Name: TheInsoleStore
Address: 8511 Davis Lake Parkway, Suite C6 #117, Charlotte, North Carolina
Rating: 4.63

“Great sale on the insoles I needed! They are being discontinued, and when I emailed customer service, they actually provided the website for the manufacturer where I could still order them.”

Helpful Report

Posted 10 months ago

Thank you so much for giving TheInsoleStore a glowing 5-star rating! We truly appreciate your feedback and are thrilled to hear that you had a positive experience with us. We're delighted to know that you found the insoles you needed at a great price during our sale. It's fantastic that our customer service team was able to assist you by providing the website for the manufacturer, even though the insoles you were looking for are being discontinued. We always strive to go above and beyond to ensure our customers' satisfaction. Once again, thank you for your kind words and for choosing TheInsoleStore. If you have any further questions or need assistance in the future, please don't hesitate to reach out to us. We're here to help!

Posted 10 months ago

“fast and accurate filling of my order”

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Posted 10 months ago

Thank you so much, Peggy, for your amazing 5-star rating of TheInsoleStore! We truly appreciate your kind words and continuous support as a loyal customer. We're thrilled to hear that you had a positive experience with us, especially regarding the fast and accurate filling of your order. It's customers like you that make our job a true joy. We look forward to serving you in the future!

Posted 10 months ago

“You had what I wanted. I bought it. That’s what I consider a great shopping experience.”

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Posted 10 months ago

Thank you so much for your fantastic 5-star rating of TheInsoleStore, Mary! We truly appreciate your feedback and are thrilled to know that you had an amazing shopping experience with us. We are delighted to hear that we were able to offer exactly what you were looking for. Our team works tirelessly to provide a wide selection of high-quality insoles to meet our customers' needs, and it brings us immense joy to know that we succeeded in doing so for you. We value your support and hope to serve you again in the future!

Posted 10 months ago

“my experience was fine. this is wasting my time.”

Helpful Report

Posted 10 months ago

Thank you so much for your fantastic 5-star rating of TheInsoleStore! We truly appreciate your support and encouraging feedback. It means a lot to us. We are glad to hear that your experience with us was satisfactory. Once again, thank you for choosing TheInsoleStore and for taking the time to share your positive experience. We are grateful for your trust in our products and services!

Posted 10 months ago

“All went well..”

Helpful Report

Posted 10 months ago

Thank you so much for your wonderful 5-star rating of TheInsoleStore! We greatly appreciate your support and are thrilled to hear that your experience with us was exceptional. We are so pleased to hear that all went well from start to finish, and we are delighted to have been able to meet your expectations. Your satisfaction is our top priority, and we are committed to providing high-quality products and excellent customer service. Once again, thank you for choosing TheInsoleStore. We truly value your feedback and look forward to serving you in the future!

Posted 10 months ago

“Honestly l clicked on your website accidentally. I had in the past ordered from the OOFOS website twice, this third time was going to my other son, and you happen to be the winner, me not paying attention. This review is way to soon, going by the questions”

Helpful Report

Posted 10 months ago

Thank you so much for your glowing 5-star rating of TheInsoleStore, Harold! We truly appreciate your support and are thrilled that you had such a positive experience with us. Honestly, we feel incredibly lucky that you stumbled upon our website accidentally. It's always a joy to win over new customers, especially when they have already had positive experiences with other brands like OOFOS. This review is simply asking you to rate your shopping experience on TheInsoleStore.com. We will send you a separate email asking to rate your product after it has been received. Once again, thank you for taking the time to share your feedback. We appreciate your business!

Posted 10 months ago

“I had exceptional service, good quality boots, shoes and sandals. Thanks.”

Helpful Report

Posted 10 months ago

Thank you so much for taking the time to rate TheInsoleStore with 5 stars! We truly appreciate your positive feedback and we are thrilled to hear that you had exceptional service and enjoyed our good quality boots, shoes, and sandals. Your kind words mean a lot to us and motivate us to continue providing excellent products and customer service. Once again, thank you for your support and for choosing TheInsoleStore. We look forward to serving you again in the future!

Posted 10 months ago

“Easy to navigate”

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Posted 10 months ago

Thank you so much for your fantastic 5-star rating of TheInsoleStore! We sincerely appreciate your support and are thrilled to hear that you had a positive experience with us. We strive to provide our customers with a seamless online shopping experience, and we're thrilled to hear that you found our website easy to navigate. We believe that finding the perfect insoles for your needs should be hassle-free. Once again, thank you for your kind words and for choosing TheInsoleStore!

Posted 10 months ago

“Their customer service is great! The inserts are also incredible quality!”

Helpful Report

Posted 10 months ago

Thank you so much for taking the time to leave us a wonderful 5-star review! We greatly appreciate your feedback and are thrilled to hear that you had a positive experience with TheInsoleStore. We take great pride in providing excellent customer service, and we're glad to know that you found it to be great. Additionally, we are delighted that you are satisfied with the incredible quality of our inserts. Once again, thank you for choosing TheInsoleStore and for your kind words. We look forward to serving you again in the future!

Posted 10 months ago

“All good. Three days to arrive; no probs. PowerStep Pinnacle High insoles”

Helpful Report

Posted 10 months ago

Thank you so much for your fantastic 5-star rating of TheInsoleStore, Michael! We greatly appreciate your support and kind words. We are glad to hear that you had a positive experience with us, and that the PowerStep Pinnacle High insoles arrived within just three days without any issues. It's wonderful to know that everything went smoothly for you. Once again, we sincerely appreciate your feedback, and we hope to serve you again in the future!

Posted 10 months ago

“Great products and easy to use website!”

Helpful Report

Posted 11 months ago

Thank you so much for your amazing 5-star rating of TheInsoleStore, Mark! We truly appreciate your feedback and are delighted to know that you had a great experience shopping with us. It's wonderful to hear that you found our products to be of great quality and our website easy to navigate. We constantly strive to offer the best products and user-friendly experience to our valued customers like yourself. Thank you for your loyalty and continued support. We are thrilled to have you as a loyal customer, and we look forward to serving you in the future.

Posted 10 months ago

“I find the insoles I need. I purchase the insoles I found. I receive the insoles I purchased in the time specified. I have no complaints!! But I can say, "Thank you!"”

Helpful Report

Posted 11 months ago

Thank you so much for leaving us a phenomenal 5-star rating for TheInsoleStore, William! We truly appreciate your support and are thrilled to hear that you have had such a positive experience with us. We couldn't be happier that you find the exact insoles you need, and we're delighted to have been able to provide them to you. It's fantastic that they arrived within the specified time and that you had no complaints whatsoever – that's what we strive for! Your continued loyalty as a customer means the world to us, and we look forward to serving you again in the future. Once again, thank you for your glowing review and for choosing TheInsoleStore.

Posted 10 months ago

“Great website. Quick Shipping!!”

Helpful Report

Posted 11 months ago

Thank you so much for your fantastic 5-star rating of TheInsoleStore, Robert! We greatly appreciate your support, and we're thrilled to hear that you had a positive experience with us. We pride ourselves in offering a great website experience and ensuring quick shipping to our valued customers like yourself. Thank you again for choosing TheInsoleStore, and we look forward to serving you in the future!

Posted 11 months ago

“The Insole Store was the only store that had size 43 for the insoles I needed. The Birkenstock Sport inserts fixed my plantar fasciitis. I have been using them for years and needed another pair. The delivery was quick and the price was fair.”

Helpful Report

Posted 11 months ago

Thank you so much for your fantastic 5-star rating of TheInsoleStore, James! We greatly appreciate your support and are thrilled to hear that our store had the perfect size 43 insoles you needed. It's wonderful to know that the Birkenstock Sport inserts have effectively helped alleviate your plantar fasciitis for years. We understand the importance of a speedy delivery and fair prices, and we're delighted to have met your expectations. Thank you for being a loyal customer, and we look forward to serving you again in the future.

Posted 11 months ago

“Easy to use website. Have bought in the past for insoles since I have a high instep.”

Helpful Report

Posted 11 months ago

Thank you so much for giving us a 5-star rating on TheInsoleStore, Janet. We truly appreciate your support and are glad to hear that you had a positive experience shopping with us. We also want to thank you for your kind words about our easy-to-use website. We strive to make the shopping process as seamless as possible for our customers. It's great to know that you have been a repeat customer, trusting us for your insole needs, especially considering your high instep. Once again, thank you for your amazing review. We look forward to serving you in the future and providing you with the best quality insoles.

Posted 11 months ago

“This site is awesome! Extremely informative product information. Very responsive. I am a long time customer who is always impressed by The Insole Store website.”

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Posted 11 months ago

Thank you so much for your fantastic 5-star rating of TheInsoleStore, Hope! We are thrilled to hear that you find our website awesome and extremely informative. It's customers like you who make all our hard work worthwhile. Your kind words about our product information and responsiveness are truly appreciated. We strive to provide all the necessary details and support to ensure our customers make the best choices for their needs. We are thrilled to have you as a long-time customer and are grateful for your loyalty. Your continuous support means the world to us! Thank you once again for your glowing review and for choosing TheInsoleStore. We look forward to serving you for many more years to come!

Posted 11 months ago

“Was fast and easy”

Helpful Report

Posted 11 months ago

Thank you so much for your outstanding 5-star rating of TheInsoleStore! We truly appreciate your support and loyalty as a customer. We're delighted to hear that your shopping experience with us was fast and easy. It's our top priority to ensure a seamless and efficient transaction for all our valued customers, and we're glad we could meet your expectations. Once again, thank you for your kind words and for choosing TheInsoleStore as your go-to destination for all your insole needs. We look forward to continuing to serve you in the future!

Posted 11 months ago

“nice selection of products”

Helpful Report

Posted 11 months ago

Thank you so much for taking the time to leave us a 5-star rating, Richard! We truly appreciate your support and are thrilled to hear that you had a great experience with TheInsoleStore. It's wonderful to know that our efforts in providing a nice selection of products have made a positive impact on your shopping experience. Once again, thank you for your kind words and for choosing TheInsoleStore. We look forward to serving you again in the future.

Posted 11 months ago

“Did not receive this order yet but previous orders were GREAT and would not hesitate to order again.”

Helpful Report

Posted 11 months ago

Thank you so much for your fantastic 5-star rating of TheInsoleStore, Ronald! We truly appreciate your kind words and support. We're thrilled to hear that your previous orders have been great and that you would not hesitate to order from us again. Your loyalty as a customer means the world to us, and we are committed to consistently providing you with excellent products and top-notch service. We apologize for the delay in receiving your current order, but rest assured that we are doing everything we can to ensure its swift delivery to you. If you have any concerns or need assistance, please don't hesitate to reach out to our customer support team. Once again, thank you for being a loyal customer. We look forward to serving you again in the future!

Posted 11 months ago

“Easy peasey”

Helpful Report

Posted 11 months ago

Thank you so much for your amazing 5-star rating of TheInsoleStore, Colleen!! We greatly appreciate your kind words and positive feedback. It's wonderful to hear that our products have been able to provide you with the support and comfort you need. Once again, thank you for choosing TheInsoleStore as your go-to store for all your insole needs. We look forward to serving you again soon!

Posted 11 months ago

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

TheInsoleStore Reviews