TheInsoleStore Reviews

Name: TheInsoleStore
Address: 8511 Davis Lake Parkway, Suite C6 #117, Charlotte, North Carolina
Rating: 4.63

4.6 Rating 6,454 Reviews

90 %

of reviewers recommend TheInsoleStore

4.6

Based on 6,454 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

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TheInsoleStore 5 star review on 13th December 2025

Anonymous

Anonymous // 01/01/2019

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English

“Love these shoes and they fit perfect Thank you so much”

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Posted 3 years ago

We appreciate your feedback, Trisa! Thank you for your business!

Posted 3 years ago

“Product solves my problem. Customer service very helpful in exchanging for right size.”

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Posted 3 years ago

We appreciate your feedback, Fred! Thank you for your business!

Posted 3 years ago

“Perfect insoles. Great for workouts and walking. Only insoles i will ever use.”

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Posted 3 years ago

We appreciate your feedback, Regina! Thank you for your business!

Posted 3 years ago

“Good leather insoles. It is difficult to find all leather insoles. I like the ones with a good arch, since many shoes do not have a padding in the arch. I wish this style had a better arch, the support is under the toes of the insole.”

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Posted 3 years ago

Thank you for your feedback, Patty! If you ever need help with recommendations, our product specialists are happy to assist. We appreciate your business!

Posted 3 years ago

“Great support and long lasting. I insert them in every new pair of running shoes for the life of the shoe.”

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Posted 3 years ago

We appreciate your feedback, Doug! Thank you for your business!

Posted 3 years ago

“Preferred sole was easy to order and it came quickly without a hiccup. Thanks”

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Posted 3 years ago

We appreciate your feedback, Richard! Thank you for your business!

Posted 3 years ago

“This online store is very easy to use and browse.”

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Posted 3 years ago

We appreciate your feedback, Peggy! Thank you for your business!

Posted 3 years ago

“I recently bought my second insole because I liked the first ones so much that my husband wanted these as well. So, both of us are delighted and enjoy first foot comfort in a long time. Thanks so much insole people. Oh, and the store is easy to navigate and the service people are aabsolutely wonderful.”

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Posted 3 years ago

Thank you so much for your feedback, Andrea! We're so glad to hear it. We appreciate your business!

Posted 3 years ago

“Metatarsal pain before Insole use; zero pain once the insoles were inserted. Thank you!”

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Posted 3 years ago

Thank you for your feedback, Christine! We're thrilled to hear that the insoles alleviated your pain. We appreciate your business!

Posted 3 years ago

“The insoles I use have been difficult to find online - I was surprised by the fair price and very quick speed of delivery of the Insole Store. My order was perfect. This will be my go-to site from now on! Thanks so much!”

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Posted 3 years ago

Thank you so much for your feedback, Christina! We're so glad to hear it. We appreciate your business!

Posted 3 years ago

“Very satisfied.😉”

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Posted 3 years ago

Thank you for your feedback, Penny! Thank you for your business!

Posted 3 years ago

“Excellent source for Spenco insoles and sandals.”

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Posted 3 years ago

We appreciate your feedback, Rita! Thank you for your business!

Posted 3 years ago

“Excellent product with fast delivery. If you're having feet problems, this is the website you should be consulting.”

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Posted 3 years ago

We appreciate your feedback, Jack! Thank you for your business!

Posted 3 years ago

“Awesome service and products.”

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Posted 3 years ago

Thank you for your feedback, Rebecca! We appreciate your business!

Posted 3 years ago

“Every time I order items comes quick and good quality and reasonable price.”

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Posted 3 years ago

Thank you so much for your feedback, Colette! We appreciate your business!

Posted 3 years ago

“Good fit, felt good”

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Posted 3 years ago

Thank you for your feedback, Kathy! We appreciate your business!

Posted 3 years ago

“Timely delivery”

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Posted 3 years ago

We appreciate your feedback, Dominic! Thank you for your business!

Posted 3 years ago

“Although USPS claimed that my order had been delivered, it never did arrive. Your customer service representative went out of her way to make sure that a replacement order would be sent to me by express delivery. She was caring, supportive, and extremely helpful. Outstanding service!! Very much appreciated and unusual nowadays. Thank you so much.”

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Posted 3 years ago

Thank you for your feedback, Ellen! We're so glad to hear that you were taken care of. We appreciate your business!

Posted 3 years ago

“Very good”

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Posted 3 years ago

We appreciate your feedback, Pedro! Thank you for your business!

Posted 3 years ago

“I use products from the insole store to ensure that I can continue my walking programme without getting injured. Every year when I renew my running shoes, I also replace my orthotic type insoles and heel lifts from TheinsoleStore. It's a smooth,slick operation from ordering on line to receiving the products a few days later and subsequently fitting them into my new shoes.”

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Posted 3 years ago

Thank you so much for your feedback, Duncan! We're so glad to hear it. We appreciate your business!

Posted 3 years ago

TheInsoleStore is rated 4.6 based on 6,454 reviews