XpressFlower Reviews

Name: XpressFlower
Rating: 4.70

4.7 Rating 6,378 Reviews

93 %

of reviewers recommend XpressFlower

4.7

Based on 6,378 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About XpressFlower:

Xpressflower.com is one of Singapore's leading flowers & gifts service provider that has been delivering gorgeous flowers for more than 15 years! Being a major player in Singapore's floral industry, we are committed to offering only the freshest flowers & gifts, backed by service that is both reliable & prompt. Xpressflower .com also carries an extensive range of products including soft toys, cakes, chocolates, wines & champagne and even home and lifestyle products! We collaborate with some of the biggest brands (e.g. Disney, Osim)to come up with the best selection of flowers & gifts!

Visit Website

Phone:

62801007

Email:

cs@xpressflower.com

Location:

160 Paya Lebar Rd, #03-03/04, Orion@PayaLebar
409022

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XpressFlower 5 star review on 18th January 2026

801

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very efficient and very good customer service”

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Posted 4 years ago

“website photo is not the same as actual wreath delivered see comment pic uploaded”

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Posted 4 years ago

Hello Sheila, We are truly sorry for this experience on your recent order. We work very hard to keep our customers happy and would love it if you’d give us a chance to rectify the situation. We are checking on this now, One of our representatives will contact you asap. Regards, Chuck CS Manager

Posted 4 years ago

Hi Sheila, Thank you for taking the time to speak with us earlier. Again, on behalf of Xpressflower, please accept my sincerest apology. I appreciate all the details you included in your review and have taken note of everything you wrote, rest assured that we will discuss this internally and make improvements asap. As promised, we sent you something in your in your email which you can use on your next purchase. Your feedback helps us to shape and improve our service to meet your needs. Our goal is to provide you with the best customer experience. Hope that you'll give us a second chance to serve you better next time. Meanwhile, Keep safe and well! Sincerely, Chuck CS Manager

Posted 4 years ago

“Thank you so much Xpress Flowers for delivering such a beautiful flower wreath to my loved one in Singapore. The flowers were fresh and beautiful. The customer service representative are pleasant and very helpful. Definitely gave me a very pleasant buying experience.”

XpressFlower 5 star review on 2nd June 2021

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Posted 4 years ago

“The customer service is very proactive n professional”

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Posted 4 years ago

“My recipient likes it a lot. Thanks for delivering fast.”

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Posted 4 years ago

“The online order was easy to do. I love the many choices presented. The delivery was also prompt and the delivery man was polite. Thank you.”

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Posted 4 years ago

“So reliable! Very swift responses, beautiful flower arrangements, better than pictures on online!! Will repeat!! Thank you!!”

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Posted 4 years ago

“Delivery service was great! Thank you.”

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Posted 4 years ago

“Great services and good quality”

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Posted 4 years ago

“Thank you so much for your amazing service! Your communication the photos and the confirmation the attention to detail. You took the stress and anxiety out of ordering flowers from overseas. You are our go to florist”

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Posted 4 years ago

“Fast delivery. Able to reschedule when wrong date selected. Good CS though line was a tad difficult to get through initially as rang twice as got hanged.”

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Posted 4 years ago

“Not the first time XpressFlower delivered my flowers and handled my request with so much poise! Never intend to choose another florist 😀”

XpressFlower 5 star review on 31st May 2021

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Posted 4 years ago

Hi Karthig, We are forever grateful for your customer loyalty. The whole team is thrilled that you put your faith in us. Please rest assured that we will continue to strive to provide you our very best customer service. PS Happy birthday to your Mum:) Always keep safe and well! Cheers! Chuck CS Manager

Posted 4 years ago

“Thank you for the delivery. My mum likes the flowers very much. I hope to order flowers from you in the near future.”

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Posted 4 years ago

“it will be nice if express flower can use a messaging option immediately after calling if customer isn't answering. please don't call 5-6times non stop if we are not picking up the phone. Please use a messenger system. Thanks.”

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Posted 4 years ago

Hi Rogini, Thank you for leaving an honest feedback. We do our very best to keep our customers happy and have taken note of your recent experience. Rest assured that we are working on this and will do the necessary improvements/changes. I will personally talk to everyone in our CS department to address the matter Hoping that you'll give us a second chance to serve you better next time. Thank you again for your insightful review and have a great evening ahead. Meanwhile Keep safe and well! Cheers, Chuck CS Manager

Posted 4 years ago

“Yiwen at compassone outlet made a beautiful hamper for my cousin newborn child. Glad we can send our congratulatory wishes so conveniently.”

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Posted 4 years ago

“The services provided by your sales staff very good.”

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Posted 4 years ago

“good and prompt service.”

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Posted 4 years ago

“Very fast and simple process to order flowers!”

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Posted 4 years ago

“just ordered in the afternoon, XpressFlower has made the effort to call me and assure me that they will deliver the flowers and gift to my friend at a certain time Efficient and polite service. Thanks for the good service and delivery effort 👍”

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Posted 4 years ago

“This time I must say the flowers looked dry they were not as fresh as the previous times.”

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Posted 4 years ago

Hi Ganesh, We are truly sorry for this bad experience on your recent order, We work very hard to keep our customers happy and would love it if you’d give us a chance to rectify the situation. One of our customer service will contact you to address the issue asap. Sincerely, Chuck CS Manager

Posted 4 years ago

XpressFlower is rated 4.7 based on 6,378 reviews