Trip.com Reviews

Name: Trip.com
Rating: 2.63

2.6 Rating 563 Reviews

40 %

of reviewers recommend Trip.com

2.6

Based on 563 reviews

Shipping & Delivery
Delivery Methods	Courier
On-time Delivery	96%
Customer Service
Communication Channels	Telephone, Live Chat, Email

About Trip.com:

Trip.com is an international one-stop travel service provider, available in 24 languages across 39 countries and regions in 35 local currencies. Trip.com has an extensive hotel and flight network consisting of more than 1.7 million hotels and flights from over 600 airlines covering 3,400 airports in 220 countries and regions around the globe.

Trip.com's world-class 24/7 multilingual customer service, as well as additional centres in Edinburgh, Tokyo and Seoul, help to 'create the best travel experience' for its millions of customers worldwide.

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Trip.com is pretty easy to use. The tickets and some other service are cheaper than other comps.”

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Posted 11 months ago

“I recently booked my trip through Trip.com and had an excellent experience. The website is user-friendly, with clear information and helpful filters that made it easy to find the best options. Prices were competitive, and the booking process was fast and straightforward. I received confirmation emails and travel details immediately, which gave me peace of mind. I also contacted customer service with a small query, and they responded quickly and professionally. I’m very happy with the overall service and will definitely use Trip.com again. Highly recommended!”

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Posted 11 months ago

“Trip.com's service is very good.”

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Posted 11 months ago

“The service of Trip.com is always the best. And I really like to use their App, very user-friendly and convenient.”

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Posted 11 months ago

“good service, easy to use”

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Posted 11 months ago

“Just wanted to give a shoutout to Trip.com! Booking my trip was super easy, and the team was really helpful every step of the way. The team made sure everything was sorted, which made my travel planning a breeze. Thanks for making my trip an unforgettable one!”

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Posted 11 months ago

“excellent service”

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Posted 11 months ago

“Trip.com is a game-changer for travelers, offering unparalleled convenience in booking flights and accommodations. Its interface allows quick comparisons of different hotels, flights, and rentals. Their service was also good that helps me free cancel my flight order due to unexpected changes.”

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Posted 11 months ago

“Very dependable recommendations in terms of places to stay， user friendly， good and fast.”

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Posted 11 months ago

“Trip.com is absolutely amazing! Their staff helped me a lot when i helpless in a strange place in midnight!”

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Posted 11 months ago

“Trip.com is absolutely amazing! Their staff helped me a lot when i helpless in a strange place in midnight!”

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Posted 11 months ago

“trip.com price is good, and the trip with them is smooth.”

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Posted 11 months ago

“I have used Trip.com previously and it all works smoothly.”

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Posted 11 months ago

“I booked a hotel but they told me the room is fully booked upon my check in in midnight，Trip helped me to find another hotel in a very short time. nice service”

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Posted 11 months ago

“Great customer support. Will recommend to my friends.”

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Posted 11 months ago

“Good discount and easy to book”

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Posted 11 months ago

“They have a good customer service. I need to cancel my ticket due to unplanned sick. They help me to cancel the order and fully refund me.”

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Posted 11 months ago

“Trip.com's flight service truly impressed me. The booking process was straightforward, and I found some great deals that fit my budget perfectly. I appreciated the variety of flight options, which made it easy to choose the best itinerary. Their customer support team was quick to respond and very helpful when I had a question about my booking. Plus, the mobile app kept me updated with real-time flight information, which was super handy. Overall, it was a smooth and hassle-free experience, and I’d definitely use Trip.com again for my travel plans.”

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Posted 11 months ago

“good service”

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Posted 11 months ago

“User friendly👍”

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Posted 11 months ago

Trip.com is rated 2.6 based on 563 reviews