www.south-african-hotels.com Reviews

Name: www.south-african-hotels.com
Rating: 4.62

4.6 Rating 1,233 Reviews

92 %

of reviewers recommend www.south-african-hotels.com

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4.6

Based on 1,233 reviews

Customer Service
Communication Channels	Email, Live Chat, Telephone

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Phone:

0027217949050

Email:

res@south-african-hotels.com

Location:

4 Rhodes Drive Constantia 7806 Cape Town South Africa

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www.south-african-hotels.com 5 star review on 5th May 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“It is always a pleasure dealing with you guys, thanks for your prompt reply and reliability”

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Posted 11 years ago

“We were unable to access the internet even though we requested more than once. Either than that the service was excellent.”

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Posted 11 years ago

“Good service,keep up the good work”

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Posted 11 years ago

“Excellent personalised service and some unbelievably good deals.”

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Posted 11 years ago

“The service was good except that one has to wait days (over the weekend) for somebody to check availability of room. I thought that the system could automatically check availability of rooms!”

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Posted 11 years ago

“Good, efficient service. Only small issue was I phoned to inquire about the time it takes to get from the West airstrip in Madikwe to the Lodge (we took a charter flight), and was told 3.5 hours. This seemed strange and I asked a few other people - it took 30 mins. I asked the Lodge how long to go from the East airstrip, thinking that was the error, and was told 1.5 hours. Message is, this is critical info for planning the trip, it has to be right!”

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Posted 11 years ago

“Hotel is nice and pleasant,only problem is the breakfast set up.we had to wait 45 minutes to get a table and when we dished food,someone took our table,so had to wait while food got cold for them to clear another table.check-in also took long as the people take their time with lazy attitude.”

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Posted 11 years ago

“Very friendly people and helpfull.”

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Posted 11 years ago

“Excellent services provided by you , This is the first time I have used online hotel bookings and was very happy with the fastness...Excellent. .”

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Posted 11 years ago

“A very good experience overall. The timing from my initial enquiry to completion of my booking went very smoothly and I was kept fully informed through the process until final confirmation - and it all went pretty quickly too. The price was also competitive so overall excellent value for money and a satisfied customer.”

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Posted 11 years ago

“Stunning hotel.Excellent service.Only disappointment is @ time of booking I wasn't asked if I would like a sea facing room which I would have preferred.Breakfast was awesome.Overall awesome hotel.”

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Posted 11 years ago

“Very easy to use and quick respnse.”

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Posted 11 years ago

“Your rates are always very competitive, the service from the South Africa staff is friendly. A pleasure to find what my boss is looking for on your website.”

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Posted 11 years ago

“Quick and easy!!!! Plesant experience”

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Posted 11 years ago

“I find your new on-line booking system very confusing. After having used your hotels a number of times in the past. Before when I used to book all my information was already in your system and I emerly selected a room and made the booking and paid when I arrived. I had requested details of credit card payments with Road Lodge P E Airport but received no response to my requests and had to get someone to go there to pay my deposit.”

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Posted 11 years ago

“They were efficient”

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Posted 11 years ago

“Reception poor, hotel is shabby, needs refurb, rooms, furnishings old, bathrooms look relatively fresh. Great location, though.”

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Posted 11 years ago

“Thanks for the fast efficient and reliable service”

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Posted 11 years ago

“I would just like to start by saying, this company not only got us the best price for our safari lodge, they went beyond all that. Melissa you were so informative and helpful, and we thank you!!! You were there for any questions i had through the whole process. Not only was The South African Tourism Company helpful and accommodating they fixed a BOOBoo, I had made on my arrival date from the USA into Kruger Park. Word to the wise, plus one day...lol But it was no problem, they fixed it by calling and getting our days at Imbali Lodge pushed up and we will be arriving in South Africa with no worries, Thanks to South African Tourism Company. Sincerely, Chad & Laura Thomason”

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Posted 11 years ago

“Very professional and efficient. Their prompt responses to all my e-mails really impressed me. Their information regarding my account was always so accurate. I would recommend anyone to book through them”

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Posted 11 years ago

www.south-african-hotels.com is rated 4.6 based on 1,233 reviews