XpressFlower Reviews

Name: XpressFlower
Rating: 4.70

4.7 Rating 6,373 Reviews

93 %

of reviewers recommend XpressFlower

4.7

Based on 6,373 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About XpressFlower:

Xpressflower.com is one of Singapore's leading flowers & gifts service provider that has been delivering gorgeous flowers for more than 15 years! Being a major player in Singapore's floral industry, we are committed to offering only the freshest flowers & gifts, backed by service that is both reliable & prompt. Xpressflower .com also carries an extensive range of products including soft toys, cakes, chocolates, wines & champagne and even home and lifestyle products! We collaborate with some of the biggest brands (e.g. Disney, Osim)to come up with the best selection of flowers & gifts!

Visit Website

Phone:

62801007

Email:

cs@xpressflower.com

Location:

160 Paya Lebar Rd, #03-03/04, Orion@PayaLebar
409022

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XpressFlower 5 star review on 12th January 2026

801

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“It was a pain-free experience. The team were very responsive and friendly.”

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Posted 3 years ago

“Prompt response and friendly staff, Lovelyn. She was able to cater to my needs as well”

XpressFlower 5 star review on 30th October 2022

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Posted 3 years ago

Hi Joanne, Thank you for taking the time to share your experience about our services. We are glad that our team did a great job. We will make sure that Lovelyn reads your review, she will get the recognition she deserves. Thank you again, Joanne and have a wonderful day! Cheers, Chuck CS Manager

Posted 3 years ago

“Thanks very much for swift delivery and with good conditions. Very much satisfied 👍”

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Posted 3 years ago

“Service was good & prompt reply”

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Posted 3 years ago

“Service is excellent”

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Posted 3 years ago

“Looks fresh and nice”

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Posted 3 years ago

“1. Invoices do not have sender details. All are company account, you hv to indicate. 2. We got the whole 2nd flr in Sg Casket. Your delivery man squeezed all my orders jus in front of the lift. He don't even bother to bring in to the big hall . I have to carry all the wreath myself to the hall. I am a 65 yrs old lady and hv to do work for your lazy staff. V disappointed , don't think I will order from you anymore.”

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Posted 3 years ago

Dear Hoong, Thank you for the detailed feedback and we are very sorry that you had this experience. While this is not the norm for our team, I am not going to make excuses because I understand how unpleasant it was to be in such a situation. I believe one of our managers already contacted you to address the matter. We also want to thank you for allowing us to make everything right for you. Please be assured that we have taken note of this issue seriously, feedback from customers is an essential component of our business and helps us improve. Again sorry and thank you for taking the time to help us serve you better. Sincerely, Chuck CS Manager

Posted 3 years ago

“I will give a 5. It was an easy and smooth process and I appreciate the efficiency for the same day delivery especially during a PH. Thumbs up and keep up the good work.”

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Posted 3 years ago

“Hi there, I would like to commend the good service of Lovelyn who assisted with my queries on a Sunday evening and assisted with expediting my last-minute order the following day. The prompt follow-up on delivery day was also impeccable. I will definitely recommend XpressFlower to my family and friends. Have a good week ahead.”

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Posted 3 years ago

“Xpressflower supercedes my expectations everything with their sincere and prompt customer service. Easy to make orders, and customer service provides me swift response and assurance. I am very thankful and definitely recommend this company anytime.”

XpressFlower 5 star review on 24th October 2022

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Posted 3 years ago

“Everything was good. Prompt replying to my messages via WhatsApp.”

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Posted 3 years ago

“Very efficient service. Delivery was as scheduled. Repeated orders.”

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Posted 3 years ago

“Great! Exceeded my expectation. Thk u very much!”

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Posted 3 years ago

“Bouquet looked decent, but was delivered in an adhesive tape can and not a box. It would be nice if there was a professional-looking container for these flowers. No dry ice or anything to keep the flowers cool either. Would only recommend to a friend or colleague if they are desperate.”

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Posted 3 years ago

Dear James, We do our best to give outstanding service to our customers and we are saddened by this recent purchase of yours. We have taken note of everything you wrote in this review so that our team can learn from it. Separately, I have dropped you an email to address the situation. We are hoping that you would give us the chance to serve you better next time. Thank you. Sincerely, Chuck CS Manager

Posted 3 years ago

“A pic of the flowers was sent to me before the delivery and it was very assuring because they look as great as the one from the website! Flowers look full and pretty! Thank you, XpressFlower.com.”

XpressFlower 5 star review on 22nd October 2022

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Posted 3 years ago

Hello Eric, Thank you for the wonderful note. It has always been our aim to provide the best service/products to our patrons and I'm glad that it reflected during your recent purchase. It always make us happy when we see our customers satisfied with the service. Thank you, we'll be here when you need us again. Cheers, Chuck CS Manager

Posted 3 years ago

“👍 deliver on time as promised”

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Posted 3 years ago

“the flower cant stand properly . fell down . its really a very experience.”

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Posted 3 years ago

Hi Karen, We truly apologize for the inconvenience this has caused you. Please be assured that we will take your issue seriously and will do all that we can to resolve it. Please allow a short time for us to review your this, will be in touch if there is any information that we need, but in the meantime, thank you for taking the time to raise this issue. Sincerely, Chuck CS Manager

Posted 3 years ago

“Very efficient and helpful personnel throughout the entire company.”

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Posted 3 years ago

“I'm glad that I choose XpressFlower.com I love the products that was dispalayed online. Its user friendly. Making order is a breeze. Transactions was smooth from begining to the end. Customer care also make an effort to wasapp me before delivery. Just to show the details of the item ordered. Thank you for the wonderful service.”

XpressFlower 5 star review on 17th October 2022

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Posted 3 years ago

Hello Siti, Thank you for the kind words and for sharing your experience with your recent purchase. Client feedback is very important to our organization and helps to shape and improve all that we do. We were happy to hear of your positive experience. Again thank you! We value your business and look forward to many years of serving you. Cheers, Chuck CS Manager

Posted 3 years ago

“Very professional especially the CSO , will order from you all in future.”

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Posted 3 years ago

XpressFlower is rated 4.7 based on 6,373 reviews