XpressFlower Reviews

Name: XpressFlower
Rating: 4.70

4.7 Rating 6,093 Reviews

93 %

of reviewers recommend XpressFlower

4.7

Based on 6,093 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About XpressFlower:

Xpressflower.com is one of Singapore's leading flowers & gifts service provider that has been delivering gorgeous flowers for more than 15 years! Being a major player in Singapore's floral industry, we are committed to offering only the freshest flowers & gifts, backed by service that is both reliable & prompt. Xpressflower .com also carries an extensive range of products including soft toys, cakes, chocolates, wines & champagne and even home and lifestyle products! We collaborate with some of the biggest brands (e.g. Disney, Osim)to come up with the best selection of flowers & gifts!

Visit Website

Phone:

62801007

Email:

cs@xpressflower.com

Location:

160 Paya Lebar Rd, #03-03/04, Orion@PayaLebar
409022

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XpressFlower 5 star review on 25th June 2025

780

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“你们的服务很棒，能耐心解答客户的疑问，能及时通过电话和电邮通知我。再次感谢你们。”

Helpful Report

Posted 1 year ago

“Fast and easy purchase experience. The flowers arrived on time and as shown in the photo. I will be happy to use their services again in the future if needed.”

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Posted 1 year ago

“Sales personnel, Lai, was very helpful on Whatsapp. Flowers were gorgeous! Overall service was smooth, hassle-free and responsive. Thank you very much for helping me to send flowers to my friend for her birthday (:”

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Posted 1 year ago

Hello Sherilyn, Thank you for your wonderful 5 star rating, We are really glad that you had a great experience with XpressFlower. We are very thankful that you appreciated the support of our colleague Lai, from our Whatsapp service. We are also very glad that you loved the flowers that you ordered and that the overall service was seamless. We really appreciate this and we are thankful that you chose us to help you send your friend flowers for her birthday! Again, thank you and we're always here when you need us:) Cheers, Chuck CS Manager

Posted 1 year ago

“The back up team were excellent. Quick response. Good service ! Well done !”

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Posted 1 year ago

“Very good service..”

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Posted 1 year ago

“Generally good and easy to order. Thanks.”

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Posted 1 year ago

“Flowers are delivered promptly and in good state. Customer service was great as well. Thank you!”

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Posted 1 year ago

“Ordering process is easy. Delivery on time with prompt updates sent to the customer. Thanks!”

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Posted 1 year ago

“I am disappointed with services as I paid the additional accessory on the flowers and end up on others boutique of flowers. If I am not attended the occasion I will not know the mistake done.”

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Posted 1 year ago

“I think that the whole process was amazing and quick.”

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Posted 1 year ago

“The flowers are great! Thought there is a free card thus input message as per fields advised but my friend didn’t receive it.”

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Posted 1 year ago

“Hi, it's a disappointment despite we hv indicated the remarks to make sure the flower's are able to stand or sit on the table yet this is what we received. Attached the photo for yr reference and await for your kind response.”

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Posted 1 year ago

Dear Customer, We apologize for the inconvenience this experience has caused you. We always aim for customer satisfaction and are saddened by what happened. One of our CS representatives will get in touch with you asap to address the matter. We hope that we will be able to solve the problem promptly so that we can gain your trust back. Thank you. Sincerely, Chuck CS Manager

Posted 1 year ago

“Beautiful bouquet and good delivery, unfortunately the recipient didn’t get the personalized message that should have been with it”

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Posted 1 year ago

“I am extremely satisfied with my experience with XpressFlower. They provided outstanding service, delivered the flowers quickly, and presented me with a stunning bouquet. I will definitely be returning to Xpressflower for all my future floral needs. Thank you and Highly Recommended”

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Posted 1 year ago

“Served by Lovelyn. Very patience and professional. The process was good and she acted fast with the word/name correction after me spotting the error in the WhatsApp message. Thank you Lovelyn. Make my day as i was making an order on behalf of a friend who is staying overseas.”

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Posted 2 years ago

“Super fast and easy. Thanks!”

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Posted 2 years ago

“It was awesome. Very well informed of the status of the order and it was very thoughtful of you to show me the photos of my order.”

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Posted 2 years ago

“well received”

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Posted 2 years ago

“Even from the US, XpressFlower.com made it easy to send flowers to family in Singapore for my Aunties funeral. They communicated with me through whatsapp and the recipient received the flowers. with no issues. Thanks again for making the process easy so we can focus on grieving.”

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Posted 2 years ago

“Fresh flowers”

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Posted 2 years ago

XpressFlower is rated 4.7 based on 6,093 reviews