Name: TheInsoleStore
Address: 8511 Davis Lake Parkway, Suite C6 #117, Charlotte, North Carolina
Rating: 4.63

“It was very easy and quick. Typed in product I wanted and it took me quickly to the product I needed.”

Helpful Report

Posted 6 months ago

Thank you so much for your 5-star rating and for taking the time to share your experience with us at TheInsoleStore, Margaret! We truly value your feedback and are thrilled to hear that your shopping experience was easy and quick. It's great to know that our website promptly directed you to the exact product you were looking for. We appreciate your kind words and hope to serve you again in the future!

Posted 6 months ago

“Great product reasonable priced and seamless to order”

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Posted 6 months ago

Thank you so much for your fantastic 5-star rating of TheInsoleStore, James! We truly appreciate your support and are thrilled to hear that you had a great experience with us. Your feedback is invaluable to us. We're glad that you found our products to be great and reasonably priced. We strive to provide top-notch items while keeping the prices affordable for our customers. Additionally, we are delighted to know that the ordering process was seamless for you. Thank you again for your kind words and for choosing TheInsoleStore. We look forward to serving you again in the future!

Posted 6 months ago

“Easy to shop, purchase, and have it delivered to my home.”

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Posted 6 months ago

Thank you so much for taking the time to give TheInsoleStore a 5-star rating, Dian! We truly appreciate your support and are thrilled to hear that you found our shopping experience to be easy and convenient. We strive to provide our customers with a seamless purchasing process, from browsing to delivery, and it's great to know that we have accomplished this for you. Once again, thank you for choosing TheInsoleStore. We are committed to delivering the best products and service to our valued customers like yourself.

Posted 6 months ago

“Gave a great description of the product. And the photos really showed the quality of the shoes.”

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Posted 6 months ago

Thank you so much for your amazing 5-star rating of TheInsoleStore, Victoria! We truly appreciate your kind feedback. We are thrilled to hear that you found our product description to be helpful and that the photos showcased the excellent quality of our shoes.Your satisfaction is our top priority, and it brings us great joy to hear that we were able to meet your expectations Thank you once again for choosing TheInsoleStore. We look forward to serving you again soon!

Posted 6 months ago

“Very good service”

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Posted 6 months ago

Thank you so much for taking the time to leave a 5-star rating for TheInsoleStore, Bob!. We are thrilled to hear that you have had a great experience with our products and services. We genuinely appreciate your kind words and your loyalty as a customer. It means a lot to us that you trust us with your insole needs. Thanks again for your support and for being a valuable member of our community. We look forward to serving you again in the future.

Posted 6 months ago

“Good service. But your "site wide" sales are far from site wide. So the only productsI buy are never included in your site wide sales.🤬”

Helpful Report

Posted 7 months ago

Thank you so much for your fantastic 5-star rating of TheInsoleStore! Your support is greatly appreciated, and we're glad to hear that you've had a positive experience with our service. We value your feedback and understand your frustration regarding the site-wide sales. We strive to make our promotions as inclusive as possible, but sometimes certain products may be excluded. Unfortunately, Birkenstock does not allow us to include their products in our promotions/sales, so they aren't included in our sitewide sales. We apologize if this has caused any inconvenience, and we'll definitely take your comments into consideration for future improvements. We do offer a Rewards Program that is free to sign up for, where you earn points per every dollar spent and can redeem your points for coupons that can be used on Birkenstock products. We are more than happy to pass along more information regarding our Rewards Program if you are interested. We're always here to assist you and provide you with the best customer experience possible. Once again, thank you for your kind words and for choosing TheInsoleStore!

Posted 6 months ago

“awesome products”

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Posted 7 months ago

Thank you so much for your fantastic 5-star rating of TheInsoleStore, Al! We truly appreciate your support and loyalty as our customer. It's wonderful to hear that you find our products awesome! We take pride in delivering top-notch products that cater to your needs. Your satisfaction is always our utmost priority. Thank you once again for your kind words and for being a loyal customer. We value your trust in us and look forward to serving you with more amazing products in the future!

Posted 6 months ago

“its always been good shopping with you guys. communication is great. thank you”

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Posted 7 months ago

Thank you so much for taking the time to rate TheInsoleStore with 5 stars, David! We truly appreciate your support and are glad to hear that your shopping experience with us has always been good. We pride ourselves on providing excellent communication, so it's great to know that you've found our communication to be top-notch. Once again, thank you for your kind words and for choosing TheInsoleStore. We look forward to serving you again in the future!

Posted 7 months ago

“The insoles are cheaper than any other insoles I bought.”

Helpful Report

Posted 7 months ago

Thank you so much for your fantastic 5-star rating of TheInsoleStore! We truly appreciate your support and are thrilled to hear that our products have met your expectations. It's wonderful to know that our insoles have provided you with the comfort you were looking for. We understand the importance of finding cost-effective solutions, and it's great to hear that our insoles are cheaper than any others you've purchased before. Thank you once again for choosing TheInsoleStore, and we look forward to serving you in the future!

Posted 7 months ago

“Possibly the best customer service I have ever experienced via chat. The agent was fast and addresses my order within a few messages. Thank you for your excellent service.”

Helpful Report

Posted 7 months ago

Thank you so much for your outstanding 5-star rating of TheInsoleStore, Lisa! We truly appreciate your kind words and are thrilled to hear that you had such a positive experience with our customer service. We are so glad to hear that our agent was fast and addressed your order efficiently. Your satisfaction is our top priority, and we are delighted to have provided you with excellent service. Once again, thank you for choosing TheInsoleStore. We look forward to serving you again in the future!

Posted 7 months ago

“I had no problem.”

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Posted 7 months ago

Thank you so much for your outstanding 5-star rating of TheInsoleStore! We truly appreciate your support and are delighted to know that you had a wonderful experience with us. "I had no problem" is fantastic to hear, as providing a seamless and hassle-free shopping experience is one of our top priorities. We are glad that everything went smoothly for you, and we hope to continuously meet or exceed your expectations in the future. Once again, thank you for your kind words and for choosing TheInsoleStore. If you have any further questions or need assistance with anything, please feel free to reach out to us. We're here to help!

Posted 7 months ago

“Good sevide, propmpt delivery. Helpful responses on the chat. It appeared to be aperson rather than a bot”

Helpful Report

Posted 7 months ago

Thank you so much for giving TheInsoleStore a 5-star rating, Eirian! We greatly appreciate your positive feedback and are thrilled to hear that you had a good experience shopping with us. We pride ourselves on providing excellent service and ensuring prompt delivery to our valued customers. Our customer support team strives to be as helpful as possible, and we're glad to hear that you found our responses on the chat to be beneficial. Rest assured, all messages are handled by real people, not bots. Once again, thank you for choosing TheInsoleStore. We hope to serve you again in the future!

Posted 7 months ago

“Actually sent the product they advertised, unlike some Amazonian type places. Shipped faster than expected, but was in a soft pack so the box got crushed. My only concern with that is if it would be an issue if I had a return. Overall, I'm about to order 2 more sets just to make sure I am good for a few years.”

Helpful Report

Posted 7 months ago

Thank you so much for your exceptional 5-star rating of TheInsoleStore, Chad! We appreciate your feedback and are thrilled to hear that you had a positive experience with us. We understand your concern about the packaging during shipping, and we apologize for any inconvenience caused. Rest assured, if you ever need to make a return, our customer support team will gladly assist you, ensuring a hassle-free process. Your loyalty to our store means a lot to us, and we would be more than happy to assist you in ordering additional sets. We strive to provide products that will serve you well for years to come. Once again, we truly appreciate your feedback and we look forward to serving you with outstanding products and service in the future.

Posted 7 months ago

“Great store, only the one carry the insole I'm looking for.. Items arrive in timely manner and very good fitting insole.”

Helpful Report

Posted 7 months ago

Thank you so much for your fantastic 5-star rating of TheInsoleStore, Marietta! We are thrilled to hear that we were able to meet your expectations and carry the exact insole you were looking for. It's great to know that the items arrived promptly and that you found the insoles to be an excellent fit. We truly appreciate your support and the time you took to share your positive experience with us. If there is anything else we can assist you with or any other products you need, please don't hesitate to reach out. We look forward to serving you again in the future!

Posted 7 months ago

“I was thrilled to find the “bunion” socks at TheInsoleStore.com! I first purchased these at least a decade ago, and have been wearing them a couple of times a week. They’re still in good shape, but my feet seem to have grown a bit since I’ve thrown them in the dryer. So I’m so excited that TheInsoleStore.com had exactly what I needed; I was in and out of there in 5 minutes. I love it when vendors make my life so easy!! Thanks so much TheInsoleStore.com!! C. Waller”

Helpful Report

Posted 7 months ago

Thank you so much for your wonderful 5-star review of TheInsoleStore! We are thrilled to hear that you were able to find exactly what you needed and that your experience was quick and easy. We're glad to know that you have been wearing our "bunion" socks for a decade and that they are still in good shape. We truly appreciate your support and we look forward to serving you again in the future. Thanks again for choosing TheInsoleStore.com!

Posted 7 months ago

“Quick and easy shopping-----------and easy to find what the doctor said to use.”

Helpful Report

Posted 7 months ago

Thank you so much for your fantastic 5-star rating of TheInsoleStore! We truly appreciate your support and loyalty as a valued customer. We are thrilled to hear that you found our shopping experience quick and easy, and that you were able to easily locate the specific insoles recommended by your doctor. Your satisfaction is our top priority, and we are delighted to have met your expectations. Thank you once again for taking the time to share your positive experience with us. We look forward to serving you again in the future!

Posted 7 months ago

“Love the insole store! I ordered online and received my items in just a couple of days. They have a great selection of products and I easily found exactly the insoles I wanted.”

Helpful Report

Posted 7 months ago

Thank you so much for your outstanding 5-star rating of TheInsoleStore, Mary! We truly appreciate your support and are thrilled to hear that you love our store. It brings us great joy to know that you had a positive online shopping experience and received your items in just a couple of days. We pride ourselves on providing a wide range of high-quality products, and we're glad you easily found the insoles you wanted. Thank you once again for your kind words and for choosing TheInsoleStore!

Posted 7 months ago

“The Insole Store offers a large selection of insoles and a detailed description of each. I like that my orders ship the same day that I place the order. I buy all my insoles from TheInsoleStore. I've never been disappointed.”

Helpful Report

Posted 7 months ago

Thank you so much for taking the time to give us a 5-star rating, Robin! We truly appreciate your kind words and your continued loyalty as a customer of TheInsoleStore. We are thrilled to hear that you enjoy our large selection of insoles and find our detailed descriptions helpful. It is our goal to provide you with all the information you need to make the best choice for your comfort and support needs. We take great pride in our prompt shipping and are delighted that you appreciate the quick turnaround time. We are thrilled to have you as a loyal customer and are here to serve you whenever you need new insoles. Your satisfaction is our top priority, and we are delighted that you have never been disappointed with your purchases. Thank you once again for your wonderful review, Robin! We look forward to serving you again soon.

Posted 7 months ago

“Great experience so far!”

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Posted 7 months ago

Thank you so much for your amazing 5-star rating of TheInsoleStore, Harold! We truly appreciate your feedback and are thrilled to hear that you had a great experience so far. It means a lot to us that you took the time to share your satisfaction. If there's anything else we can assist you with or any further feedback you'd like to provide, please feel free to reach out. We're here to help! Thanks once again for choosing TheInsoleStore!

Posted 7 months ago

“I love the way my feet feels”

Helpful Report

Posted 7 months ago

Thank you so much for your fantastic 5-star rating of TheInsoleStore, James! We truly appreciate your kind words and continued loyalty as a customer. "I love the way my feet feels" - Your words mean the world to us! We're thrilled to hear that our insoles have made such a positive difference for your feet. We strive to provide the best products to ensure maximum comfort and support, so it's fantastic to know that we've succeeded in achieving that for you. Once again, thank you for being an outstanding customer and for sharing your experience. We look forward to serving you with more exceptional products and customer service in the future!

Posted 7 months ago

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

TheInsoleStore Reviews