Name: TheInsoleStore
Address: 8511 Davis Lake Parkway, Suite C6 #117, Charlotte, North Carolina
Rating: 4.63

“I knew what I needed; very easy to shop”

Helpful Report

Posted 1 year ago

Thank you so much for your outstanding 5-star rating of TheInsoleStore! We appreciate your kind words and are delighted to know that our service has met your expectations. We are thrilled to hear that our website made it easy for you to find the perfect insoles. Your satisfaction is our top priority, and we are dedicated to providing a seamless and user-friendly shopping experience. Thank you also for being a loyal customer of TheInsoleStore. Your continued support means the world to us, and we look forward to serving you again in the future.

Posted 1 year ago

“LOVE THESE!! I can work my 12 hour shifts with no tired and achy legs and feet.”

Helpful Report

Posted 1 year ago

Thank you so much for your fantastic 5-star rating of TheInsoleStore! We're thrilled to hear that you love our products, particularly how our insoles have helped you during your demanding 12-hour shifts. It's wonderful to know that you can now work comfortably without experiencing tired and achy legs and feet. Once again, thank you for being a valued customer and for taking the time to share your positive experience with us. We look forward to serving you again soon!

Posted 1 year ago

“very good website. Products are easy to find and there is enough information to make a proper choice. Ordering is simple and quick.”

Helpful Report

Posted 1 year ago

Thank you so much for taking the time to leave us a fantastic 5-star rating for TheInsoleStore, John. We're delighted to hear that you find our website very good, with easy-to-find products and sufficient information to assist you in making the right choice. Additionally, we're happy that you found the ordering process simple and quick. We strive to ensure that our customers can effortlessly navigate through the purchase journey. Thank you again for your loyalty and support of TheInsoleStore, we look forward to serving you again in the future!

Posted 1 year ago

“All good, excellent product.”

Helpful Report

Posted 1 year ago

Thank you so much for your outstanding 5-star rating of TheInsoleStore, Robert! We are thrilled to hear that you had an excellent experience with our products. "All good, excellent product" sums it up perfectly! We appreciate your continued loyalty to our store, and we value customers like you who recognize the quality and effectiveness of our insoles. Your support means the world to us, and we look forward to serving you again in the future! Thank you once again for your kind review and for being a loyal customer of TheInsoleStore.

Posted 1 year ago

“I wear my comfort insoles inside my Hey Dudes,I have plantar fascitis,and had a stress fx in my foot.My feet are very happy with these insoles”

Helpful Report

Posted 1 year ago

Thank you so much for your glowing 5-star rating of TheInsoleStore, Nancy! We truly appreciate your support and are thrilled to hear that you are satisfied with your purchase. It's wonderful to know that our insoles have been able to provide the comfort and support you need for those conditions. We would like to express our gratitude for choosing TheInsoleStore and for taking the time to share your positive experience. If there's anything else we can assist you with, please don't hesitate to reach out. Thank you once again, and we look forward to serving you in the future!

Posted 1 year ago

“Very easy to use. Great descriptions of the products. Like the free shipping.”

Helpful Report

Posted 1 year ago

Thank you so much for your fantastic 5-star rating of TheInsoleStore, Duane! We truly appreciate your feedback and support. We're thrilled to hear that you found our website very easy to use. Our team works hard to ensure a seamless shopping experience for our customers. We're also glad that our product descriptions were helpful in your decision-making process. Furthermore, we're delighted that you appreciate our free shipping offer. We believe in providing added value and convenience to our customers, and free shipping is one of the ways we achieve that. Thank you once again for taking the time to share your positive experience with us. We hope to serve you again soon at TheInsoleStore!

Posted 1 year ago

“The web site is easy to navigate and I was able to find what I was looking for.”

Helpful Report

Posted 1 year ago

Thank you so much for taking the time to rate us with 5 stars! We are thrilled to hear that you had such a positive experience with TheInsoleStore. We appreciate your feedback and are delighted to know that our website's navigation was easy for you. We strive to make it convenient for our customers to find exactly what they are looking for. Once again, thank you for choosing TheInsoleStore. We look forward to serving you in the future!

Posted 1 year ago

“I have ordered from The Insole Store and found that the products were a better fit for me than the other brands I had been using. the web site was easy to use. I just ordered less than 24 hours ago so I am waiting for my order, but I am sure I will be satisfied with the products.”

Helpful Report

Posted 1 year ago

Thank you so much for your excellent 5-star rating of TheInsoleStore! We truly appreciate your feedback and are thrilled to hear that our products have been a better fit for you compared to other brands you've tried. We take great pride in offering high-quality and comfortable insoles that cater to our customer's needs. We're also glad you found our website easy to use. We strive to provide a seamless shopping experience for our valued customers like you. We hope you enjoy your order once you receive it, and that your products are a good fit for your needs! Once again, thank you for choosing TheInsoleStore. We appreciate your support and hope to serve you again in the future.

Posted 1 year ago

“Found what I needed and very good prices.”

Helpful Report

Posted 1 year ago

Thank you so much for giving TheInsoleStore a 5-star rating, Mark! We truly appreciate your feedback and are thrilled to hear that you found what you needed at very good prices. Our team works hard to provide our customers with a wide range of high-quality products at competitive prices. If there's ever anything else we can assist you with, please don't hesitate to reach out. We look forward to serving you again in the future!

Posted 1 year ago

“Great products and reasonably priced. Easy to navigate the website and ordering. Delivery is tracked for updates and was timely.”

Helpful Report

Posted 1 year ago

Thank you so much for your outstanding 5-star rating of TheInsoleStore, Jolene! We truly appreciate your kind words and ongoing support. We're delighted that our products and prices have met your expectations. It's great to hear that you found our website intuitive to navigate and the ordering process easy. Our team works hard to ensure timely and tracked delivery updates, so we're thrilled to know that you were satisfied with the delivery experience. Once again, thank you for your wonderful review and for choosing TheInsoleStore!

Posted 1 year ago

“It was easy”

Helpful Report

Posted 1 year ago

Thank you so much for taking the time to give TheInsoleStore a fantastic 5-star rating! We are so happy to hear that it was easy to navigate through our website and find the perfect insoles for your needs. We always strive to provide a seamless shopping experience for our valued customers, and your feedback reassures us that we are on the right track. We appreciate your support and look forward to serving you again in the future!

Posted 1 year ago

“did my own comparison and this what i decided.”

Helpful Report

Posted 1 year ago

Thank you so much for taking the time to rate TheInsoleStore with 5 stars, Danny! It's wonderful to know that you did your own comparison and decided that TheInsoleStore was the best choice for you. We strive to provide top-notch products and exceptional customer service, so it's fantastic to see that we met your expectations. Once again, thank you for choosing TheInsoleStore. We look forward to serving you again in the future!

Posted 1 year ago

“The purchasing process was very easy and quick.”

Helpful Report

Posted 1 year ago

Thank you so much for your fantastic 5-star rating of TheInsoleStore, Donna! We greatly appreciate your support and are thrilled to hear that you had such a positive experience with us. We also want to thank you for mentioning that "The purchasing process was very easy and quick." We strive to make our website user-friendly and hassle-free, so it's wonderful to hear that you found it to be just that. We appreciate your business and hope to serve you again in the future!

Posted 1 year ago

“Great customer service and prices”

Helpful Report

Posted 1 year ago

Thank you so much for giving TheInsoleStore a fantastic 5-star rating, Sue! We are thrilled to hear that you had a great experience with our customer service and found our prices to be reasonable. Providing exceptional customer service and offering competitive prices have always been our top priorities. It is truly our pleasure to assist you in finding the perfect insoles for your needs. We are grateful for your loyalty as a customer and look forward to serving you in the future!

Posted 1 year ago

“Easy to navigate the website.”

Helpful Report

Posted 1 year ago

Thank you so much for your amazing 5-star rating of TheInsoleStore, David! We're glad to hear that you found our website easy to navigate. We strive to ensure that our customers can find everything they need quickly and efficiently, so it's fantastic to know that you found the process smooth and hassle-free. Once again, thank you for your kind words and for choosing TheInsoleStore. We look forward to serving you again in the future!

Posted 1 year ago

“Placing the order was easy and it arrived quickly.”

Helpful Report

Posted 1 year ago

Thank you so much for your amazing 5-star rating of TheInsoleStore! We truly appreciate your support and are thrilled to hear that you had a fantastic experience with us. We strive to provide a seamless and efficient shopping experience for our valued customers like you, and we are delighted that we were able to meet your expectations. Again, thank you for taking the time to leave such a positive review. We look forward to serving you in the future and providing you with exceptional products and service!

Posted 1 year ago

“Always been pleased with your product”

Helpful Report

Posted 1 year ago

Thank you so much for taking the time to provide us with a 5-star rating for TheInsoleStore. We truly appreciate your support and loyalty as our customer. Your kind words resonate with our team, and we are delighted to hear that you have always been pleased with our products. We take pride in delivering high-quality insoles that meet your needs and provide exceptional comfort. Thank you again for your continued trust in TheInsoleStore. We look forward to serving you in the future!

Posted 1 year ago

“I purchased a lot of products from InsoLe You keep sending me steps after every purchase Are these accumulative? Are these Redeemable I also had some that have torn. Are these returnable?”

Helpful Report

Posted 1 year ago

Thank you for taking the time to rate TheInsoleStore five stars, Jacques! Yes, our rewards steps are cumulative and redeemable. You can sign up for a rewards account by clicking on the blue "Rewards" symbol on the bottom left of your screen on our website - this will prompt you to either create a TheInsoleStore.com account or to login to your existing account. Once your are logged in, if you click the blue Rewards button on the bottom left of your screen, you can view your current amount of Steps, Earn Points, or browse your Rewards. To redeem your rewards, select the available promotion you would like to use, this will give you a one time use coupon code that you can either copy or apply to cart during checkout. Every purchase earns you 5 Steps per $1 spent! Please be mindful that all Steps expire 6 months after being issued. We would be happy to look into your order to see if your item is eligible for return! Please feel free to reach out to our Customer Service Team at Help@theinsolestore.com for further assistance with a return/exchange. We appreciate your business!

Posted 1 year ago

“I have used these inserts and arch supports for the past 5 years. For someone who has severe arthritis in feet, these products have allowed me to keep active and walk longer distances. Highly recommend!”

Helpful Report

Posted 1 year ago

Thank you so much for your outstanding 5-star rating of TheInsoleStore, Alison! We truly appreciate your feedback and are thrilled to hear that our products have been able to make such a positive impact on your life. It warms our hearts to know that our inserts and arch supports have helped you stay active and walk longer distances, especially considering the challenges you face with severe arthritis in your feet. Your recommendation means the world to us, and we're grateful to have had the opportunity to be a part of your journey for the past 5 years. We genuinely appreciate your support and look forward to continuing to provide you with products that cater to your needs. Thank you once again for choosing TheInsoleStore!

Posted 1 year ago

“Very prompt very satisfied.”

Helpful Report

Posted 1 year ago

Thank you so much for taking the time to rate TheInsoleStore with 5 stars, Mary! We truly appreciate your feedback and are thrilled to hear that you had a very prompt and satisfying experience with us. Your satisfaction is our top priority, and we look forward to serving you again in the future.

Posted 1 year ago

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

TheInsoleStore Reviews