santee) - Posted 3 months ago

I’m sorry to hear about your frustration with the return policy, Catherine. We understand how disappointing that must feel. Please reach out to carol@thedressoutlet.com so we can review your situation and see if there’s anything we can do to help 🙂

Posted 3 months ago

“Dress is pretty but the cups and the chest area is for more busty women.”

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(Santee) - Posted 3 months ago

Thanks for the honest feedback. We know fit can be tricky, and your note is helpful for us and other shoppers. If you’d like, please reach out to carol@thedressoutlet.com so we can see if there’s anything we can do 🙂

Posted 3 months ago

“I had to exchange for a different size. The process was smooth, and the team made it easy.”

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Posted 3 months ago

Thank you, Yama! 🌟 We're happy to hear that your exchange process was smooth and easy. We appreciate your feedback and are here to help anytime you need! Warm wishes, Team The Dress Outlet

Posted 3 months ago

“The dress comes in excellent condition and it’s like the photo. It also comes so quickly from USA to Ecuador. Thanks”

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(Santee) - Posted 3 months ago

Thank you, Christian! 🌟 We're delighted to hear that your dress arrived in great condition and matched the photo perfectly. We appreciate your kind words and hope you enjoy your purchase! Warm wishes, Team The Dress Outlet

Posted 3 months ago

“Delivery, packaging, was spot on. The quality was excellent and was exactly as described”

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(Santee) - Posted 3 months ago

Thank you, Pamela! 🌟 We’re thrilled to hear the delivery and quality hit the mark. Enjoy your outfit!

Posted 3 months ago

“Love the outfit .”

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(Santee) - Posted 3 months ago

So glad you loved it, Joyce! ✨ Thanks for sharing your feedback with us.

Posted 3 months ago

“I tried to return my dress as it was to big and to long. I emailed, and left serveral messages within the 5 day return window. I AM STILL WAITING FOR A REPLY. I WILL NEVER BUY ANYTHING FROM THIS SITE AGAIN!!!!!!!!!!!!!!!!!”

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(Santee) - Posted 3 months ago

Hi Teresa, thanks for your feedback. I’m so sorry you haven’t received a reply yet. We definitely want to make this right for you. Please email us at carol@thedressoutlet.com with your order details so we can help resolve this quickly.

Posted 3 months ago

“Straps on back buckle outward. Dress color is nice but fit on back does not work. Now note dress as final sale so I am stuck with this dress. Otherwise I would have returned and bought something else from dress outlet.”

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(Santee) - Posted 3 months ago

Thank you for your feedback, Kenyatta. We’re sorry to hear the fit on the back wasn’t what you expected. Since it was a final sale item, options are limited, but please reach out to us at carol@thedressoutlet.com so we can see if there’s anything we can do to help. 💜

Posted 3 months ago

“The outfit was perfect for the black tie wedding I attended. The plum color is beautiful! The ordering process was easy. The outfit was delivered on hangers and wrapped in plastic. I am thrilled with my purchase!”

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(Santee) - Posted 4 months ago

We’re so happy to hear that, Rhonda! 💜 The plum sounds stunning for a black-tie wedding, and we’re glad the delivery and process were smooth. Thank you for sharing your experience!

Posted 3 months ago

“Very nice dress for great price and they were very prompt to return for another size. Smooth transaction.”

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(Santee) - Posted 4 months ago

Thank you for the kind words, Tammy. We really appreciate your business with us and we are happy that you got a great dress for the price, which is what we are always striving for.

Posted 3 months ago

The Dress Outlet is rated 4.6 based on 375 reviews