Dencowear Ltd Reviews

Name: Dencowear Ltd
Address: Denco House14 Buslingthorpe GreenMeanwood, Leeds
Rating: 4.00

4.0 Rating 478 Reviews

72 %

of reviewers recommend Dencowear Ltd

Company Reviews

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Phone:

0113 237 9010

Email:

simren@dencowear.co.uk

Location:

Denco House14 Buslingthorpe GreenMeanwood
Leeds
LS7 2HG

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Material is thick, gathers fluff at an annoying rate and size is wrong, ordered a small and far too big can’t wear it anyway. Waste of money.”

Helpful Report

Posted 4 years ago

“Not pleased or happy about the purchase from start to finish. Delivery was very late - by a number of weeks. When the delivery did arrive the “blue shade” of our top and bottom of scrubs were completely different. When I raise this with the customer services I was advised they were supplied by two different suppliers and that’s it - no talk of helping the customer out! Definitely will never buy or recommend them to anyone. Abysmal customer service. No apologies or acknowledgement of mistakes done!”

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Posted 4 years ago

“i waited quite a few weeks for my pants to arrive, but had to send 2 emails to ask where my order was. I chose two different styles because i did not know which would fit the best; they sent me both the same style and apologised for not having the other style in stock.”

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Posted 4 years ago

“excellent service and friendly staff. The staff were also very helpful.”

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Posted 4 years ago

“Did not receive what I requested despite specifically ordering items listed as in stock. Long delay to get any items.”

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Posted 4 years ago

“Service and product very good”

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Posted 4 years ago

“Very comfortable clothing although the sizes are very large. The order took a very long time to arrive. Frustratingly it took 3 weeks longer than my sister's similar order from the same company, with no explanation given for the long delay.”

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Posted 4 years ago

“Nursing tunic arrived fairly soon after ordering but trousers have taken several weeks to be delivered. I expect items were in short supply due to Covid-19.”

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Posted 4 years ago

“Needed rubber gloves and Dencowear supplied exactly what I needed, good quality, good price and service. Would recommend.”

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Posted 4 years ago

“Well made product but very slow delivery, took weeks to arrive.”

Helpful Report

Posted 4 years ago

“Very poor service. Advised to order alternative scrubs due to length of wait, paid extra, had to return as too big, didn't get full refund, emailed 4 times as owed money and every email ignored, discusting.”

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Posted 4 years ago

“Delivery quick, very comfortable, and sizes perfect fit”

Helpful Report

Posted 4 years ago

Thank you for your 5* review Rosetta. We're pleased that you like your uniform. Feel free to follow us n our socials to keep up to date on offers, news and products. https://www.facebook.com/Uniforms4Healthcare https://www.instagram.com/uniforms4healthcare/ Sim

Posted 4 years ago

“The scrubs came but they were way bigger than I thought they would be so I had to send them back... The bottoms I could have fitted in the m 3 times they were so baggy... Very well made but just too big for me Thank yoy”

Helpful Report

Posted 4 years ago

Thank you for your review Sue. We're glad that you like the quality of the garment's. Feel free to send the items back for an exchange to a different size with a completed returns form in the parcel and our customer service team will be able to process that for you. Sim

Posted 4 years ago

“This was my first purchase from Dencoware and I will not hesitate to return for further items in the future”

Helpful Report

Posted 4 years ago

Thank you for your positive review Patrick. It is great to hear that you would purchase from us again. We always try our best to provide an excellent service. Feel free to follow us on our facebook and instagram account to keep up to date with any products, offers and news. https://www.facebook.com/Uniforms4Healthcare https://www.instagram.com/uniforms4healthcare/ Sim.

Posted 4 years ago

“I ordered from Dencowear Ltd. and paid extra for express delivery which on the website stated would be next day. There was no confirmation email of my order. My order finally arrived just under 4 weeks later. By this time I had bought from an alternative company. There was no communication that the order would be delayed. I returned the items and did get a refund however again communication regarding this was poor. I was not made aware that the items had been recieved or that a refund had been made. Im aware that it has been a difficult and busy time recently however I feel that communication with customers could be improved.”

Helpful Report

Posted 4 years ago

Thank you for your review. I'm sorry to hear that you were not communicated with any updates or delays of your order. Just to clarify, our express delivery is 1-2 working days from the day of dispatch. Again, I apologise if this wasn't communicated well. Our customer service team do try their best to communicate with all customers of any delays or clarifications. If you do have queries, please don't hesitate to get back in touch. Sim.

Posted 4 years ago

“Uniforms are washing and wearing very well.”

Helpful Report

Posted 4 years ago

Thank you for your positive review. We're glad to hear that you like the quality of our uniforms. If you would like anything further, please don't hesitate to contact us. If you would like to keep up to date on any products, news or offers feel free to follow us on our social accounts. https://www.facebook.com/Uniforms4Healthcare https://www.instagram.com/uniforms4healthcare/ Sim

Posted 4 years ago

“Ordered scrub uniforms for work in primary care Quick service , Good quality and wash well Would recommend”

Helpful Report

Posted 4 years ago

Thank you for your 5* review Natalie. We are glad to know that you like the quality of our uniforms and received a good service. If you would like anything further, please don't hesitate to get in touch. Feel free to follow us on our social to keep upto date on any new products, offers or news. https://www.facebook.com/Uniforms4Healthcare https://www.instagram.com/uniforms4healthcare/ Sim

Posted 4 years ago

“Great service and prompt delivery.”

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Posted 4 years ago

Thank you for your positive review Lorraine. We are happy to know that you were impressed with our service. If we can help you with anything further, please don't hesitate to get in touch. If you would like to keep up to date on any news, products or offers, feel free to follow us on our socials. https://www.facebook.com/Uniforms4Healthcare https://www.instagram.com/uniforms4healthcare/ Sim

Posted 4 years ago

“I ordered 2 scrub tops and 2 bottoms for over £60. I received the tops and never the bottoms. I sent an email query but I had never received an original confirmation email with order code so they said they couldn’t chase it. Although when I emailed querying why the order had taken so long to arrive originally they found my order without it and advised me it was arriving. So I’m left with 2 very basic scrub tops costing me £60.”

Helpful Report

Posted 4 years ago

Hi Carolyn, Thank you for your review. I'm sorry to hear that you weren't communicated with very well by our customer service team. We do try our best to inform customers of any updates with their orders. If you would like to discuss this further, please don't hesitate to get in touch and our customer service team will try their best to update you with regards to your not yet delivered scrub trousers. You can call us on 0113 2379010; email info@dencowear.co.uk or contact us via our social media: https://www.facebook.com/Uniforms4Healthcare https://www.instagram.com/uniforms4healthcare/ Sim.

Posted 4 years ago

“Great quality clothing”

Helpful Report

Posted 4 years ago

Thank you for your positive review Michaela. We're happy that you like the quality of our uniforms. If we can help you with anything further, please do contact us. If you would like to keep up to date on any news, offers or products, follow us on our social. https://www.facebook.com/Uniforms4Healthcare https://www.instagram.com/uniforms4healthcare/ Sim

Posted 4 years ago

Dencowear Ltd is rated 4.0 based on 478 reviews