TheInsoleStore Reviews

Name: TheInsoleStore
Address: 8511 Davis Lake Parkway, Suite C6 #117, Charlotte, North Carolina
Rating: 4.63

4.6 Rating 6,163 Reviews

90 %

of reviewers recommend TheInsoleStore

4.6

Based on 6,163 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

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TheInsoleStore 5 star review on 20th March 2025

TheInsoleStore 5 star review on 13th August 2024

Robert K

TheInsoleStore 5 star review on 26th March 2024

Toni K

TheInsoleStore 5 star review on 6th October 2023

Diana C

TheInsoleStore 5 star review on 2nd May 2023

Steven S

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“As always in stock & quick delivery.”

Helpful Report

Posted 1 year ago

Thank you so much for your 5-star rating, Rex! We are pleased to hear that TheInsoleStore.com always has in-stock items with quick delivery. We appreciate your loyalty - thank you!

Posted 1 year ago

“It was very easy to locate socks that I previously purchased in a merchandise tent at a tennis tournament and the process was simple to finalize my purchase.”

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Posted 1 year ago

Thank you so much for your 5-star rating of TheInsoleStore.com, Suzanne. We're glad to hear that you were able to quickly locate the socks you needed and that the purchasing process was straightforward. Your feedback is greatly appreciated.

Posted 1 year ago

“Very lightweight and soft yet supportive.”

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Posted 1 year ago

Thank you so much, Maurya, for your 5-star rating of TheInsoleStore.com! We are so pleased that you are happy with your insoles - very lightweight and soft yet supportive - and we appreciate your support! We hope to serve you again in the future.

Posted 1 year ago

“Fast and easy and I like the 30 days satisfaction return policies 😍”

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Posted 1 year ago

Thank you so much for your five-star rating, Abdul! We are so happy to hear that you had a fast and easy shopping experience with TheInsoleStore.com. We really appreciate you taking the time to leave a review!

Posted 1 year ago

“Get items in a timely manor”

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Posted 1 year ago

Thank you, John, for the 5-star rating of TheInsoleStore.com! We are delighted to hear that you received your items in a timely manner, and appreciate your loyalty as a customer. We look forward to serving you again in the future!

Posted 1 year ago

“I have made several purchases for orthotics for my over pronation. I love your products!!”

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Posted 1 year ago

Thank you so much, Jeffrey, for the 5-star rating of TheInsoleStore.com. We really appreciate your feedback and are pleased to hear that you have found orthotics that are a perfect fit for your needs. We thank you for being a loyal customer and for your support!

Posted 1 year ago

“I was very happy to find the insoles that I was looking for and have proven over the years to work for me, at a competitive price.”

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Posted 1 year ago

Thank you, Jose, for your 5-star rating of TheInsoleStore.com! We glad to hear that you were able to find the insoles you were looking for and at a competitive price! We appreciate your business and hope to serve you again in the future.

Posted 1 year ago

“Website was simple to navigate, unobstructed by multiple pop ups promoting endless texts and emails. Thank you.”

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Posted 1 year ago

Thank you so much for your 5-star rating! We are glad that you found the website easy to navigate without the hassle of pop ups. We greatly appreciate your feedback. Thank you!

Posted 1 year ago

“Good info. I hope product is as good as presentation.”

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Posted 1 year ago

Thank you so much, John, for your kind 5-star rating of TheInsoleStore.com! We really appreciate your support. We're confident that the quality of our products will meet the high standards that you expect from our presentation. Thank you again!

Posted 1 year ago

“I was online looking for New Balance shoes and insole, I found them on the new balance page and was directed to the insole store. was easier than I thought. Thank you”

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Posted 1 year ago

Thank you so much for the-5 star rating of TheInsoleStore.com. We are glad to hear that finding what you needed was easier than you expected. We appreciate your business and hope to serve you again in the future. Thanks again for your glowing review!

Posted 1 year ago

“I’ve been using TheInsoleStore.com for a few years now. They offer great options and pricing. I love having spare insoles as I go through them every 6 months. Have many issues with my feet having a store like this is extremely helpful.”

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Posted 1 year ago

Thank you, Anthony, for the 5-star rating! We are glad to hear that you love utilizing TheInsoleStore.com for your insoles. We appreciate the feedback that you have shared - it is great to hear about your positive experiences with the store over the years! Thank you again for your support.

Posted 1 year ago

“The person that insole was very helpful and considerate and I was able to get the product that I was looking for”

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Posted 1 year ago

Thank you so much, Michael, for your 5-star rating of TheInsoleStore.com! We are so glad to hear that our personable customer service and helpful staff were able to help you find the product you were looking for. We appreciate your kind words and hope to have you as a customer again soon!

Posted 1 year ago

“I haven't received my order yet, but the shopping/shipping experience is top-notch! I placed my first order at 1:13 and received shipping notification at 1:49! I hadn't even finished my lunch yet!!”

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Posted 1 year ago

Thank you so much for your 5-star rating of TheInsoleStore.com! We are so glad that you had such a great shopping and shipping experience with us. We really appreciate that you were able to go from ordering to getting your shipping notification within less than an hour. We strive to ensure our customers have the best experience possible when they shop with us, and we are pleased to hear that we hit the mark with you!

Posted 1 year ago

“the insole store is great super easy to order and always fast shipping and easy returns”

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Posted 1 year ago

Thank you so much, Richard, for your 5-star rating of TheInsoleStore.com! We are so glad to hear that you have had a good experience shopping with us, and that our super easy ordering process, fast shipping, and easy returns have been so helpful. We appreciate you as a loyal customer, and we thank you for your review!

Posted 1 year ago

“Shopping was easy I ordered these and in just a few day they arrived and are helping my feet. So glad I tried these”

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Posted 1 year ago

Thank you, Deborah, for giving TheInsoleStore.com a 5-star rating! We are delighted to hear that you found the shopping process to be simple. We are happy to have your support and look forward to seeing you again soon!

Posted 1 year ago

“Thanks to the person that helped me with the promo code issue 😀 🤞 Birkenstock Blue sport insoles help with my ankle tendinitis.”

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Posted 1 year ago

Thank you for your feedback, Ashley! We are so happy to hear that the Birkenstock Sport Blue insoles help with your ankle tendonitis, and that our Customer Service associate was able to help you retroactively apply your promo code. We hope to serve you again in the future!

Posted 1 year ago

“You had just what I wanted. Check-out was a breeze. Eagerly awaiting my slides.”

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Posted 1 year ago

Thank you so much, Karen, for your 5-star rating of TheInsoleStore.com! We are glad to hear that you found just what you were looking for, and that the checkout process was a breeze. We look forward to hearing your thoughts on the slides once they arrive!

Posted 1 year ago

“Been ordering from this place for years.”

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Posted 1 year ago

Thank you so much, John, for your 5-star rating of TheInsoleStore.com! We really appreciate your business and are delighted to hear that you have been ordering from us for years. Thank you for your support and continued loyalty!

Posted 1 year ago

“I was able to negotiate the website easily and check out the different insoles to find the type that might work for me the best. Free shipping was a plus.”

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Posted 1 year ago

Thank you for your 5-star rating of TheInsoleStore.com! We are delighted to hear that you were able to navigate our website easily and take advantage of our Free Shipping. We value your feedback and appreciate your support!

Posted 1 year ago

“Great service as they deliver to Australia and affordable prices! Highly recommended!”

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Posted 1 year ago

Thank you, John, for your kind 5-star rating of TheInsoleStore.com! We are so happy that you appreciate not only our great service and affordable prices, but also that we deliver to Australia. We appreciate your recommendation!

Posted 1 year ago

TheInsoleStore is rated 4.6 based on 6,163 reviews