XpressFlower Reviews

Name: XpressFlower
Rating: 4.70

4.7 Rating 6,063 Reviews

93 %

of reviewers recommend XpressFlower

4.7

Based on 6,063 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About XpressFlower:

Xpressflower.com is one of Singapore's leading flowers & gifts service provider that has been delivering gorgeous flowers for more than 15 years! Being a major player in Singapore's floral industry, we are committed to offering only the freshest flowers & gifts, backed by service that is both reliable & prompt. Xpressflower .com also carries an extensive range of products including soft toys, cakes, chocolates, wines & champagne and even home and lifestyle products! We collaborate with some of the biggest brands (e.g. Disney, Osim)to come up with the best selection of flowers & gifts!

Visit Website

Phone:

62801007

Email:

cs@xpressflower.com

Location:

160 Paya Lebar Rd, #03-03/04, Orion@PayaLebar
409022

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XpressFlower 5 star review on 3rd June 2025

781

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Hasslefree to order online. Prompt updates and delivery on time.”

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Posted 7 months ago

“Very satisfied with the service. Excellent!! It was my first time to came across XpessFlower and was amazed by the service. The order was assist by Angelica, she send me some selection of wreath to choose and guide me till the order is completed. Will definitely come back again for future orders. Highly recommended! 👍😊”

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Posted 7 months ago

Hello Mary, Thank you so much for your wonderful review! We're thrilled to hear that you had a great experience with us and that Angelica was able to assist you with your order. We’re glad you found just what you were looking for. Highly appreciate the recommendation! We can’t wait to welcome you back for your future floral needs! Cheers, Chuck CS Manager

Posted 7 months ago

“Delivery was on time during slot. Very satisfied!”

XpressFlower 5 star review on 27th October 2024

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Posted 7 months ago

“Was impressed and very pleased with their service. I ordered a congratulatory flower stand the night before and they were able to deliver the next morning by 12pm. Most other stores I found were unable to do so. They even emailed me pictures of the finished arrangement once completed. Thanks very much, meant a lot to my brother (the happy recipient) and myself. Would definitely recommend to others and return as customer if I would like floral arrangements in the future.”

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Posted 7 months ago

Hello Enyun, Thank you so much for the kind words! We're happy to hear that you were pleased with our service and that the flower stand brought joy to both you and your brother. It’s always our goal to go the extra mile, and we're glad we could make this special moment happen for you. We'd be more than happy to help you with any future floral needs, and we can’t wait to welcome you back! Cheers, Chuck CS Manager

Posted 7 months ago

“Im very Satisfied”

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Posted 7 months ago

“You have a good service”

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Posted 7 months ago

“I loved the flowers plus my special person”

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Posted 7 months ago

“Fast response when question asked 👍🏼”

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Posted 7 months ago

“The service is good Carla was patient with me. She showed me a selection of bouquets until I got one to my liking.”

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Posted 7 months ago

Hello Catherine, Thank you for your feedback! We're happy to hear Carla could help you find the perfect bouquet. She’s great at making sure customers are happy with their choice. We'll make sure to pass along your kind words. Looking forward to helping you again soon! Cheers, Chuck CS Manager

Posted 7 months ago

“I am very pleased with the service - my order was hassle free & delivery was made on time .”

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Posted 7 months ago

“Looks awesome!!!”

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Posted 7 months ago

“Good and helpful customer service”

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Posted 7 months ago

“Highly recommended and very accommodating to requests. Thank you for your prompt assistance.”

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Posted 7 months ago

“Effective and quick response on phone and whats app”

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Posted 7 months ago

“1. Was easy to place order online. 2. Called the hotline to make some changes to the congratulatory words. Hotline was responsive and easy to communicate and done within mins. Delivery and changes were correct as per requested. 3. Flowers were delivered as per expected timing 4. However, the roses were not freshest. A bit disappointed.”

Helpful Report

Posted 7 months ago

Hi Swee Tat, Thank you for your valuable feedback! We're happy to hear that you had a smooth experience with placing your order and making changes via the hotline. However, we apologize that the roses did not meet your expectations. One of our customer service representatives will reach out to you shortly to address your concern. We appreciate your understanding and look forward to improving your experience in the future! Sincerely, Chuck CS Manager

Posted 7 months ago

“Customer service was very prompt & professional, gave sound advice & was quick to process order. Pleased with their service!”

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Posted 7 months ago

“Keep us informed and on time.”

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Posted 7 months ago

“Request of photos was only requested 1 day before delivery. In the event if unable to reach sender for photo, delivery of items will be compromised. To review lead time for request of photos.”

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Posted 7 months ago

Hi Jason, Thank you very much for your feedback. After reviewing your order, we noticed that you had selected a preserved flower arrangement with an accompanying photo. As part of our standard process, we prepare orders one day in advance of the delivery date, which is why the photo request was sent the day before delivery. Rest assured, we always make an effort to contact you through the provided communication channels, whether it’s mobile, email, or others to ensure everything is in order. We sincerely appreciate your feedback and will carefully review our process to identify ways to prioritize similar orders and ensure earlier communication with customers when needed. Thank you once again for sharing your thoughts, and we truly hope the recipient was pleased with the gift! Best regards, Chuck CS Manager

Posted 7 months ago

“Hassleless and convenient.”

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Posted 7 months ago

“Good service 👍”

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Posted 7 months ago

XpressFlower is rated 4.7 based on 6,063 reviews