Name: TheInsoleStore
Address: 8511 Davis Lake Parkway, Suite C6 #117, Charlotte, North Carolina
Rating: 4.63

“I received the hard-to-find PowerStep dress inserts as described and for a great price. Quick delivery. Happy customer!”

Helpful Report

Posted 9 months ago

Thank you so much, Heather, for your incredible 5-star rating of TheInsoleStore! We truly appreciate your feedback and are thrilled to hear that you had a positive experience with us. We're glad that we were able to provide you with the hard-to-find PowerStep dress inserts just as described and at a great price. Our team is committed to ensuring quick delivery and we are delighted to know that you are a happy customer. Thank you again for choosing TheInsoleStore, and we look forward to serving you again in the future!

Posted 9 months ago

“Very professional outstanding service”

Helpful Report

Posted 9 months ago

Thank you so much for awarding us a perfect 5-star rating! We are thrilled to hear that you had a positive experience with TheInsoleStore. Your kind words, "Very professional outstanding service," mean the world to us and serve as a testament to our commitment to excellence. We truly appreciate your loyalty as a customer and are grateful for the trust you have placed in us. We will continue to provide you with top-notch service and strive to meet all your insole needs. Once again, thank you for your amazing rating and for choosing TheInsoleStore!

Posted 9 months ago

“it was quick and easy.”

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Posted 9 months ago

Thank you so much for your 5-star rating of TheInsoleStore, Deanna! We appreciate your kind words and are thrilled to hear that your experience with us was quick and easy. It really means a lot to us. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We appreciate your business!

Posted 9 months ago

“I got insole from he before very satisfied”

Helpful Report

Posted 9 months ago

Thank you so much for taking the time to give us a 5-star rating, Gary! We truly appreciate your support and are thrilled to hear that you are satisfied with your recent purchase from TheInsoleStore. Your continued support means the world to us, and we couldn't be happier knowing that we have met your expectations once again. We look forward to serving you in the future and providing you with the same level of satisfaction. If there's anything else we can assist you with, please do not hesitate to reach out. Thank you again for being an amazing customer!

Posted 9 months ago

“Always order my insoles from you folks for my athletic shoes. They definitely help to extend the time I spend working out in my very expensive New Balances. Typically I do aerobic dance twice daily and when I begin using new shoes will insert a new pair of insoles. I then return the original insoles to the top of the insoles I have ordered. Sometimes I will even replace my special insoles into the same pair of shoes and they wear much like new.”

Helpful Report

Posted 9 months ago

Thank you so much for your fantastic 5-star rating of TheInsoleStore, Ruth! We truly appreciate your support and loyalty as a valued customer. We are thrilled to hear that our insoles have been instrumental in extending the time you spend working out in your beloved New Balances. Your commitment to aerobic dance and your habit of inserting our insoles in your new shoes is commendable. It's great to know that our insoles have been lasting for you as well. We take pride in the quality of our products, and it brings us joy to hear that they have been serving you well. Once again, thank you for your kind words and for always choosing TheInsoleStore. We truly appreciate your continued patronage and look forward to serving you in the future!

Posted 9 months ago

“I love my new Olakai flip flops! Best pair I've ever owned they're extremely comfortable!”

Helpful Report

Posted 9 months ago

Thank you so much for giving TheInsoleStore a five-star rating, Peter! We greatly appreciate your feedback and are thrilled to hear that you are loving your new Olakai flip flops. It brings us immense joy to know that they are the best pair you have ever owned and that they provide you with exceptional comfort. Once again, thank you for your kind words and for choosing TheInsoleStore. We look forward to serving you again in the future!

Posted 9 months ago

“It arrived earlier than expected and is very helpful for my FHL tendon tear.”

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Posted 9 months ago

Thank you so much for leaving us a 5-star rating, Sharon! We truly appreciate your support and are thrilled to hear that our product has been helping with your FHL tendon tear. It means a lot to us that you found our delivery to be prompt and that the insole has proven to be beneficial for you. We strive to provide excellent customer service and top-notch products, so it's incredibly rewarding to receive such positive feedback. Once again, thank you for choosing TheInsoleStore. We look forward to hopefully serving you again in the future!

Posted 9 months ago

“Seven emails in two days, all concerned with my satisfaction. Thank you.”

Helpful Report

Posted 9 months ago

Thank you so much for your incredible 5-star rating of TheInsoleStore, Douglas! We truly appreciate your support and are thrilled to hear that you had a positive experience with us. Your kind words about our customer service have truly made our day! We strive to go above and beyond in ensuring our customers' satisfaction, and it means a lot to us that you noticed our efforts. Once again, thank you for taking the time to share your feedback and for choosing TheInsoleStore. We look forward to serving you again in the future!

Posted 9 months ago

“Easy to shop website”

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Posted 10 months ago

Thank you so much for your incredible 5-star rating of TheInsoleStore! We truly appreciate your kind words and support. We're delighted to hear that you found our website easy to shop on. We strive to provide a hassle-free and intuitive browsing experience for all our valued customers. Your satisfaction is our utmost priority, and we're thrilled that we met your expectations. Once again, thank you for choosing TheInsoleStore. We look forward to serving you again in the future and providing you with the same outstanding service you deserve.

Posted 10 months ago

“They have the best selection & variety of foot and ankle products anywhere. I've been using them for about 10 years and they're the ONLY one I use. Phil J”

Helpful Report

Posted 10 months ago

Thank you so much for your amazing 5-star rating of TheInsoleStore, Phil! We truly appreciate your support and are thrilled to hear about your positive experience with our products. We take great pride in offering the best selection and variety of foot and ankle products, and we are delighted to know that you have been relying on us for the past 10 years. Your loyalty means a lot to us, and we are honored to be the only store you trust for all your needs. Thank you again for choosing TheInsoleStore. We look forward to continuing to serve you with excellence for many more years to come!

Posted 10 months ago

“Easy, great selection and fast check out.”

Helpful Report

Posted 10 months ago

Thank you so much for your fantastic 5-star rating of TheInsoleStore, Kenneth! We're thrilled to hear that you had an easy and enjoyable experience shopping with us. We strive to provide a great selection of insoles and a hassle-free checkout process. Your feedback truly means a lot to us. Once again, we appreciate your support and look forward to serving you again in the future!

Posted 10 months ago

“Jeruzzha was very helpful & kind. I think you should give her a raise!”

Helpful Report

Posted 10 months ago

Thank you so much for your 5-star review of TheInsoleStore, Jay! We are thrilled to hear that you had such a positive experience with us. We greatly appreciate your feedback and are delighted to know that Jeruzzha was very helpful and kind during your interaction. Your kind words and recognition mean a lot to us. We will definitely pass along your message to Jeruzzha and let her know about your appreciation. Once again, thank you for your support and for taking the time to leave us such a wonderful review. We look forward to serving you again in the future!

Posted 10 months ago

“My shopping experience at The Insole Store was quick and easy! I found The Insole Store on-line years ago and I've been a customer ever since!”

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Posted 10 months ago

Thank you so much for your fantastic 5-star rating of TheInsoleStore, Scott! We greatly appreciate your kind words and continuous support as a loyal customer. We are thrilled to hear that our online store has consistently provided you with a convenient and enjoyable shopping experience. Customer satisfaction is our top priority, and we are glad to have met your expectations time and time again. Thank you again for your loyalty and for taking the time to share your positive feedback. We look forward to serving you again soon!

Posted 10 months ago

“I wish there was a sticking mechanism for sandals.”

Helpful Report

Posted 10 months ago

Thank you so much for your amazing 5-star rating, Joyce! We are thrilled to hear that you are satisfied with your experience at TheInsoleStore. Your support means the world to us. Additionally, we understand your desire for a sticking mechanism for sandals. We do sell an adhesive called Shoe Goo that may be a good fit for your needs, and you can also try double sided tape or any other adhesive to stick your heel lifts to your sandals. Once again, thank you for choosing TheInsoleStore. We look forward to hopefully serving you again soon!

Posted 10 months ago

“excellent experience.”

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Posted 10 months ago

Thank you so much for your amazing 5-star rating of TheInsoleStore! We truly appreciate your support and kind words about our products and service. It brings us immense joy knowing that you had an excellent experience shopping with us. We also want to express our gratitude for your loyalty as a customer. Your continued support means a lot to us, and we are committed to providing you with the best insoles and exceptional service every time. Once again, thank you for choosing TheInsoleStore. We look forward to serving you again soon!

Posted 10 months ago

“Easy to use website. Detailed descriptions. Easy to use and fast.”

Helpful Report

Posted 10 months ago

Thank you for taking the time to share your wonderful 5-star rating of TheInsoleStore, William! We greatly appreciate your support and are thrilled to hear that you found our website easy to use and the descriptions detailed. It is our goal to provide a seamless and efficient shopping experience for all our valued customers. Thank you once again for choosing TheInsoleStore, and we look forward to serving you in the future!

Posted 10 months ago

“Easy to browse and easy to shop”

Helpful Report

Posted 10 months ago

Thank you so much for your amazing 5-star rating of TheInsoleStore, Brian! We truly appreciate your support and it means a lot to us. We are thrilled to hear that you found our website easy to browse and shop. We strive to provide a seamless and user-friendly experience for our customers, and your feedback confirms that we are on the right track. Thank you once again for your kind words and for choosing TheInsoleStore. We look forward to serving you again in the future!

Posted 10 months ago

“Product was not what I was looking for.Called them and return was addressed promptly.Would highly receommend.”

Helpful Report

Posted 10 months ago

Thank you, Gabriel, for giving TheInsoleStore a 5-star rating! We really appreciate your positive feedback and recommendation. We're sorry that the product didn't meet your expectations initially, but we're glad to hear that our customer service team promptly addressed your return request. If there's anything else we can assist you with in the future, please don't hesitate to reach out. Thank you for choosing TheInsoleStore!

Posted 10 months ago

“Your website functions well. It was easy to locate & purchase what I needed.”

Helpful Report

Posted 10 months ago

Thank you, Clyde, for your outstanding 5-star rating of TheInsoleStore! We truly appreciate your support and are thrilled to hear that you had a wonderful experience with us. We are delighted to hear that our website functions well and made it effortless for you to locate and purchase the items you needed. Our team is constantly working on providing a seamless and user-friendly online shopping experience. Thank you once again for choosing TheInsoleStore. We look forward to serving you in the future!

Posted 10 months ago

“Great sale on the insoles I needed! They are being discontinued, and when I emailed customer service, they actually provided the website for the manufacturer where I could still order them.”

Helpful Report

Posted 10 months ago

Thank you so much for giving TheInsoleStore a glowing 5-star rating! We truly appreciate your feedback and are thrilled to hear that you had a positive experience with us. We're delighted to know that you found the insoles you needed at a great price during our sale. It's fantastic that our customer service team was able to assist you by providing the website for the manufacturer, even though the insoles you were looking for are being discontinued. We always strive to go above and beyond to ensure our customers' satisfaction. Once again, thank you for your kind words and for choosing TheInsoleStore. If you have any further questions or need assistance in the future, please don't hesitate to reach out to us. We're here to help!

Posted 10 months ago

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

TheInsoleStore Reviews