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TheInsoleStore Reviews

4.6 Rating 6,149 Reviews
90 %
of reviewers recommend TheInsoleStore
4.6
Based on 6,149 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 90%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
TheInsoleStore 5 star review on 20th March 2025
J
TheInsoleStore 5 star review on 13th August 2024
Robert K
TheInsoleStore 5 star review on 26th March 2024
Toni K
TheInsoleStore 5 star review on 6th October 2023
Diana C
TheInsoleStore 5 star review on 6th October 2023
Diana C
TheInsoleStore 5 star review on 6th October 2023
Diana C
TheInsoleStore 5 star review on 2nd May 2023
Steven S
14
Anonymous
Anonymous  // 01/01/2019
Easy to find the right insole. Delivery was prompt and on time.
Helpful Report
Posted 7 months ago
Thank you so much for your wonderful 5-star rating of TheInsoleStore, Ronald! We really appreciate your feedback and we're thrilled to hear that you had an easy time finding the right insole for your needs. It's great to know that our delivery was prompt and arrived on time. If you ever need any further assistance or have any questions, please don't hesitate to reach out to us. We're always here to help and provide you with the best products and service. Thank you again for choosing TheInsoleStore!
Posted 7 months ago
The Insole Store recieved my business online purchases as the website seemed official and legit to order online. The Insole Store had more variety on insoles to help me order more than one type of product to help resolve the pain in my feet. Easy to order off their userfriendly format. I look forward to trying out both products once they arrive inside both cowboy boots and shoes. Thank you MSJ
Helpful Report
Posted 7 months ago
Thank you so much for leaving us a fantastic 5-star rating for The Insole Store, Margie! We really appreciate your kind words and are delighted to know that our website seemed official and trustworthy for your online purchases. We strive to provide a wide variety of insoles to cater to different needs, and we are glad that you found multiple products to help resolve the pain in your feet. We are thrilled that you found our website user-friendly and had a seamless ordering experience. We can't wait for you to try out both products once they arrive. We hope they provide the much-needed comfort and support to your cowboy boots and shoes. Once again, thank you for choosing The Insole Store. We truly value your business and look forward to serving you in the future!
Posted 7 months ago
Website is easy to navigate.They have a large selection with lots of information to help you choose .
Helpful Report
Posted 7 months ago
Thank you so much, Travis, for your fantastic 5-star rating of TheInsoleStore! We truly appreciate your feedback and are thrilled to hear that you had a positive experience with us. We're glad to know that our website is easy to navigate and that our large selection, along with the abundance of information provided, helped you choose the perfect insoles. Your satisfaction is our utmost priority, and we look forward to serving you again in the future.
Posted 7 months ago
Always arrives on time with correct content
Helpful Report
Posted 7 months ago
Thank you so much for your incredible 5-star rating of TheInsoleStore, Beth! We sincerely appreciate your support and kind words. Your feedback means the world to us. "Always arrives on time with correct content" perfectly encapsulates our commitment to providing you with a seamless shopping experience. We strive to ensure that your orders are promptly delivered and contain the exact items you've requested. We are truly grateful for your loyalty as a customer. It is such a pleasure serving you, and we look forward to assisting you with any future needs you may have!
Posted 7 months ago
one of the most comfortable shoes I have ever had.
Helpful Report
Posted 8 months ago
Thank you so much, Ken, for your outstanding 5-star rating of TheInsoleStore! We truly appreciate your support and feedback. We are thrilled to hear that you found our products to be of top-notch quality and comfort. It's wonderful to know that you consider them as some of the most comfortable you have ever had. We are constantly striving to deliver the best footwear solutions to our valued customers like yourself. If you have any other questions or need further assistance, please don't hesitate to reach out. Thanks again for choosing TheInsoleStore, and we hope to serve you again soon!
Posted 7 months ago
I have ordered 3 pairs of the insoles and like them very much.
Helpful Report
Posted 8 months ago
Thank you so much for taking the time to rate TheInsoleStore with a fantastic 5 stars! We truly appreciate your support and are delighted that you have been satisfied with your purchase. It brings us immense joy to hear that you have ordered 3 pairs of our insoles and that you like them very much. Your kind words mean a lot to us, and we are thrilled to know that our products have been able to provide you with the comfort and support you desire. Thank you once again for choosing TheInsoleStore!
Posted 7 months ago
Lots of choices and tons of helpful information on the website. They made the sorting process all the way through purchase super easy.
Helpful Report
Posted 8 months ago
Thank you so much for giving TheInsoleStore a five-star rating, Cory! We greatly appreciate your kind words and feedback. We are thrilled to hear that you found our website to be filled with lots of choices and tons of helpful information. Our team strives to provide a smooth and convenient shopping experience, from the sorting process all the way through purchase. We are delighted that we were able to make it super easy for you. Once again, thank you for your support and for taking the time to share your positive experience. We look forward to serving you again in the future!
Posted 7 months ago
Took advantage of a 10% discount and the ease of ordering was great, followed by strong communication. A very long term user of SOFSOLE ARCH. A key contributor to my daily runs
Helpful Report
Posted 8 months ago
Thank you so much for your incredible 5-star rating of TheInsoleStore, Joseph! We truly appreciate your loyalty and support. It's fantastic to hear that our products have been a key contributor to your daily runs. We're pleased to know that you took full advantage of our 10% discount and found the ordering process to be seamless. At TheInsoleStore, we strive to provide streamlined and hassle-free experiences for our valued customers like you. Thank you again for your kind words and for choosing TheInsoleStore. We look forward to serving you in the future!
Posted 7 months ago
Very easy to identify the type of insoles I needed based on the condition I have which is a metatorsol problem.
Helpful Report
Posted 8 months ago
Thank you so much for your outstanding 5-star rating of TheInsoleStore! We truly appreciate your support and loyalty as a customer. We are delighted to hear that you found it very easy to identify the perfect type of insoles for your metatarsal problem. It is our commitment to provide a wide array of high-quality insoles that cater to various conditions, ensuring our customers find the right solution for their specific needs. Once again, thank you for choosing TheInsoleStore, and we look forward to serving you in the future!
Posted 7 months ago
Product was easy to find on your website. Information, pricing and availability all clear and straightforward. Easy to purchase.
Helpful Report
Posted 8 months ago
Thank you so much for giving TheInsoleStore a 5-star rating! We truly appreciate your feedback. We are thrilled to hear that you found our website easy to navigate and that the information, pricing, and availability were clear and straightforward. Our goal is to make your shopping experience as seamless as possible. We're grateful for your support and hope to serve you again in the future.
Posted 8 months ago
I can get the right insoles every time I need them they are always in stock
Helpful Report
Posted 8 months ago
Thank you so much for giving us a 5-star rating, Dana! We truly appreciate your support and loyalty to TheInsoleStore. It's great to hear that you can always find the right insoles whenever you need them, and that they are consistently in stock. We're thrilled to be able to provide you with such convenience and satisfaction. Thank you once again for being a loyal customer. We look forward to continuously serving you in the future!
Posted 8 months ago
Very easy to find what I wanted. Then it was very easy to shop on the site for other items that might be good for me. I found some nice socks and put them in my cart. All easy, and each item looks good. Thanks.
Helpful Report
Posted 8 months ago
Thank you so much for taking the time to leave us a fantastic 5-star rating, Kenneth! We are thrilled to hear that you had a pleasant experience shopping at TheInsoleStore. We are glad that you found it very easy to find the products you were looking for, and we are delighted that you also discovered some great socks to add to your cart. We strive to provide a seamless and user-friendly shopping experience, and your kind words reaffirm that our efforts are valued. We truly appreciate your loyalty as a customer and we look forward to serving you again in the future!
Posted 8 months ago
Ordering/payment process was quick & easy
Helpful Report
Posted 8 months ago
Thank you so much for your glowing 5-star review of TheInsoleStore, Timothy! We truly appreciate your positive feedback and are thrilled to know that you had an excellent experience with us. We are delighted to hear that the ordering and payment process was quick and easy for you. Our team works diligently to provide a seamless and convenient experience, so we're glad that it reflected in your purchase. Once again, thank you for choosing TheInsoleStore. We appreciate your support and look forward to serving you again in the future!
Posted 8 months ago
A large variety of high quality items to choose from.
Helpful Report
Posted 8 months ago
Thank you so much, Stephanie, for your incredible 5-star rating of TheInsoleStore! We truly appreciate your support and are thrilled to hear that you had a great experience with us. We are glad to know that you found our wide selection of high-quality items satisfying. Feel free to reach out to us anytime if you have any further questions or need assistance. We look forward to serving you again in the future!
Posted 8 months ago
Website has so many items that it can be overwhelming to find what you may be looking for, but if you know it is very precise.
Helpful Report
Posted 8 months ago
Thank you so much for your fantastic 5-star rating of TheInsoleStore, Vincent! We truly appreciate your kind feedback and are thrilled to hear that you had such a positive experience with our website. We understand that our extensive range of items can be overwhelming at times when searching for a specific product. If you ever need assistance in the future, please don't hesitate to reach out to our Customer Service Team at Help@theinsolestore.com as our Product Specialists are more than happy to help narrow down what best fits your needs. Once again, thank you for your support and for taking the time to share your feedback. We look forward to serving you again in the future!
Posted 8 months ago
Easy site to buy all the best insoles
Helpful Report
Posted 8 months ago
Thank you so much, Joe, for your fantastic 5-star rating of TheInsoleStore! We greatly appreciate your kind feedback and are thrilled to hear that you found our site easy to navigate and purchase all the best insoles. Our ultimate goal is to provide a seamless shopping experience, and we're delighted to know that we were able to meet your expectations. If there's anything else we can assist you with, please don't hesitate to reach out. Thank you again for choosing TheInsoleStore, and we look forward to serving you in the future!
Posted 8 months ago
I am very pleased that you had some insoles that should make my pain in my feet, legs and back stop.
Helpful Report
Posted 8 months ago
Thank you so much, Heather, for awarding TheInsoleStore with a stellar 5-star rating! We truly appreciate your support and are thrilled to hear that you had a positive experience with us. We are incredibly glad to have been able to provide you with the insoles that can potentially alleviate the pain you've been experiencing in your feet, legs, and back. Your satisfaction and comfort are our utmost priorities, and we're grateful for the opportunity to assist you in finding a suitable solution. Once again, thank you for choosing TheInsoleStore, and if there's anything else we can do for you, please don't hesitate to reach out!
Posted 8 months ago
Theinsolestore.coom my experience is that theinsolestore is simply the best. I highly endorse theinsolestore
TheInsoleStore 5 star review on 13th August 2024
Helpful Report
Posted 8 months ago
Thank you so much for your glowing 5-star review of TheInsoleStore, Robert! We truly appreciate your support and loyalty as one of our valued customers. Your satisfaction is our top priority, so we are thrilled to hear that you consider TheInsoleStore to be the best! We work hard to provide exceptional products and service, and your endorsement means the world to us Thank you once again for your kind words and ongoing support. We look forward to serving you in the future and helping you find the perfect insoles for your needs!
Posted 8 months ago
The website is easy to navigate
Helpful Report
Posted 8 months ago
Thank you so much for your fantastic 5-star rating of TheInsoleStore, Jean! We truly appreciate your support and are thrilled to hear that you had such a positive experience with us. We also appreciate your feedback about our website being easy to navigate. We strive to make the online shopping experience as seamless as possible for our valued customers like yourself. Once again, thank you for choosing TheInsoleStore. We look forward to serving you again in the future!
Posted 8 months ago
Great shopping expierence again. I am still awaiting the arrival of insolse.
Helpful Report
Posted 8 months ago
Thank you so much for taking the time to rate TheInsoleStore with 5 stars, Dave! We truly appreciate your feedback and are delighted to hear that you had a great shopping experience once again. We hope you love your order when it arrives to you. Thank you again for choosing TheInsoleStore. We look forward to providing you with exceptional service in the future!
Posted 8 months ago
TheInsoleStore is rated 4.6 based on 6,149 reviews