XpressFlower Reviews

Name: XpressFlower
Rating: 4.70

4.7 Rating 6,378 Reviews

93 %

of reviewers recommend XpressFlower

4.7

Based on 6,378 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About XpressFlower:

Xpressflower.com is one of Singapore's leading flowers & gifts service provider that has been delivering gorgeous flowers for more than 15 years! Being a major player in Singapore's floral industry, we are committed to offering only the freshest flowers & gifts, backed by service that is both reliable & prompt. Xpressflower .com also carries an extensive range of products including soft toys, cakes, chocolates, wines & champagne and even home and lifestyle products! We collaborate with some of the biggest brands (e.g. Disney, Osim)to come up with the best selection of flowers & gifts!

Visit Website

Phone:

62801007

Email:

cs@xpressflower.com

Location:

160 Paya Lebar Rd, #03-03/04, Orion@PayaLebar
409022

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XpressFlower 5 star review on 18th January 2026

801

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Thumbs up 👍”

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Posted 4 years ago

“Overall a good experience. Just 1 feedback. As i meant it as a surprise, I indicated in the form for the delivery personal to call before appearing at the door which did not happen. Would have given 4-5 stars otherwise.”

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Posted 4 years ago

Hello Lewis, Thank you for the feedback. Apologies for this unpleasant experience as well. We work very hard for 100% customer satisfaction and would like to make things right with you. One of our representatives will contact you soon to make everything right for you, We are hoping that you'll give us a second chance to serve you better next time. Sincerely, Chuck CS Manager

Posted 4 years ago

“Poor management and internal communication!!!!!!! I understand that Malaysia is under MCO now, that’s why I ask ahead whether are they able to send over the gourmet pack during this period and they confirm to me that they able to send. I order the item at Last Sunday and schedule to deliver on this Sat, 12 Jun. And the funny part is customer service only inform me on 10 that they are unable to send over. What the Fxxxk is that service”

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Posted 4 years ago

Dear Ling, We are very sorry that you had this terrible experience. We are usually known for our prompt service and our responsiveness to our clients. We work very hard to keep clients happy. One of our representatives will get in touch with you soon to address your concerns. Thank you for your feedback. Sincerely, Chuck CS Manager

Posted 4 years ago

“accomodative”

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Posted 4 years ago

“Convenient and great services.”

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Posted 4 years ago

“Website is user-friendly.”

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Posted 4 years ago

“The lady I spoke with on the phone for guidance was exceptionally patient and that meant A LOT!!!!!!! Good job..”

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Posted 4 years ago

“Wonderful fruit basket and thank you for making two people very happy.”

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Posted 4 years ago

“Very good service”

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Posted 4 years ago

“Face problem ordering online. After key in all the information, not able to make payment. Have to resubmit order manually with the help of your staff.”

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Posted 4 years ago

Hi, Thank you so much for providing feedback. We are sorry that you had this experience on our website. One of our representatives will get in touch with you soon to discuss your concerns further. Rest assured that we will check on this to avoid similar issue to happen in the future. Meanwhile, keep safe and well! Sincerely, Chuck CS Manager

Posted 4 years ago

“Flowers are so fresh.. Great and polite delivery service”

XpressFlower 5 star review on 8th June 2021

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Posted 4 years ago

“Good customer service. Follow-up good. Called plus messaged. Recipient was happy with the fresh flowers and arrangement.”

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Posted 4 years ago

“Love-Lyn was super helpful and managed to reschedule my delivery which I wrongly inputted. All in all, superb experience. Thank you xpress flowers!”

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Posted 4 years ago

“I had ordered flower online on other platforms before XpressFlower is the best.”

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Posted 4 years ago

“Efficient and simple ordering plus delivery! Will recommend to friends and family as well order again in future for special occasions. This is not my first time ordering from xpress flower and they have never let me down.”

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Posted 4 years ago

“As usual XpressFlower.com did not disappoint & everything went smoothly !”

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Posted 4 years ago

“Excellent use of digital engagement to keep the customer updated and informed of the order status. Simple to use web purchase. Thoughtful to include pre-templated responses. Personalized WhatsApp services is a good touch.”

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Posted 4 years ago

“Service -- Good”

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Posted 4 years ago

“helpful sale and delivery on schedule. thanks”

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Posted 4 years ago

“So far so good 😊”

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Posted 4 years ago

XpressFlower is rated 4.7 based on 6,378 reviews