XpressFlower Reviews

Name: XpressFlower
Rating: 4.70

4.7 Rating 6,067 Reviews

93 %

of reviewers recommend XpressFlower

4.7

Based on 6,067 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About XpressFlower:

Xpressflower.com is one of Singapore's leading flowers & gifts service provider that has been delivering gorgeous flowers for more than 15 years! Being a major player in Singapore's floral industry, we are committed to offering only the freshest flowers & gifts, backed by service that is both reliable & prompt. Xpressflower .com also carries an extensive range of products including soft toys, cakes, chocolates, wines & champagne and even home and lifestyle products! We collaborate with some of the biggest brands (e.g. Disney, Osim)to come up with the best selection of flowers & gifts!

Visit Website

Phone:

62801007

Email:

cs@xpressflower.com

Location:

160 Paya Lebar Rd, #03-03/04, Orion@PayaLebar
409022

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XpressFlower 5 star review on 27th May 2025

776

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Provided excellent service. Received updates regularly from customer service on the scheduled delivery.”

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Posted 8 months ago

“Easy and fast service. However the delivery note did have the details of the recipient.”

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Posted 8 months ago

“Everything was fine. Except the delivery was late as i did request for an early delivery as i wanted to suprise my girlfriend n now its not a suprise cause shes out.”

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Posted 8 months ago

Hello Rayyan, Thank you for your valuable feedback. Upon review, we see that the time slot you selected was from 9:00 AM to 1:59 PM, and your item was delivered at 11:44 AM, well within that window. Kindly note that we are unable to provide an exact delivery time, as our courier's route is carefully planned to accommodate all deliveries within the given timeframe. However, we do offer a priority block time delivery service, which allows us to prioritize your order for delivery by a separate courier. Please note that this service does come with an additional fee. Should you have any further questions or require any assistance, please feel free to reach out. We are always happy to help. Thank you for choosing our service, and we look forward to serving you again! Cheers, Chuck CS Manager

Posted 8 months ago

“Good and Fast.”

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Posted 8 months ago

“Easy to order and fast delivery. However, flower range is limited.”

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Posted 8 months ago

“I am quite delighted with the service provided by XpressFlower. Support Lai responded quickly, providing excellent effective and timely service. Will definetly seek their service in the near future. Well done!”

XpressFlower 5 star review on 7th October 2024

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Posted 8 months ago

Hello Winnie, Thank you so much for your wonderful feedback! We're glad to hear that you were delighted with our service and that Lai was able to assist you promptly and effectively. We truly appreciate your kind words and your trust in Xpressflower. We look forward to serving you again in the near future! If there's anything else we can assist you with, please don't hesitate to reach out. Thank you once again! Cheers, Xpressflower Team

Posted 8 months ago

“Awesome customer service reposnse. Fast and reponsive reply via whatsapp is very convenient. Messages on whatsapp still continues even after 10pm. Remarkable dedication. Follow up on items ordered on such short notice, less than 12 hours was attended thoroughly. Communication is well maintained until to the delivery person. Impressive and awesome experience. Will definitely recommend to my friends and family.”

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Posted 8 months ago

Hello Zaweer, Thank you so much for your awesome feedback! We're really happy to hear that you had such a great experience with our customer service. It’s great to know that our Whatsapp support was convenient and responsive, even after hours. We always aim to go the extra mile, and we're glad we could help with your order on such short notice. Keeping the communication smooth right up to the delivery is something we take seriously, so we're thrilled it stood out to you! Thanks a ton for recommending us to your friends and family:) we truly appreciate it! If you need anything else, feel free to reach out anytime. Cheers, Xpressflower Team

Posted 8 months ago

“The website was very easy to navigate through, Nica from customer service was helpful via Whatsapp, delivery was quick and the flowers were of amazing quality! I'd buy again 100%.”

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Posted 8 months ago

“Fantastic service from Xpressrlower.com. They took a picture of the delivered flowers for my reference - something which rother florist have not done before!”

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Posted 8 months ago

“Been ordering flowers from this shop. The interface is not wow, but is very easy to use. What I really like about this shop is the service, especially during delivery.”

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Posted 8 months ago

“I've ordered from Xpressflower.com a few times already and I'm really pleased with the freshness of the blooms and the staff's proactiveness in reaching out to me in one instance when flowers needed to be replaced with another. Deliveries were always made as scheduled. Highly recommended!”

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Posted 8 months ago

“The staff was very friendly and gave clear instructions on how to order. The entire process was very pleasant and hassle-free, and the wreath that I ordered was delivered in about 4 hours. Payment was very easy too. Thank you so much for the excellent service!”

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Posted 8 months ago

“Del as purchased online”

XpressFlower 5 star review on 4th October 2024

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Posted 8 months ago

“There were 2-3 times when I urgently needed to have a wreath delivered. XpressFlowers was very efficient and prompt in their delivery. They emailed me pictures of the final product and updated me on the status of the order.”

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Posted 8 months ago

“The turnaround time of the service and the response rate is fast”

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Posted 8 months ago

“I love the prompt service and ease of order flowers online from XpressFlowers! I had some queries and had reached out via Live Chat. They were replied promptly. After placing my order. Venus reached out to me via WhatsApp due to an item in the hamper being out of stock. And asked me if was okay to replace it with another. Appreciate the customer service!”

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Posted 8 months ago

Hi Akiff, Thanks a ton for your awesome feedback! We're really glad to hear you loved our quick service and found ordering flowers online a breeze. It’s great to know our Live Chat was there to help you out! We’re also happy that Venus was able to connect with you on WhatsApp about the item in your hamper and offer a replacement. Your satisfaction means a lot to us, and we truly appreciate your shoutout to our customer service! If you have any other questions or need anything else, just give us a shout. We can’t wait to serve you again! Cheers, Chuck CS Manager

Posted 8 months ago

“So far so good!”

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Posted 8 months ago

“Flowers were pretty. Good communication, we received the photos of the bouquet via email in advance. However, there was a delay which was quite a bummer.”

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Posted 8 months ago

“Very impressed with the efficient and professional service! Loved how they kept me updated throughout the whole process and even sent me photos of the finished product! The flowers looked like what was on the website and they were gorgeous. Honestly gave me a peace of mind knowing the flowers were good quality and sent punctually. Will be ordering from them again”

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Posted 8 months ago

Hi Phuong, Thanks so much for the fantastic 5-star rating! We're super excited to hear that you were impressed with our efficient and professional service. Keeping our customers updated is really important to us, so it’s awesome to know you appreciated that! We totally get how important it is to deliver high-quality products, and we always strive to make sure the flowers you receive look just as gorgeous as they do on our website. We're thrilled to hear they brought you peace of mind! Can’t wait to serve you again in the future! Cheers, Xpressflower Team

Posted 8 months ago

“Friendly service and reasonable price.”

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Posted 8 months ago

XpressFlower is rated 4.7 based on 6,067 reviews