www.south-african-hotels.com Reviews

Name: www.south-african-hotels.com
Rating: 4.62

4.6 Rating 1,233 Reviews

92 %

of reviewers recommend www.south-african-hotels.com

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4.6

Based on 1,233 reviews

Customer Service
Communication Channels	Email, Live Chat, Telephone

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Phone:

0027217949050

Email:

res@south-african-hotels.com

Location:

4 Rhodes Drive Constantia 7806 Cape Town South Africa

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www.south-african-hotels.com 5 star review on 5th May 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ryan and his team replied very quickly and efficiently to all my requests. So far i can only comment on the booking experience as we have not been on our safari yet but I would highly recommend south african holidays for best price”

Helpful Report

Posted 11 years ago

Dear Andreas Raschke, thank you kindly for your booking as well as your positive review about the booking services you received from us. It has been our great pleasure to assist you. We wish you a wonderful and unforgettable safari experience. Many thanks and kind regards, Ryan Mackie Thank you for choosing us as your accommodation provider. South African Tourism Company Tel: +27 (0)21 794 9050 Mobile: +27 (0)827 823 142 Fax: +27 (0)21 794 9995 Email: africa@golfing-safaris.com Website: http://www.south-african-hotels.com Website: http://www.south-african-lodges.com Facebook: https://www.facebook.com/SouthAfricanHotels Twitter: https://twitter.com/SATourismCo

Posted 11 years ago

“I work in Construction in Africa and have been doing so for the last 15 years. It is always a challenge to book hotels on line, sometimes there are specific policies that hotel groups have that restrict you from doing a booking - especially if your plane arrives late at night. I struggled to get a booking at a certain hotel inside OR Tambo International Airport in South Africa - but after using the services of the south-african-hotels.com website I managed to have a booking in under 15 minutes, paid for, and finalized. The service is without a doubt - fast, effective and very efficient. I have no reservations to recommend this company for any visitor to South Africa. In future this will be my go-to-company when doing any hotel bookings when flying into and out of South Africa.”

Helpful Report

Posted 11 years ago

Dear Johan Fourie, we would like to thank you kindly for booking with us and for the positive review you left for us in regards to the booking services you received from us. It has been our great pleasure to assist you and would like to be of your assistance any time again for future reservations. We strive to provide our clients with competitive rates and try to make the booking process as efficient and user friendly as possible. Your kind feedback is appreciated. Many thanks and kind regards, Ryan Mackie Thank you for choosing us as your accommodation provider. South African Tourism Company Tel: +27 (0)21 794 9050 Mobile: +27 (0)827 823 142 Fax: +27 (0)21 794 9995 Email: africa@golfing-safaris.com Website: http://www.south-african-hotels.com Website: http://www.south-african-lodges.com Facebook: https://www.facebook.com/SouthAfricanHotels Twitter: https://twitter.com/SATourismCo

Posted 11 years ago

“I was surprised that on previous bookings direct with the hotel I had not needed to pay anything but only to give credit card details, and to pay on arrival at hotel. This option was not given by the agent. There was not a further request for the balance of the full payment when this became due, until I emailed the hotel to ask what the situation was. In future bookings I shall attempt to deal directly with the hotel as there seemed much disadvantage in my inadvertently booking with SA Hotels.”

Helpful Report

Posted 11 years ago

Dear Michael Glover, thank you very much for your reservation and for providing us with your feedback about our booking service. As we offer discounted rates for the hotels, the hotels do require the full prepayment from us for our clients bookings. At the time the booking is made, a 15% deposit is payable to guarantee the booking. 2 - 3 weeks prior to the check in date, the outstanding balance is required. At this time, we contact our clients per e-mail. We understand that there might be an inconvenience in prepaying, however this does come with the service of us also being able to cancel the booking for you without charge and making amendments to your existing bookings. It would be our great pleasure to be of your assistance again in the future. You are welcome to contact me personally for your next booking request, I would like to accommodate your personal requirements (ryan@golfing-safaris.com) Many thanks and kind regards, Ryan Mackie Thank you for choosing us as your accommodation provider. South African Tourism Company Tel: +27 (0)21 794 9050 Mobile: +27 (0)827 823 142 Fax: +27 (0)21 794 9995 Email: africa@golfing-safaris.com Website: http://www.south-african-hotels.com Website: http://www.south-african-lodges.com Facebook: https://www.facebook.com/SouthAfricanHotels Twitter: https://twitter.com/SATourismCo

Posted 11 years ago

“Justifiably a member of leading hotels of the world, exceptional service levels throughout”

Helpful Report

Posted 11 years ago

“Very user friendly. Appreciated it.”

Helpful Report

Posted 11 years ago

Dear John Blom, thank you very much for your reservation and for providing us with your valuable feedback. We are excited to hear that you found the booking process user friendly. It would be our great pleasure to be of your assistance again in the future. Many thanks and kind regards, Ryan Mackie Thank you for choosing us as your accommodation provider. South African Tourism Company Tel: +27 (0)21 794 9050 Mobile: +27 (0)827 823 142 Fax: +27 (0)21 794 9995 Email: africa@golfing-safaris.com Website: http://www.south-african-hotels.com Website: http://www.south-african-lodges.com Facebook: https://www.facebook.com/SouthAfricanHotels Twitter: https://twitter.com/SATourismCo

Posted 11 years ago

“The service was okay while that of the contact person I related with Anel, was exceptional- very prompt responses by mail on enquiries and concerns raised. However, delay in sorting out payment with hotels despite evidence of transfer well ahead of our trip caused anxiety each time we were checking into a hotel. I suggest a system that would take care of such lapses so client would be encouraged to reach you again whenever the need arises.”

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Posted 11 years ago

“Excellent online booking, and even very helpful emergency afterhours help - even at 2.30 am their time. Good rooms, and the breakfast was just the thing to start the day off.”

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Posted 11 years ago

“I had booked a double room only to be put in a single room. The Lodge said all the double rooms were occupied and there was nothing they could do. They called your office and told me that you were closed for the weekend.”

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Posted 11 years ago

“I always find the website useful and find what I'm looking for. The price is always good as well. I will always use it. Tebogo M”

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Posted 11 years ago

“I was very impressed with the quick and efficient response to my inquiries from the start to the final payment process. Many thanks. Kind regards Jacqui du Triou”

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Posted 11 years ago

“We enjoyed our stay at the Airport Grand Hotel we will definitely coming back again by the end of May on business but this time we will need accommodation that is close the Sunton City and which provides a shuttle from the airport. The food was also great but the waitresses just need to be more open and approachable - just a little bit of friendliness on their part in my view, will do wonders in the dining room. Regards WMG”

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Posted 11 years ago

“Excellent, prompt and professional!! Thank you so much it has been a pleasure organising our trip to Phinda through your organisation!!”

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Posted 11 years ago

“Able to meet our requirements with a fast efficient service and a minimum of fuss. Would highly recommend”

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Posted 11 years ago

“Excellent service received.I got a response within a few hours. Keep up the excellent work.”

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Posted 11 years ago

“Hi must say enjoyed my stay with you guys this passed weekend. Wouldn't hesitate to use the Holiday Inn again thanx”

Helpful Report

Posted 11 years ago

“Hi must say enjoyed my stay with you guys this passed weekend. Wouldn't hesitate to use the Holiday Inn again thanx”

Helpful Report

Posted 11 years ago

“Painless and easy - just what I required Thanyou.”

Helpful Report

Posted 11 years ago

“Making online bookings via South African Hotels . com is easy and effective. In addition they are cheaper than making an online booking directly with the chosen hotel.”

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Posted 11 years ago

“Good professional and prompt response and confirmation. However, I have subsequently submitted a query to which I have had no response in in four days to date.”

Helpful Report

Posted 11 years ago

Dear Manny van Zyl, thank you very much once again for your booking and the received payment. The final confirmation had been forwarded to you to guarantee your booking. We just received your review and we regret that we did not receive a request from you since our last correspondence with you. Did you possibly contact the hotel direct? How may we be of further assistance? We strive to reply to all our e-mail requests as quick as possible, therefore I am concerned about your feedback. We are looking forward to hear back from you. Many thanks and kind regards, Steffi Thank you for choosing us as your accommodation provider. South African Tourism Company Tel: +27 (0)21 794 9050 Mobile: +27 (0)827 823 142 Fax: +27 (0)21 794 9995 Email: africa@golfing-safaris.com Website: http://www.south-african-hotels.com Website: http://www.south-african-lodges.com Facebook: https://www.facebook.com/SouthAfricanHotels Twitter: https://twitter.com/SATourismCo

Posted 11 years ago

“Despite the star rating, this Actually a nice comfortable hotel with a great location close to the montecasino with some great restaurants nearby. The rooms are decent in size and clean. Nice, but small, gym and nice outdoor pool (shame about proximity to road). Only major downside is the noise for the corridor and neighbours can make for a disturbed night.”

Helpful Report

Posted 11 years ago

www.south-african-hotels.com is rated 4.6 based on 1,233 reviews