Dencowear Ltd Reviews

Name: Dencowear Ltd
Address: Denco House14 Buslingthorpe GreenMeanwood, Leeds
Rating: 4.00

4.0 Rating 478 Reviews

72 %

of reviewers recommend Dencowear Ltd

Company Reviews

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Phone:

0113 237 9010

Email:

simren@dencowear.co.uk

Location:

Denco House14 Buslingthorpe GreenMeanwood
Leeds
LS7 2HG

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Order arrived quickly. Good quality, a little expensive but worth it in reality as will last.”

Helpful Report

Posted 4 years ago

Hi Debbie Thank you for your review, much appreciated. If we can help with anything in the future please feel free to contact us. Kind regards. Tonia

Posted 4 years ago

“Good quality, fit great and good value. A personal request would be for the lower pockets to be slightly wider so my phone could fit in sideways, as it keeps falling out while bending at work 😃”

Helpful Report

Posted 4 years ago

Hello Pearl Thank you for your review. We will take on board your feedback and bear in mind your comments with regard to the pockets when designing our next range as feedback from our customers is very important. Kind regards. Tonia

Posted 4 years ago

“Sizing was very wrong so had to return them. Bit disappointed had to be at loss of postage both ways.”

Helpful Report

Posted 4 years ago

Dear Geraldine Sorry to hear the sizing was incorrect for you. I will look at your order tomorrow to see which items you ordered and a member of the customer service team will call you to discuss. Kind regards. Tonia

Posted 4 years ago

Hi Geraldine, we have tried to call you however it is saying the number is not recognized. If possible please call us back today on 01132379024. Kind regards, Cara

Posted 4 years ago

“Excellent customer service, quick delivery.”

Helpful Report

Posted 4 years ago

Dear Mogamet Thank you for taking the time to write your review, we sincerely do appreciate it. If you do need anything else, please do not hesitate to contact us. Kind regards. Tonia

Posted 4 years ago

“Excellent - really pleased with scrubs”

Helpful Report

Posted 4 years ago

Hi Linda Thank for you for taking the time to leave your positive comments. We are happy you are pleased with the scrubs. If you need anything in the future we are always her to help you. Take care. Tonia

Posted 4 years ago

“Very quick shipping, but I didn't get a notice of dispatch. I bought a set of standard scrubs, and while the top is great, the trousers are very tight around the 'gentleman's area' and the ankles are a little narrow. Perhaps this is because they're unisex or perhaps it's because I'm shaped like a potato. Nonetheless I'd recommend the company very highly.”

Helpful Report

Posted 4 years ago

Thank you for leaving your review. If you let me have your order number I can check which trousers you ordered and advise accordingly, my email address is: tonia@dencowear.co.uk In the meantime, if there is anything else we can help with, please let us know. Take care. Tonia

Posted 4 years ago

“I ordered a scrub too and bottom as a set. They were both different in material and colour difference.”

Helpful Report

Posted 4 years ago

Hi Shazia Nice to speak to you a few minutes ago. I have emailed you all the information you require as promised. If you do need help with anything going forward, please do not hesitate to contact me. Kind regards. Tonia

Posted 4 years ago

“Would not use again. Poor service. Only a complaint on face book gained a response.”

Helpful Report

Posted 4 years ago

Hi I am sorry to hear you have received poor service and would like to discuss this further with you. Please could you email me: tonia@dencowear.co.uk and then I will be able to track your order and give you a call to discuss this further? Look forward to hearing from you shortly. Kind regards. Tonia

Posted 4 years ago

“I have purchased Eden tunics for my Podiatry staff, they are very smart and comfortable, I would definitely recommend both the company and the products.”

Helpful Report

Posted 4 years ago

Hi Yvonne Thank you for taking the time to leave a review. We do have stock of the Eden white/turquoise trim tunics in various sizes. I will give you a call to discuss this and then we can get the rest of your staff in uniform. Kind regards. Tonia

Posted 4 years ago

“good although sizes are big”

Helpful Report

Posted 4 years ago

Hi Rachel Thank you for taking the time to leave a review, it is appreciated. If the items are too large, you may return these and exchange them for a different size. The quickest and easiest way to do this is to return the unwanted items for a refund and re order the new sizes online. If you do need any further assistance, please feel free to email me: tonia@dencowear.co.uk Kind regards. Tonia

Posted 4 years ago

“Good quality scrubs.Fast delivery.”

Helpful Report

Posted 4 years ago

Dear Valerie Thank you for taking time out to leave a nice review, we do value all our customers feedback and it is very much appreciated. If you do need anything in the future please don't hesitate to contact us. Kind regards. Tonia

Posted 4 years ago

“Still waiting for my refund, order sent back on 30th of June”

Helpful Report

Posted 4 years ago

Hi Wendy I have tried to call you but without success. I am sorry to hear you have not received your refund. I can confirm we have received the items back in our warehouse and have asked my colleague to ensure this refund is processed today. I have also asked them to update me once this has been actioned so I can provide you with an update. If you wish to discuss this further or there is anything else I can help with, feel free to email me: tonia@dencowear.co.uk Kind regards. Tonia

Posted 4 years ago

Hi Wendy I have been informed your refund has now been processed. This can take 3 to 5 working days to show on your account. If there is anything further I can help with, please feel free to email me. Kind regards. Tonia

Posted 4 years ago

“The trousers were too big and I sent the trousers back but have yet to receive a refund after 2 weeks. I received no email confirmation of my order”

Helpful Report

Posted 4 years ago

Hi I am sorry to hear you haven't received your refund, we are a little behind as we would like to be due to all our staff working from home. With regard to the confirmation email, did you check you spam & junk box? If you would like to email me: tonia@dencowear.co.uk I will certainly look in to the refund for you and give you a call to discuss. Looking forward to hearing from you soon. Kind regards. Tonia I

Posted 4 years ago

“The quality is amazing and professional”

Helpful Report

Posted 4 years ago

Thank you Kimberly for spending time writing this review. We really do appreciate it as we know how busy everyone is these days. If you do need anything in the future or have any questions about any of our garments please do not hesitate to contact us. Kind regards. Tonia

Posted 4 years ago

“Outstanding customer service - will definitely use again.”

Helpful Report

Posted 4 years ago

Hi Thank you for taking the time to write your review and we are pleased you had a good customer experience. If there is anything in the future we can help with, please contact us. Kind regards. Tonia

Posted 4 years ago

“Sizes were smaller than normal and when I email them 2-3 times I get NO response at all at how to return items. There was no invoice with the items. I am stuck with 4 tunics that do not fir the staff. Appalling service. really disappointed.”

Helpful Report

Posted 4 years ago

Hi David I am sorry to hear you have not received a reply from our customer service team, may I ask which email address you have sent your enquiries to so I can look into this further as it is not the service we offer to our clients? I have tried to call you to discuss this however I am unable to get through to you on the telephone number I have on your account. Would you be able to email me: tonia@dencowear.co.uk and then I can personally resolve this issue for you and advise you how to return the unwanted items to us. Look forward to hearing from you shortly. Kind regards. Tonia

Posted 4 years ago

“Excellent scrubs, great fit, wash well and delivered on time”

Helpful Report

Posted 4 years ago

Hi Andrew Thank you for taking the time to write your review. Pleased to hear you are happy with your order, we do have plenty of stock so if you or anyone you know requires any more uniform please feel free to contact us. Not sure if you are aware we also stock masks, gowns, aprons and much more PPE. Here is the link if you have time to take a look. https://www.uniforms4healthcare.com/catalogsearch/result/?q=ppe Kind regards. Tonia

Posted 4 years ago

“I did not receive my full order what I paid for. phone calls not attended by the company.”

Helpful Report

Posted 4 years ago

Hi Muhammad I can see you ordered 1 bottle green small scrub top & 2 royal blue small scrub tops on the 30th June, which are showing as all dispatched to you on the 1st July. Which items have you not received that you were expecting? If you could email tonia@dencowear.co.uk I will be happy to look into this further for you and resolve this asap. Looking forward to hearing from you. Kind regards. Tonia

Posted 4 years ago

Dencowear Ltd is rated 4.0 based on 478 reviews