TheInsoleStore Reviews

Name: TheInsoleStore
Address: 8511 Davis Lake Parkway, Suite C6 #117, Charlotte, North Carolina
Rating: 4.63

4.6 Rating 6,163 Reviews

90 %

of reviewers recommend TheInsoleStore

4.6

Based on 6,163 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

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TheInsoleStore 5 star review on 20th March 2025

TheInsoleStore 5 star review on 13th August 2024

Robert K

TheInsoleStore 5 star review on 26th March 2024

Toni K

TheInsoleStore 5 star review on 6th October 2023

Diana C

TheInsoleStore 5 star review on 2nd May 2023

Steven S

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The website was easy to navigate and did a great job answering questions and helping me find a good fit for my son's needs.”

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Posted 1 year ago

Thank you for your kind words, Andrea! We are so happy to hear that you found our website easy to navigate, and that the information provided helped you find exactly what you needed for your son. We appreciate your taking the time to provide us with your feedback. We hope to serve you again in the future!

Posted 1 year ago

“Love the OOFOS original sandals. They are incredibly comfortable. I wear them year-round. In the colder days of winter I wear them with "flip flop" (or tabi) socks. All of my friends love them too.”

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Posted 1 year ago

Thank you for your wonderful feedback, Anita! We are so happy to that you love your OOFOS OOriginal Sandals and have found a way to wear them year round! We are pleased to hear that your friends love them as well. We appreciate your support and loyalty to TheInsoleStore.com!

Posted 1 year ago

“No problems. Quick service.”

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Posted 1 year ago

Thank you so much for your 5-star rating of TheInsoleStore.com! We are glad to hear that you had no problems and experienced quick service. We appreciate your feedback and business.

Posted 1 year ago

“great . right out of box in boots on feet by 6:10 am until 7:30 pm”

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Posted 1 year ago

Thank you for your positive feedback, Sherwin! We are so happy to hear that your insoles served you well in your boots all day. We hope you continue to enjoy them, and we hope to serve you again soon!

Posted 1 year ago

“Shopping process was easy and delivery was on time as promised. Love my new sandals.”

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Posted 1 year ago

Thank you so much for your 5-star review of TheInsoleStore.com, Michael! We are so pleased to hear that the shopping process was easy for you, and that your order was delivered on time. We hope you continue loving your new sandals! We appreciate your business and hope to serve you again in the future.

Posted 1 year ago

“There were no issues.”

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Posted 1 year ago

Thank you for the 5-star rating of TheInsoleStore.com, Ken! We are glad to hear that you experienced no issues while shopping with us. We hope to serve you again in the future!

Posted 1 year ago

“It was easy to find what I was looking for and ordering and shipping arrangements were convenient.”

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Posted 1 year ago

Thank you so much for your amazing 5-star rating of TheInsoleStore.com! We are so glad you found it easy to find what you were looking for and that our ordering and shipping arrangements were convenient. We really appreciate your feedback!

Posted 1 year ago

“Good experience; good 20% off sale; super easy ultra-fast check-out feature”

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Posted 1 year ago

Thank you, Elias, for your 5-star rating of TheInsoleStore.com. We are glad that you had a good experience with us, and that you were able to take advantage of the 20% discount from our 4th of July Sale. We are also delighted that you had an easy and ultra-fast checkout. We hope to serve you again in the future!

Posted 1 year ago

“Customer friendly website & ordering, prompt delivery. It is a quality product.”

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Posted 1 year ago

Thank you for your glowing 5-star review, Janice! We are so happy to hear that you found our website and ordering process to be customer friendly! We are also pleased to hear that you received your order promptly and are satisfied with the quality of your product. We hope to serve you again in the future!

Posted 1 year ago

“Product came sooner than expected, which was a great surprise! I really liked the insole size and ease of fitting into my child’s shoe!”

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Posted 1 year ago

Thank you so much, Candice, for the fantastic 5-star rating of TheInsoleStore.com! We are so glad to hear that your product came sooner than expected, and that you were pleased with the insole's size and ease of fitting into your child's shoe. Thank you for your positive review!

Posted 1 year ago

“Delivery was super quick. I've used this product for many years but can't seem to find a store that still carries them. Decided to try the internet and there they were!”

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Posted 1 year ago

Thank you for giving TheInsoleStore.com a 5-star rating, Franklin! We are thrilled to hear that your delivery was super quick and that you found exactly the product you were looking for on our website after searching for many years in store. We appreciate your kind words and support!

Posted 1 year ago

“Easy to find what I need.”

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Posted 1 year ago

Thank you so much for your 5-star rating of TheInsoleStore.com! We are so happy to hear that you were able to find what you needed easily on our website. We really appreciate your support!

Posted 1 year ago

“Easy to order what was needed on line”

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Posted 1 year ago

Thank you so much for your generous 5-star rating of TheInsoleStore.com. We truly appreciate your loyalty as a customer and are delighted to hear you found it so easy to order what you needed online. We are grateful for your support and we look forward to serving you again in the future.

Posted 1 year ago

“It is easy to shop here and find the products you want. Ordering is easy and efficient and items are shipped rather quickly. Like getting what I need at the Insole Store.”

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Posted 1 year ago

Thank you so much for your amazing 5-star rating of TheInsoleStore.com! We are so delighted to hear that you found it easy to shop, order, and receive your products quickly - we understand how important that is! We work hard to provide great quality products and the best overall shopping experience. We appreciate your kind words and hope to serve you again in the future!

Posted 1 year ago

“Great shopping experience, super easy and fast shipping! Thank you!”

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Posted 1 year ago

Thank you so much for the 5-star rating, Raviv! We really appreciate it and are delighted to hear that you had a great shopping experience with us and that you enjoyed our super easy and fast shipping. We thank you for your support!

Posted 1 year ago

“Easy to maneuver.”

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Posted 1 year ago

Thank you so much for your positive feedback, Trudy! We are so glad to hear that the site was easy to maneuver. We appreciate your business!

Posted 1 year ago

“The product arrived in a very timely manner. The ordering process was very easy.”

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Posted 1 year ago

Thank you so much for your 5 star rating of TheInsoleStore.com. We are happy to hear that your product arrived in a timely manner and that you found the ordering process to be easy. We really appreciate your feedback and kind words. Thank you!

Posted 1 year ago

“Product description helped me find what I needed. Fulfillment was prompt. Large insert was recommended for my 9.5W shoe size. It did not fit in one pair of my shoes, but did in another. I’m super pleased with the relief it’s providing!”

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Posted 1 year ago

Thank you for your positive feedback of TheInsoleStore.com, Miriam! We are so happy to hear that our provided product description was able to help you find what you needed. We are also please to hear that you were able to make your insert work in another pair of your shoes, and that they are providing you with the pain relief you were looking for. We are also happy to hear that fulfilment of your order was prompt! We appreciate your business and hope to serve you again in the future.

Posted 1 year ago

“The process was easy to follow and I was able to find what I needed. It arrived shortly after I ordered.”

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Posted 1 year ago

Thank you, Stacey, for the 5-star rating! We are so glad you were able to find what you needed easily and that your order arrived quickly. We at TheInsoleStore.com really appreciate your feedback!

Posted 1 year ago

“Excellent service”

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Posted 1 year ago

Thank you so much for your five star rating, Gregory! We are so pleased to see how happy you were with the excellent service provided by TheInsoleStore.com.

Posted 1 year ago

TheInsoleStore is rated 4.6 based on 6,163 reviews