TheInsoleStore Reviews

Name: TheInsoleStore
Address: 8511 Davis Lake Parkway, Suite C6 #117, Charlotte, North Carolina
Rating: 4.63

4.6 Rating 6,152 Reviews

90 %

of reviewers recommend TheInsoleStore

4.6

Based on 6,152 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

TheInsoleStore 5 star review on 20th March 2025

TheInsoleStore 5 star review on 13th August 2024

Robert K

TheInsoleStore 5 star review on 26th March 2024

Toni K

TheInsoleStore 5 star review on 6th October 2023

Diana C

TheInsoleStore 5 star review on 2nd May 2023

Steven S

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy to navigate the site”

Helpful Report

Posted 1 year ago

Thank you so much for your fantastic 5-star rating of TheInsoleStore, Joanne! We're thrilled to hear that you found our website easy to navigate. We constantly strive to provide a smooth and seamless shopping experience for our valued customers like you. Once again, thank you for choosing TheInsoleStore and for taking the time to share your positive experience. We look forward to serving you again in the future!

Posted 1 year ago

“The products they sell really do help, been purchasing Power pro for a long time and really does help”

Helpful Report

Posted 1 year ago

Thank you so much, Chris, for taking the time to rate TheInsoleStore with five stars! We sincerely appreciate your support and are thrilled to hear that you are finding our products helpful. We strive to provide top-notch solutions, and it's fantastic to know that our PowerStep insoles have been serving you well over the years. We truly value your loyalty and look forward to serving you even better in the future. Thank you again for choosing TheInsoleStore!

Posted 1 year ago

“I've been buying insoles from this store for 20 years and will be happy for as long as you sell me what l want lo”

Helpful Report

Posted 1 year ago

Thank you so much for your five-star rating of TheInsoleStore, Donald! We greatly appreciate your support and loyalty over the years. It means a lot to us that you continue to choose us as your go-to store for insoles. Thank you once again for your kind words and for being such a loyal customer. We sincerely appreciate your continued trust in our products and services.

Posted 1 year ago

“Great place to buy from been using them for a while now never no issues and fast and reasonable shipping cost”

Helpful Report

Posted 1 year ago

Thank you so much for taking the time to leave us a glowing 5-star rating, William! We greatly appreciate your feedback and are thrilled to hear that you have had such a positive experience with TheInsoleStore. We are grateful for your trust in us and your continuous support. It is customers like you who make our job truly enjoyable. We appreciate your business and we look forward to serving you again soon!

Posted 1 year ago

“No problem....quick and easy”

Helpful Report

Posted 1 year ago

Thank you so much for taking the time to give us a 5-star rating on TheInsoleStore, Austin. We sincerely appreciate your positive feedback and are thrilled to hear that you found our service quick and easy. We are grateful for your loyalty and continued support. Thank you again for choosing TheInsoleStore, and we look forward to serving you again soon!

Posted 1 year ago

“Found exactly what I wanted”

Helpful Report

Posted 1 year ago

Thank you very much, Deb, for taking the time to give us a 5-star rating on TheInsoleStore. We truly appreciate your support and are delighted to hear that you found exactly what you wanted. Your feedback means a lot to us, and we hope to continue exceeding your expectations in the future. Thank you again for choosing TheInsoleStore!

Posted 1 year ago

“From orderto delivery was just a few days, with no hassles involved. The web site was easy to figure out, even for an old "duffer" like me..... Just quick and efficient service, what the customer is looking for these days, as opposed to the hight stress of every day life.”

Helpful Report

Posted 1 year ago

Thank you so much for your fantastic 5-star rating of TheInsoleStore, Duncan! We are so glad to hear that your order was promptly delivered within just a few days, hassle-free. We understand that life can be hectic, so providing quick and efficient service is something we strive for. Customer satisfaction is our top priority, and we're thrilled to have met your expectations. We appreciate your business and look forward to serving you again in the future!

Posted 1 year ago

“Your site was very easy to navigate and I really appreciated the way you describe your products. It was easy to pick one!”

Helpful Report

Posted 1 year ago

Thank you so much for your fantastic 5-star rating of TheInsoleStore, Sheila! We truly appreciate your support and are thrilled to hear that you had a great experience on our website. We strive to provide a seamless and informative shopping experience, so we're glad to know that you found it easy to find the perfect insole for your needs. We appreciate you choosing TheInsoleStore and hope to serve you again in the future!

Posted 1 year ago

“I reordered an insole on Friday March 1 and I received my order today March 4. I can't stress how it is so easy to order from The Insole Store. Never a problem and quick shipping. A great store.”

Helpful Report

Posted 1 year ago

Thank you so much for your fantastic 5-star rating and for your continued support as a loyal customer of TheInsoleStore, Yvonne! We sincerely appreciate your kind words and are delighted to hear that you found ordering from us to be a hassle-free experience. We are thrilled to know that your recent order was delivered promptly, making it incredibly convenient for you. Providing quick shipping is one of our priorities, and we're glad to see that we could meet your expectations. Thank you again for your glowing review and for being a loyal customer! We truly appreciate your support.

Posted 1 year ago

“Wanted replacement inserts for my running shoes. The manufacturer doesn’t sell them and directed me to this website. I inquired by chat and the person understood what I wanted and suggested exactly what I was hoping for.”

Helpful Report

Posted 1 year ago

Thank you so much for your fantastic 5-star rating of TheInsoleStore, Tracy! We are delighted to have been able to assist you in finding the perfect replacement inserts for your running shoes. Our team strives to understand our customers' needs and provide tailored recommendations, and we are glad we could meet your expectations. Thank you once again for choosing TheInsoleStore. We look forward to serving you again in the future!

Posted 1 year ago

“Easy to use website to find what I wished for.”

Helpful Report

Posted 1 year ago

Thank you so much for giving TheInsoleStore a 5-star rating, Diana! We are thrilled to hear that you found our website easy to use and that you were able to find exactly what you were looking for. We appreciate your business and hope to serve you again in the future!

Posted 1 year ago

“So easy to use the website. Clear, concise, simple. Straightforward ordering. Prompt shipping, too. Have used before, will use again.”

Helpful Report

Posted 1 year ago

Thank you so much for your fantastic 5-star rating of TheInsoleStore, Robert! We are delighted to hear that you find our website easy to use, clear, and concise. Making the ordering process straightforward for our customers is always a priority for us. We are also glad to know that our shipping was prompt and met your expectations. Thank you once again, and we are looking forward to serving you again soon!

Posted 1 year ago

“There is a wide variety of options and brands for several common conditions associated with the feet. The filters on the website allow the shopper to quickly find several brands and types of insoles for your specific foot or arch issue.”

Helpful Report

Posted 1 year ago

Thank you so much for giving TheInsoleStore a five-star rating, Robert! We're so glad to hear that you found our website user-friendly and that the filters helped you find the perfect insoles for your specific foot or arch issue. We appreciate your business and look forward to hopefully serving you again in the future!

Posted 1 year ago

“I haven’t received them yet but it was quick and I mean quick between the time I ordered to the time they shipped was awesome and already looking to ordering more. Looking forward to wearing them because I suffer from sore feet from standing all day long. Thanks guys”

Helpful Report

Posted 1 year ago

Thank you so much for your fantastic 5-star rating of TheInsoleStore, Billy! We truly appreciate your kind words and are thrilled to hear about your quick and efficient shopping experience with us. We understand the importance of timely delivery, and we are delighted to know that we met your expectations in this regard. We sincerely hope that the insoles arrive soon, and we hope they will provide the much-needed relief for your sore feet. Thank you once again for choosing TheInsoleStore!

Posted 1 year ago

“Great selection, good pricing, shipped fast.”

Helpful Report

Posted 1 year ago

Thank you so much for giving TheInsoleStore a 5-star rating, Jeff! We greatly appreciate your positive feedback and are thrilled to hear that you had a fantastic experience with us. We're so glad to know that you found our selection to be great and our pricing to be reasonable. We always strive to provide a wide range of high-quality products at competitive prices to meet our customers' needs. We are also pleased to hear that your order was delivered promptly! We appreciate your business and look forward to serving you again in the future!

Posted 1 year ago

“Excellent”

Helpful Report

Posted 1 year ago

Thank you so much for your outstanding 5-star rating of TheInsoleStore, Joan! We genuinely appreciate your kind words and feedback. We strive to maintain excellent customer satisfaction, and your support is truly valued. We look forward to hopefully serving you again in the future!

Posted 1 year ago

“I buy all of my insoles from The Insole Store. The Pedag 3/4 length have provided great relief for my metatarsal problem. I also purchased full length inserts that provide relief for plantar fasciitis. Hopefully they work as well.”

Helpful Report

Posted 1 year ago

Thank you so much for your incredible 5-star rating of TheInsoleStore, Glenn! We are thrilled to hear that you have found great relief for your metatarsal problem with our Pedag 3/4 length insoles. We understand how crucial it is to find the right solution for foot issues, and we're glad that our products have been able to help you. It's fantastic to hear that you have also purchased our full-length inserts for relief from plantar fasciitis. We hope these inserts work just as effectively and provide you with the same level of comfort and support. Once again, we thank you for being a loyal customer and for sharing your experience with our products. We look forward to serving you again in the future!

Posted 1 year ago

“Easy to shop here!”

Helpful Report

Posted 1 year ago

Thank you so much for your fantastic 5-star rating of TheInsoleStore, Ruth! We truly appreciate your support and are thrilled to hear that you had such a positive experience with us. "Easy to shop here!" sums up our goal perfectly, as we strive to create a seamless and hassle-free shopping experience for our customers. Thank you once again for your glowing review and for choosing TheInsoleStore, we look forward to serving you again soon!

Posted 1 year ago

“Only ordered “Shoe Goo” to stick the toe of my sneakers back in place. Easy to order from, good price and delivery”

Helpful Report

Posted 1 year ago

Thank you so much for your fantastic 5-star rating of TheInsoleStore! We greatly appreciate your feedback. It's delightful to hear that you found it easy to place your order for the "Shoe Goo" to repair your sneaker's toe. We are thrilled to know that you were impressed with our user-friendly ordering process, competitive pricing, and prompt delivery. Your satisfaction is our top priority, and we genuinely value your support. Thank you again for choosing TheInsoleStore, and we look forward to serving you in the future!

Posted 1 year ago

“web site was eazy to navagate”

Helpful Report

Posted 1 year ago

Thank you so much for your fantastic 5-star rating of TheInsoleStore, Robert! We're glad to know that our website was easy to navigate, making your shopping journey smooth and hassle-free. We value you as our customer and strive to provide top-notch service and high-quality products. Should you have any further questions or require assistance in the future, please don't hesitate to reach out to us. We look forward to serving you again in the future!

Posted 1 year ago

TheInsoleStore is rated 4.6 based on 6,152 reviews