Dencowear Ltd Reviews

Name: Dencowear Ltd
Address: Denco House14 Buslingthorpe GreenMeanwood, Leeds
Rating: 4.00

4.0 Rating 478 Reviews

72 %

of reviewers recommend Dencowear Ltd

Company Reviews

Questions

Visit Website

Phone:

0113 237 9010

Email:

simren@dencowear.co.uk

Location:

Denco House14 Buslingthorpe GreenMeanwood
Leeds
LS7 2HG

Write Your review

Tell us how Dencowear Ltd made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“have 20 reusable waterproof gowns for use at work. Been using them for 6 weeks plus and wearing very well indeed. Only had to use 10 so far and after 30 washes still look like new. Comfortable to wear and fit well. Much more breathable and a lot less plastic than some I had bought. Would thoroughly recommend them to anyone who needs them.”

Helpful Report

Posted 4 years ago

Hi Simon, Thank you for your positive review on our reusable fluid resistant gowns. We're glad that you are impressed with the quality . If you require anything further, please don't hesitate to get in touch. And, if you would like to keep up to date on news, products or offers, feel free to follow us on our social. https://www.facebook.com/Uniforms4Healthcare https://www.instagram.com/uniforms4healthcare/ Sim

Posted 4 years ago

“Great products but wish they had the aysemetric tunic in my hospital grey colour but other than that it’s a great site to buy your uniforms from”

Helpful Report

Posted 4 years ago

Hi Sharlene, Thank you for your positive review. We're pleased that you like your asymmetric. I will pass your comment on to our management team and we may look into producing a hospital grey asymmetric tunic. If you would like to keep up to date on any products, news or offers, feel free to follow us on our socials. https://www.facebook.com/Uniforms4Healthcare https://www.instagram.com/uniforms4healthcare/ Sim

Posted 4 years ago

“My order was delivered after 6 weeks (although I only order the stuff which was in stock) and the tunics and trousers were of different colour and fabric. Very disappointed.”

Helpful Report

Posted 4 years ago

Thank you for your review Abdul. We're sorry to hear that you didn't receive a great service and that your items were mismatching. We do try our most to provide the best possible service we can. If you would like to discuss your order further to resolve any issues, please don't hesitate to get in touch and we'd be happy to help. You can call us on 0113 237 9010 between 9am-5pm on the weekedays, email us to info@dencowear.co.uk or contact us on our social media accounts. https://www.facebook.com/Uniforms4Healthcare https://www.instagram.com/uniforms4healthcare/ Sim

Posted 4 years ago

“Was delighted with my sky blue unisex scrubs, good quality material and true to size, have washed lots of times and they are still like new. Have recommended to others and will order again. Delivered within 2 days.”

Helpful Report

Posted 4 years ago

Thank you for your 5* review Dympna. We are pleased to hear that you like the quality of the scrubs and was impressed by our service. If you would like anything further, please don't hesitate to get in touch. To keep up to date on any news, offers or products, feel free to follow us on our socials. https://www.facebook.com/Uniforms4Healthcare https://www.instagram.com/uniforms4healthcare/ Sim

Posted 4 years ago

“I recently ordered from Dencowear,unfortunately items did not fit and had to be returned, their communication was brilliant they were so helpful and return and replace was simple and quick.”

Helpful Report

Posted 4 years ago

Thank you for your positive review Sally. We are glad to hear that you were impressed with the service provided by our customer service team. If you would like anything further, please don't hesitate to get in touch. Sim

Posted 4 years ago

“Very good quality items, hard wearing. My items arrived when I was told they would excellent service. I will definitely use them again.”

Helpful Report

Posted 4 years ago

Dear Linda Thank you for your review, I am happy to hear you received an excellent customer experience and if there is anything further I can help with, please do not hesitate to contact us. Have a lovely weekend. Tonia

Posted 4 years ago

“Good Quality product, delivered during challenging timew”

Helpful Report

Posted 4 years ago

Thanks Helen for your review, it is very much appreciated. We are always here to assist so if there is anything you require in the future please do not hesitate to contact us. Kind regards. Tonia

Posted 4 years ago

“I bought these scrubs as an extra set for my daughter and she is thrilled with them. Excellent quality and very comfortable. Slight delay as I ordered at the height of Covid and this was made clear when I placed my order. I was kept fully informed on delivery and didn't have to wait too long in the end. I would definitely purchase from Dencowear again. Thank you”

Helpful Report

Posted 4 years ago

Dear Ann Thank you for taking the time to write your review. We are pleased to hear your daughter is satisfied with her purchase and if there is anything further we can help with, please do not hesitate to contact us. Kind regards. Tonia

Posted 4 years ago

“My delivery was not on time I had to wait ages for it there was no communication at all”

Helpful Report

Posted 4 years ago

Dear Joanne I am sorry to hear you did not receive regular updates with regard to your order. We do try to communicate to all our customers and take on board your comments and are always looking to improve where we can. If there is anything else I can help with or you would like to discuss this further please email tonia@dencowear.co.uk Have a lovely weekend. Tonia

Posted 4 years ago

“Poor service, didn’t get my purchase and had to get a refund after 2 months of emails regarding order. Never answer phone and slow to reply to emails. Don’t like to do down companies but had a very poor experience.”

Helpful Report

Posted 4 years ago

Dear Andrew I am sorry to hear you haven't had a good customer service experience with us and I sincerely do apologise for the delay in your refund been processed. We are working from home at the moment and it has been a little challenging during this unprecedented time. Would you be able to email me to confirm which email address you have been emailing and which telephone number you have called so I can look into this further please, tonia@dencowear.co.uk. Thank you. Tonia

Posted 4 years ago

“My scrubs order was very quickly delivered and the quality is very good.They wash well and are cool and comfortable to wear.”

Helpful Report

Posted 4 years ago

Dear Deborah Thank you for taking the time to write a review, we do appreciate it and are pleased you are happy with your purchase. If there is anything further we can help with, please do not hesitate to contact us. Kind regards. Tonia

Posted 4 years ago

“Quality of scrubs was excellent, however sizes were way off, absolutely enormous! Very poor communication, order took weeks and weeks to arrive, allowing for Covid delays it was poor. no receipt.”

Helpful Report

Posted 4 years ago

Thank you for your review. The receipt would have been on the front of the package in a document enclosed pouch. If you do require a copy of this please feel free to email tonia@dencowear.co.uk and I will email a copy over to you. I do apologise for the lack of communication and the delay, we have been inundated with orders, as I am sure you can imagine, however we do try, wherever possible to keep our customers informed of their order. If there is anything further I can personally assist with, please do not hesitate to contact me. Kind regards. Tonia

Posted 4 years ago

“I really like my trouser. Very Comfortable”

Helpful Report

Posted 4 years ago

Dear Albertina Thank you for your review, I am pleased you are happy with your purchase and if there is anything else we can help with, please do not hesitate to contact us. Kind regards. Tonia

Posted 4 years ago

“I am giving a 3 stars as I have not received my items on time. There was an estimated delivery date which was not made. The products which I ordered was an uniform which I really needed for work. I have trier to contact them several times regarding my order and when will be dispatched but without any luck. I have sent them like 10 messages, tried to call but no luck. At the end I asked for my money back from my bank and rised a dispute. Cuple of days later I received my items by post which was very surprising. However I can give 5 stars for the quality of the products as they are really good quality... 👌 If there was not such a bad communication and people from customer service acted accordingly with my case ,I would have given a 5 stars at the beginning. I can thank to Dencowear that they have finally shipped my order. I can give you an advice :if you want to have more customers and left them with a happy experience, you should pay more attention to the customer services 😉 Thank you.”

Helpful Report

Posted 4 years ago

Thank you for your review. I'm sorry to hear that no one got back to you with your regards to any delays of your order, or your messages. Our customer service team do try their best to communicate with all customers of any delays. We are glad that you are pleased with the quality of our garments. I will pass your comments on to our customer service manager to help improve our communication with our customers. Many thanks, Sim

Posted 4 years ago

“Great product.”

Helpful Report

Posted 4 years ago

Thanks for your 5* review Paul. It is good to know you like your uniform. Feel free to follow us on our socials to keep up to date on offers, news and products. https://www.facebook.com/Uniforms4Healthcare https://www.instagram.com/uniforms4healthcare/ Sim

Posted 4 years ago

“I have now brought 2 items from your selfs the dress actually fits lovely however I also brought 2 elastic tunics for work and the only thing i would say about them is the size are that accurate they come up really small but other than that the tunics are nice excatly what's online”

Helpful Report

Posted 4 years ago

Thanks for your review Stephanie. We're glad you like the dress and the styles of our tunics. If you would like to exchange your tunic for a bigger sizes, feel free to send it back with a completed returns form and our customer service team will be able to process that for you. Sim

Posted 4 years ago

“Good quality garments delivered very quickly. Thank you”

Helpful Report

Posted 4 years ago

Thank you for your 5* review. We're pleased that you like your garments and were impressed by our service. Feel free to follow our socials to keep up to date on any offers, news and products. https://www.facebook.com/Uniforms4Healthcare https://www.instagram.com/uniforms4healthcare/ Sim

Posted 4 years ago

“Great quality and service”

Helpful Report

Posted 4 years ago

Thank you for your review. We're happy that you like the quality of the garments and our service. If you would like to keep up to date on any products, news and offers, feel free to follow our socials. https://www.facebook.com/Uniforms4Healthcare https://www.instagram.com/uniforms4healthcare/ Sim

Posted 4 years ago

“I had some issues and questions to be asked ,I telephoned and left the my name & number as was asking to get back to me. I emailed Dencowear and no one ever got back to me. So Zero star for customer service and one star for garment.”

Helpful Report

Posted 4 years ago

Hi I am sorry to no one returned your calls, this is not the service we offer, can you let me know which telephone number you called so I can look into this. (tonia@dencowear.co.uk) I can see you placed your order on the 28th May and this was dispatched on the 29th May. Look forward to hearing from you. Tonia

Posted 4 years ago

“Perfect size and quick delivery.. exactly what I ordered..”

Helpful Report

Posted 4 years ago

Thank you for your positive review Jane. We're glad that the garments fit and you were impressed by our service. If you would like to keep up to date on our products, offers and news, feel free to follow us on our socials. https://www.facebook.com/Uniforms4Healthcare https://www.instagram.com/uniforms4healthcare/ Sim

Posted 4 years ago

Dencowear Ltd is rated 4.0 based on 478 reviews