The Dress Outlet Reviews

Name: The Dress Outlet
Address: 1220 Maple Ave, Suite 1205, Los Angeles, California
Rating: 4.60

4.6 Rating 375 Reviews

90 %

of reviewers recommend The Dress Outlet

4.6

Based on 375 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

424-255-7943

Email:

sales@thedressoutlet.com

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The Dress Outlet 5 star review on 22nd December 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I was worried about the other reviews with issues on the returns but I had nothing but a smooth process. I spoke with Maica, she guided me through it and I was able to exchange for another color without issue. The price was too good to pass up. Highly recommend this place if you are looking for a low cost dress option.”

The Dress Outlet 5 star review on 21st February 2025

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Posted 10 months ago

“I tried so many dresses and then found this website. I was worried because I have to try them on, but then I found that they have an exchange policy and felt much better.”

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Posted 10 months ago

“I was so worried that I wasn't going to get this dress on time. I called and spoke with Maica that helped me get this sent to me ASAP. Yeah, it did cost a bit more but we got it taken care of and I got my lovely dress. So many compliments.”

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Posted 10 months ago

“Absolutely love love love this dress. The way that it shines in the sun is simply AMAZING. The fit perfect since it has a corset back and the dress has some stretch given as well. Customer service was GREAT. They really helped out when I was in a bind and needed this expedited. HIGHLY RECOMMEND.”

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Posted 10 months ago

“I was looking all over for something that my daughter would love. I searched Google and found this place and they had this dress in stock that my daughter loved. Shipping was fast as it came in a few days. Sizing was an issue at first, but they were ready with an exchange and they didn't need me to return it immediately. We go an exchange instantly, arrived in another couple of days and saved my daughters party. Would recommend to all!”

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Posted 1 year ago

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Posted 1 year ago

“My daughters wedding was a beautiful event! When she saw my outfit, she burst into tears exclaiming,"Oh mom, you look so beautiful"! Thank you again for this wonderful pants suit! I got several compliments, on it! You made this a wonderful time in our life!❤️. Terri Moore”

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Posted 1 year ago

“It was easy to order, looks great, and you do a good job following up, packaging, and communicating.”

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Posted 1 year ago

“Beautiful and elegant dress! The hit of the wedding !”

The Dress Outlet 5 star review on 8th December 2024

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Posted 1 year ago

“Paid for express shipping and received the dress 7 days later. Didn’t get to wear my dress to daughter’s wedding cause I didn’t have enough time to have alterations made.”

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Posted 1 year ago

“piekne super❤️”

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Posted 1 year ago

“I love the dress lightweight fabric. Using for my daughter’s wedding. I do have to have it altered a lot but purchased the only size near my size.”

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Posted 1 year ago

“The dress and the quality are great but the sizing is very off as well. I am usually a size 8-10. I purchased a size 12 and it is too tight. I try to find different sizes but weren’t be cooperative with me.”

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Posted 1 year ago

“I really liked shopping for my mother-of-the-groom outfit at this online store. I came to it by accident while comparing prices on amazon and Macy's. I was utterly surprised that the price was 50% less than the those two other online stores. Not only that, but the outfit came on a hanger and in thin long clear plastic bag, like plastic bag from the cleaners. I was impressed. The bag keeps odors from the shipping bag that can adhere to clothes. I like the outfit more than I thought I would. I actually paid for a return label just in case, but I don't see myself using it. This is my new go to store for formal dress wear.”

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Posted 1 year ago

“Too tight in the bust and arms. The material is very itchy. It felt a bit cheap. I’ll be returning it.”

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Posted 1 year ago

The Dress Outlet is rated 4.6 based on 375 reviews