TheInsoleStore Reviews

Name: TheInsoleStore
Address: 8511 Davis Lake Parkway, Suite C6 #117, Charlotte, North Carolina
Rating: 4.63

4.6 Rating 6,150 Reviews

90 %

of reviewers recommend TheInsoleStore

4.6

Based on 6,150 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

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TheInsoleStore 5 star review on 20th March 2025

TheInsoleStore 5 star review on 13th August 2024

Robert K

TheInsoleStore 5 star review on 26th March 2024

Toni K

TheInsoleStore 5 star review on 6th October 2023

Diana C

TheInsoleStore 5 star review on 2nd May 2023

Steven S

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“After several disappointing purchases over the counter, and needing something for my specific needs, a quick Google search led me to. The Insole Store.”

Helpful Report

Posted 1 year ago

Thank you so much for your fantastic 5-star review of TheInsoleStore! We truly appreciate your support and are thrilled to hear that we were able to meet your specific needs.We understand how frustrating it can be to have disappointing experiences with over-the-counter purchases. That's why we strive to provide top-quality products that cater to your unique requirements. We're delighted that our quick Google search led you to us and that we were able to exceed your expectations. Thank you once again for choosing TheInsoleStore and for taking the time to leave such a kind review. We truly appreciate it!

Posted 1 year ago

“It was easy to find and order the item I wanted.”

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Posted 1 year ago

Thank you so much for giving us a 5 star rating on TheInsoleStore, peter! We truly appreciate your support and feedback. We are thrilled to hear that you found it easy to find and order the item you wanted. Thank you again for choosing TheInsoleStore. We look forward to serving you again in the future!

Posted 1 year ago

“Good experience , The pricing as increased since my last purchase”

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Posted 1 year ago

Thank you so much for your kind and generous 5-star rating of TheInsoleStore, Bob! Your support means a lot to us, and we are thrilled to know that you had a good experience with us. We truly appreciate your loyalty as a customer, and we're grateful for your continued trust in our products and services. Your feedback motivates us to keep delivering top-notch quality insoles and exceptional customer service. On a side note, we understand that the pricing has increased since your last purchase. While we constantly strive to provide the best value for money, we must also sell the products at a price set by the manufacturer. Rest assured, our insoles are retailing for the lowest possible price we are able to offer them at, for our customers. We are confident that our products still offer great value and will enhance your comfort and wellbeing. Once again, thank you for your incredible support and for being a loyal customer. We look forward to serving you again in the future!

Posted 1 year ago

“So far everything has been great. Good variety to choose from. Easy to order. Can't wait to try them out. Thank you.”

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Posted 1 year ago

Thank you so much for awarding TheInsoleStore with a 5-star rating, Sandra! We greatly appreciate your positive feedback. We are thrilled to hear that you have found our variety of products to be great and that ordering from us was easy. We hope that the insoles you have chosen will exceed your expectations and provide you with the comfort you are seeking. Thank you again for your support, and we look forward to serving you in the future.

Posted 1 year ago

“Easy to navigate through your website”

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Posted 1 year ago

Thank you so much, Dominic, for your fantastic 5-star rating of TheInsoleStore! We truly appreciate your support and loyalty. We are thrilled to hear that you found our website easy to navigate. It is our continuous effort to provide a user-friendly experience for our valued customers like you. Thank you again for being an amazing and loyal customer. We look forward to serving you in the future!

Posted 1 year ago

“Everything went smoothly.”

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Posted 1 year ago

Thank you so much, JARRHL, for your fantastic 5-star rating! We really appreciate your kind words and are thrilled to hear that your experience with TheInsoleStore went smoothly. Your satisfaction is our priority, and we're delighted that you had such a positive experience with us. If there's anything else we can assist you with, please don't hesitate to reach out. Thanks again for choosing TheInsoleStore!

Posted 1 year ago

“Shopping was easy if you can read. Pick product, pick size, add to cart, pay. Can t get much easier than that. Don’t have product yet so stay tuned…”

Helpful Report

Posted 1 year ago

Thank you so much, Diane, for taking the time to leave us a 5-star rating! We truly appreciate your support. Shopping at TheInsoleStore is indeed a breeze, especially if you can read! It's as simple as picking your desired product, selecting the perfect size, adding it to your cart, and making the payment. Can't get much easier than that, right? Stay tuned for the arrival of your product. We hope you'll love it just as much as your shopping experience!

Posted 1 year ago

“This was the best shopping experience that I have had in a long time.”

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Posted 1 year ago

Thank you so much for giving TheInsoleStore a 5-star rating, Susan! We truly appreciate your kind words and we're thrilled to hear that you had the best shopping experience in a long time with us. Customer satisfaction is our top priority and we're glad we could meet your expectations. Thank you again for choosing TheInsoleStore and we look forward to serving you in the future!

Posted 1 year ago

“Always try to buy direct, was so easy to shop and buy. As a 70 year old disabled vet, was looking to help with leg recover after work out, and instantly found what I had been looking for. After placing my order, and discussing this purchase with my wife, I realized that I had ordered the wrong size. A simple email and it was resolved before order was placed, NO PROBLEM! So looking forward to these sandals.”

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Posted 1 year ago

Thank you so much, Kevin, for your fantastic 5-star rating of TheInsoleStore! We truly appreciate your support. We're thrilled to hear that you found it incredibly easy to shop and make a purchase directly from us. We also want to express our gratitude for your service as a 70-year-old disabled veteran. It's an honor to provide you with the support you need for leg recovery after your workouts. We're glad that you quickly found the perfect item you were looking for and placed your order. We understand that mistakes happen, but we're thrilled to hear that our customer support team efficiently resolved the issue when you realized you had ordered the wrong size. Thank you for giving us the opportunity to rectify the situation before your order was placed. We're delighted that you are eagerly anticipating the arrival of your new sandals. We hope they provide the comfort and support you need for your recovery. Thank you again, and we look forward to serving you in the future!

Posted 1 year ago

“Sherylyn is wonderful. Empathetic and kind. A positive asset for your company. Quick and knowledgable with her response.”

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Posted 1 year ago

Thank you so much for your fantastic 5-star rating of TheInsoleStore, Jim! We greatly appreciate your support and are thrilled to hear about your positive experience. We would also like to take this opportunity to extend our gratitude for your kind words about Sherylyn. We are proud to have her as part of our team, and it's wonderful to hear that her empathy, kindness, quickness, and knowledge have made a positive impact on your experience with us. Once again, thank you for your review and for being a valued customer. We look forward to serving you again soon!

Posted 1 year ago

“Quick and easy”

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Posted 1 year ago

Thank you so much for taking the time to provide us with a phenomenal 5-star rating for TheInsoleStore! We truly appreciate your feedback and are thrilled to hear that your experience with us has been quick and easy. We strive to provide our customers with seamless service, and we're glad to know that we have succeeded in doing so. Once again, thank you for choosing TheInsoleStore. We look forward to serving you again in the future!

Posted 1 year ago

“Easy to find the products I want and need with a few clicks--and the ordering and payment process is straightforward and efficient.”

Helpful Report

Posted 1 year ago

Thank you so much for your fantastic 5-star rating of TheInsoleStore! We appreciate your kind words and are thrilled to hear that you found it easy to navigate our website and locate the products you wanted with just a few clicks. Our team works hard to ensure that the ordering and payment process is straightforward and efficient, so we're delighted to know that it has met your expectations. We sincerely appreciate your support and look forward to serving you again in the future!

Posted 1 year ago

“The Insole Sole Store always has a great variety of insoles and fair pricing. I buy two types - one for my running shoes and another for my everyday shoes and always find what I need at the Insole Store.”

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Posted 1 year ago

Thank you so much for taking the time to leave us a fantastic 5-star rating, Tom! We are delighted to hear that you find our store to have a great variety of insoles and fair pricing. It brings us joy to know that we have been able to provide you with the perfect insoles for both your running shoes and everyday shoes. We are committed to offering a wide range of options to cater to our customers' diverse needs. Once again, thank you for choosing TheInsoleStore as your go-to destination for all your insole needs. We look forward to serving you in the future!

Posted 1 year ago

“Easy to look up what type that fits your needs”

Helpful Report

Posted 1 year ago

Thank you so much for your outstanding 5-star rating of TheInsoleStore, Dan! We are delighted that you found it easy to look up the perfect insole that suits your needs. It is our commitment to provide our customers with a seamless and user-friendly shopping experience, and we are glad to know that we hit the mark for you. Thank you once again for your feedback, and we look forward to serving you again in the future!

Posted 1 year ago

“I like the product I bought.”

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Posted 1 year ago

Thank you so much for your fantastic 5-star rating of TheInsoleStore, Bonnie! It's wonderful to hear that you like the product you bought. Our team is dedicated to providing top-notch products that deliver the utmost comfort and quality. We are grateful to have you as a loyal customer, and we look forward to serving you again in the future!

Posted 1 year ago

“Easy to navigate and order the item”

Helpful Report

Posted 1 year ago

Thank you so much for taking the time to leave us a 5-star rating! We truly appreciate your support and are thrilled to hear that you found TheInsoleStore easy to navigate and order the item you needed. Customer satisfaction is our top priority, and we are glad that our website made your shopping experience smooth and enjoyable. Thank you again, and we hope to serve you again in the future!

Posted 1 year ago

“When will my order ship? I ordered almost 2 weeks ago Thank you for your quick response!”

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Posted 1 year ago

Thank you for your 5-star review of The Insole Store, Peter! You are more than welcome - we are so happy we could get your lost shipment issue resolved. We hope you enjoy your order once you receive it, and we thank you for your loyalty and support of The Insole Store!

Posted 1 year ago

“Not a great internet user .. but found your page easy enough to use without too much trouble!”

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Posted 1 year ago

Thank you so much for giving TheInsoleStore a 5-star rating, Grete! We are delighted to hear that you found our website easy to use, even if you are not a regular internet user. Making our platform user-friendly is something we constantly strive for, so it's wonderful to know that you had no trouble navigating through it. Thank you again, and we hope to serve you again in the future!

Posted 1 year ago

“Easy to navigate the site”

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Posted 1 year ago

Thank you so much for your fantastic 5-star rating of TheInsoleStore, Joanne! We're thrilled to hear that you found our website easy to navigate. We constantly strive to provide a smooth and seamless shopping experience for our valued customers like you. Once again, thank you for choosing TheInsoleStore and for taking the time to share your positive experience. We look forward to serving you again in the future!

Posted 1 year ago

“The products they sell really do help, been purchasing Power pro for a long time and really does help”

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Posted 1 year ago

Thank you so much, Chris, for taking the time to rate TheInsoleStore with five stars! We sincerely appreciate your support and are thrilled to hear that you are finding our products helpful. We strive to provide top-notch solutions, and it's fantastic to know that our PowerStep insoles have been serving you well over the years. We truly value your loyalty and look forward to serving you even better in the future. Thank you again for choosing TheInsoleStore!

Posted 1 year ago

TheInsoleStore is rated 4.6 based on 6,150 reviews