XpressFlower Reviews

Name: XpressFlower
Rating: 4.70

4.7 Rating 6,092 Reviews

93 %

of reviewers recommend XpressFlower

4.7

Based on 6,092 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About XpressFlower:

Xpressflower.com is one of Singapore's leading flowers & gifts service provider that has been delivering gorgeous flowers for more than 15 years! Being a major player in Singapore's floral industry, we are committed to offering only the freshest flowers & gifts, backed by service that is both reliable & prompt. Xpressflower .com also carries an extensive range of products including soft toys, cakes, chocolates, wines & champagne and even home and lifestyle products! We collaborate with some of the biggest brands (e.g. Disney, Osim)to come up with the best selection of flowers & gifts!

Visit Website

Phone:

62801007

Email:

cs@xpressflower.com

Location:

160 Paya Lebar Rd, #03-03/04, Orion@PayaLebar
409022

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XpressFlower 5 star review on 25th June 2025

780

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service recovery, I am impressed.”

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Posted 1 year ago

“Very responsive and responsible too. One of the flowers ran out of stock - called to share and replaced with another”

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Posted 1 year ago

“Delivered fast as per expected”

XpressFlower 5 star review on 15th July 2023

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Posted 1 year ago

“Thank you very much for the quality flower and on-time delivery!”

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Posted 1 year ago

“The bouquet was nice and same as shown in the photo. The only problem I encountered was the delivery is quite late and the cover of the bouquet handle is easy to remove but overall it’s very good and definitely will recommend to others. Thank you XpressFlower”

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Posted 1 year ago

Hi Winnie, Thank you for the excellent 5 star rating! We are delighted that you liked the bouquet. We are sorry for the delay in the delivery will check on what happened and make sure that this won't happen again. We appreciate your kind words and recommendation. Thank you again for your support. Cheers! Chuck CS Manager

Posted 1 year ago

“I made a request to take a picture of the delivery, and the request is granted! Thanks for the excellent service!”

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Posted 1 year ago

“Very responsive and delivery is fast! Well-wrapped flowers.”

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Posted 1 year ago

“Gave me wrong flower, told driver it looks wrong but he said this is what he was given to pass me. I picked a further place from my office so I can make it easier for the driver. Turns out in the end i have to make 3 trips, plus another 20min of waiting for drivers to reach. Wasted my 1h 20min of my work hours where I could be doing something productive.”

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Posted 1 year ago

Hello Chan, Thank you so much for your feedback. We really appreciate you taking the time to let us know about your experience and we apologize that it was anything less than perfect. We’re normally known for our exceptional attention to detail, and we regret that we missed the mark, it was an uncommon instance rest assured that I will discuss this with the concerned department to avoid this incident and to do better in the future. We imagine this frustratingly wasted your time and we definitely want to make things better. One of our CS representatives will contact you you within the day to address the matter. Sincerely, Chuck CS Manager

Posted 1 year ago

“Difficult to get through the telephone line. Waited 20 to 25 minutes to get through”

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Posted 1 year ago

“Great customer service n professional. Will use them again. Keep up the great work.”

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Posted 1 year ago

“Ordered item received well and on time. CSO on the phone was very friendly and helpful too. Really happy with the purchase. My client loved it alot.Thank you”

XpressFlower 5 star review on 12th July 2023

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Posted 1 year ago

“Very prompt response. Staff is helpful.”

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Posted 1 year ago

“Good service”

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Posted 1 year ago

“The whole process of ordering and delivering was very easy and straightforward. The flowers received also matched the image of the item.”

XpressFlower 5 star review on 10th July 2023

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Posted 1 year ago

“It's convenient & delivery was fast”

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Posted 1 year ago

“Wide variety of bouquet choices and beautiful colours.”

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Posted 1 year ago

“Prompt and responsive customer service, appreciated for their assistance. Thank you.”

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Posted 1 year ago

“Nice bouquet.”

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Posted 1 year ago

“Excellent service very efficient. Much thanks”

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Posted 1 year ago

“Flowers were as seen on website. Delivery was good.”

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Posted 1 year ago

XpressFlower is rated 4.7 based on 6,092 reviews