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XpressFlower Reviews

4.7 Rating 6,077 Reviews
93 %
of reviewers recommend XpressFlower
4.7
Based on 6,077 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Courier
Average Delivery Time
Next Day
On-time Delivery
96%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Read XpressFlower Reviews

About XpressFlower:

Xpressflower.com is one of Singapore's leading flowers & gifts service provider that has been delivering gorgeous flowers for more than 15 years! Being a major player in Singapore's floral industry, we are committed to offering only the freshest flowers & gifts, backed by service that is both reliable & prompt. Xpressflower .com also carries an extensive range of products including soft toys, cakes, chocolates, wines & champagne and even home and lifestyle products! We collaborate with some of the biggest brands (e.g. Disney, Osim)to come up with the best selection of flowers & gifts!

Visit Website

Phone:

62801007

Email:

cs@xpressflower.com

Location:

160 Paya Lebar Rd, #03-03/04, Orion@PayaLebar
409022

Write Your review

Anonymous
Anonymous  // 01/01/2019
Item was received on time based on the schedule timing. My wife was so happy with the design and the flower was so lovely too. Definitely will return back next time for future purchase.
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Posted 8 months ago
I have ordered the flowers from Turkiye and was a bit worried about the delivery but when my girlfriend sended me the pictures of the arrangement and how beautiful they look, I totally encourage you to order from them. They provided photos of the flowers before sending out and informed that they were delivered to the address. And it was really a quick delivery!
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Posted 8 months ago
Very smooth process to place order. Like it that I was updated with photo of delivered flower stand.
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Posted 8 months ago
No idea of how the actual product looks like. Was told by customer care that photo of product delivered requires additional payment. Flabbergasted. First and last time.
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Posted 8 months ago
customer service was excellent. provided updates on status of delivery every step of the way. quick turnaround time from purchase to delivery. will definitely re-purchase.
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Posted 8 months ago
Not the first purchase . Item was given to me with no issues . Definitely will purchase again in future
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Posted 8 months ago
Keep the buyer informed before delivery and shared photo of the sunflower too. Delivery as per instruction. nice and seamless experience
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Posted 8 months ago
Very good and prompt in my request. Good service.
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Posted 8 months ago
Very good services. fast delivery
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Posted 8 months ago
Fast and swifly
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Posted 8 months ago
Provided excellent service. Received updates regularly from customer service on the scheduled delivery.
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Posted 8 months ago
Easy and fast service. However the delivery note did have the details of the recipient.
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Posted 8 months ago
Everything was fine. Except the delivery was late as i did request for an early delivery as i wanted to suprise my girlfriend n now its not a suprise cause shes out.
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Posted 8 months ago
Hello Rayyan, Thank you for your valuable feedback. Upon review, we see that the time slot you selected was from 9:00 AM to 1:59 PM, and your item was delivered at 11:44 AM, well within that window. Kindly note that we are unable to provide an exact delivery time, as our courier's route is carefully planned to accommodate all deliveries within the given timeframe. However, we do offer a priority block time delivery service, which allows us to prioritize your order for delivery by a separate courier. Please note that this service does come with an additional fee. Should you have any further questions or require any assistance, please feel free to reach out. We are always happy to help. Thank you for choosing our service, and we look forward to serving you again! Cheers, Chuck CS Manager
Posted 8 months ago
Good and Fast.
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Posted 8 months ago
Easy to order and fast delivery. However, flower range is limited.
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Posted 8 months ago
I am quite delighted with the service provided by XpressFlower. Support Lai responded quickly, providing excellent effective and timely service. Will definetly seek their service in the near future. Well done!
XpressFlower 5 star review on 7th October 2024 XpressFlower 5 star review on 7th October 2024 XpressFlower 5 star review on 7th October 2024 XpressFlower 5 star review on 7th October 2024 XpressFlower 5 star review on 7th October 2024
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Posted 8 months ago
Hello Winnie, Thank you so much for your wonderful feedback! We're glad to hear that you were delighted with our service and that Lai was able to assist you promptly and effectively. We truly appreciate your kind words and your trust in Xpressflower. We look forward to serving you again in the near future! If there's anything else we can assist you with, please don't hesitate to reach out. Thank you once again! Cheers, Xpressflower Team
Posted 8 months ago
Awesome customer service reposnse. Fast and reponsive reply via whatsapp is very convenient. Messages on whatsapp still continues even after 10pm. Remarkable dedication. Follow up on items ordered on such short notice, less than 12 hours was attended thoroughly. Communication is well maintained until to the delivery person. Impressive and awesome experience. Will definitely recommend to my friends and family.
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Posted 8 months ago
Hello Zaweer, Thank you so much for your awesome feedback! We're really happy to hear that you had such a great experience with our customer service. It’s great to know that our Whatsapp support was convenient and responsive, even after hours. We always aim to go the extra mile, and we're glad we could help with your order on such short notice. Keeping the communication smooth right up to the delivery is something we take seriously, so we're thrilled it stood out to you! Thanks a ton for recommending us to your friends and family:) we truly appreciate it! If you need anything else, feel free to reach out anytime. Cheers, Xpressflower Team
Posted 8 months ago
The website was very easy to navigate through, Nica from customer service was helpful via Whatsapp, delivery was quick and the flowers were of amazing quality! I'd buy again 100%.
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Posted 8 months ago
Fantastic service from Xpressrlower.com. They took a picture of the delivered flowers for my reference - something which rother florist have not done before!
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Posted 8 months ago
Been ordering flowers from this shop. The interface is not wow, but is very easy to use. What I really like about this shop is the service, especially during delivery.
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Posted 8 months ago
XpressFlower is rated 4.7 based on 6,077 reviews