XpressFlower Reviews

Name: XpressFlower
Rating: 4.70

4.7 Rating 6,087 Reviews

93 %

of reviewers recommend XpressFlower

4.7

Based on 6,087 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About XpressFlower:

Xpressflower.com is one of Singapore's leading flowers & gifts service provider that has been delivering gorgeous flowers for more than 15 years! Being a major player in Singapore's floral industry, we are committed to offering only the freshest flowers & gifts, backed by service that is both reliable & prompt. Xpressflower .com also carries an extensive range of products including soft toys, cakes, chocolates, wines & champagne and even home and lifestyle products! We collaborate with some of the biggest brands (e.g. Disney, Osim)to come up with the best selection of flowers & gifts!

Visit Website

Phone:

62801007

Email:

cs@xpressflower.com

Location:

160 Paya Lebar Rd, #03-03/04, Orion@PayaLebar
409022

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XpressFlower 5 star review on 18th June 2025

Anonymous

XpressFlower 5 star review on 15th June 2025

782

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Thanks you”

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Posted 1 year ago

“My sincere thanks to Romae !”

XpressFlower 5 star review on 4th December 2023

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Posted 1 year ago

“We could not have been any happier with the flowers and the delivery. The service was 1st class from start to finish. Ordered all the way from New Zealand and everything went smoothly. We can not recommend this flower company enough. Thank you Venus for your tremendous support.”

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Posted 1 year ago

“really express 👍”

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Posted 1 year ago

“Confirmation emails and pictures were sent before day of delivery. Flowers were very nice and fresh. Thank you!”

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Posted 1 year ago

“Excellent experience”

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Posted 1 year ago

“Very efficient, managed to fulfil my order n changes made on the delivery despite of short noticed. Really appreciate it. Thanks for the excellent job done.”

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Posted 1 year ago

“These guys have never disappoint. Very prompt and professional service. Definitely ordering again from here!”

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Posted 1 year ago

“Ordered the hamper at 12.30 mid night but have problem with payment. Woke up early morning to complete the payment at 7 am after receiving the link to pay. This is a hamper to hospital. Patience could be discharged anytime. I expect the delivery to be latest before the afternoon visiting hour. At 5 pm I received a message to say that the delivery could be around 8 pm. Sigh ! At 7.10pm I receive a call to say that the name does not match the bed I have indicated. Immediately I called the family to confirm. But unable to reach anyone, the number from call centre was on recording. Managed to send a message through WhatsApp. However call centre returned my call 30 mins later told me that they will deliver before 10 pm. What a mess ! I told the caller to check before giving me standard answer. Finally she checked with logistic, it was delivered at 7.51pm. Wat a service. Need to have a system to communicate better as your business has grown too fast. However the delivery/ logistic is bad. Saw logistic only collect the hamper in the evening. Too too slow for a small island like Singapore. Bad experience. !”

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Posted 1 year ago

“Overall excellent 👍👍👍”

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Posted 1 year ago

“Understands the request very well. Super service.”

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Posted 1 year ago

“they are great and helpful”

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Posted 1 year ago

“Fast and hassle free”

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Posted 1 year ago

“Fantastic customer service. Photos of the items are sent beforehand and as soon as items are delivered, you are notified.”

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Posted 1 year ago

“Fast delivery and order admin support is great”

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Posted 1 year ago

“A fast and efficient service with fresh flowers of which i might buy again in the future.”

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Posted 1 year ago

“A bit upset that the name on the message card was written wrongly. Staff should have checked again, as the recipient's family would have been more upset about this incident. The email that I received yesterday confirmed that there was no error. But this morning when they sent me the image in the mail I was shocked. And I had to call the hotline to inform them to change it before the item was sent. Thank you”

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Posted 1 year ago

“Fast and efficient! Ordering via watsapp is supereasy!! Thanks for the swift arrangement!”

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Posted 1 year ago

“transaction is smooth, customer support is amazing!”

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Posted 1 year ago

“V impressed with whatsapp order tking service for same delivery of flower on a Sunday. Thank you!”

XpressFlower 5 star review on 27th November 2023

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Posted 1 year ago

XpressFlower is rated 4.7 based on 6,087 reviews