XpressFlower Reviews

Name: XpressFlower
Rating: 4.70

4.7 Rating 6,378 Reviews

93 %

of reviewers recommend XpressFlower

4.7

Based on 6,378 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About XpressFlower:

Xpressflower.com is one of Singapore's leading flowers & gifts service provider that has been delivering gorgeous flowers for more than 15 years! Being a major player in Singapore's floral industry, we are committed to offering only the freshest flowers & gifts, backed by service that is both reliable & prompt. Xpressflower .com also carries an extensive range of products including soft toys, cakes, chocolates, wines & champagne and even home and lifestyle products! We collaborate with some of the biggest brands (e.g. Disney, Osim)to come up with the best selection of flowers & gifts!

Visit Website

Phone:

62801007

Email:

cs@xpressflower.com

Location:

160 Paya Lebar Rd, #03-03/04, Orion@PayaLebar
409022

Write Your review

Tell us how XpressFlower made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

XpressFlower 5 star review on 18th January 2026

801

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Jasmine is a gem. She replied to my enquiry on what's app very promptly and with great courtesy and sincerity. Loved the whole experience from shopping to order. Seamless. Thankyou!”

Helpful Report

Posted 4 years ago

“Great customer service. Swift delivery. Timely updates.”

Helpful Report

Posted 4 years ago

“Customer service fast response and flexible to change the types and colours of flowers. Good job.”

XpressFlower 5 star review on 18th June 2021

Helpful Report

Posted 4 years ago

“Very pretty !”

Helpful Report

Posted 4 years ago

“good, service within a short period the order went through b4 midnight and the next morning everything was arranged and send to the receiver family without and worry. They even take a screenshot where the flower was displayed.”

Helpful Report

Posted 4 years ago

“No matter how last minute it is for me to place order, XpressFlower.com is always ready to help. Thank you very much for always doing a wonderful job!”

Helpful Report

Posted 4 years ago

“It was a prompt reply when I made order. I requested to get a photo of delivery with my mom, but the courier guy forgot it seems. And i didnt get to see the bouquet as well as im not living with my mom.”

Helpful Report

Posted 4 years ago

“The online purchase was a breeze with lots of choices for all occasions.”

XpressFlower 5 star review on 17th June 2021

Helpful Report

Posted 4 years ago

“Overall satisfactory were OK, except for delivery which should improve. Received confirmation delivery on the way at 230pm, but flower deliver only around passed 5pm.”

Helpful Report

Posted 4 years ago

Hello WeeFuk, Thanks for sharing your feedback. We’re sorry your experience didn’t match your expectations. It was an uncommon instance and hopefully we’ll do better in the future. As for the delivery timing, please accept our apologies as we are not able to send it earlier as actual timing of delivery will depend on our couriers scheduled delivery routes for the day. However, we are working towards a service in the future that we will enable us to provide a specific timed delivery. I will raise your feedback with our logistics team to see how we can further enhance the delivery process. Thank you for shopping with Xpressflower.com and hope you can shop with us again. Keep safe and have a great day ahead! Sincerely, Chuck CS Manager

Posted 4 years ago

“Excellent service. Flowers look great.”

Helpful Report

Posted 4 years ago

“Very happy with my order. Looks exactly the same as in the pic. My friend love it.”

Helpful Report

Posted 4 years ago

“Good and fast delivery.”

Helpful Report

Posted 4 years ago

“I’m very happy to purchase flowers from your shop,staff very helpul & very professional.I’ll definitely come back again.”

Helpful Report

Posted 4 years ago

“Tip top customer service! Fresh flowers! Never disappoints customer! Will always go back to XpressFlower! Great job! Thank you so much!”

XpressFlower 5 star review on 16th June 2021

Helpful Report

Posted 4 years ago

“It’s good and fast thank tou”

Helpful Report

Posted 4 years ago

“Perfect, Perfect, Perfect!!! Perfect ordering system, perfect prompt delivery and perfect flower arrangement. Actually the delivered flower arrangement looked better than the online pic. And importantly, my perfect partner is perfectly happy!”

XpressFlower 5 star review on 15th June 2021

Helpful Report

Posted 4 years ago

“Delivery was prompt and fast, items as shown. Thank you, smooth transaction, hassle free.”

Helpful Report

Posted 4 years ago

“In the begining, I were shocked when 1 of the item in my order was shorted. I were only inform on the delivery day. I expected my order to be exactly what it is as order was days ahead but never the less, Shan follow-up with me professionally. Seriously, I were disappointed as this is my first order with Xpressflower. But Shan try her best to "patch" it up so I guess I ought to give Xpressflower a chance. I hope, in future my order with Xpressflower will not be disappointing as there are plenty of florists here. Can't deny that others have better presentation than your but at the end of the day, do take attention at the customer satisfaction so customer will stay with you. Come out with fresh ideas and creatively too. Sent my regards to Shan and once again, thank her on my behalf for the followup. You have a good employee here. Take Care n Stay Healthy.”

Helpful Report

Posted 4 years ago

Hello Michael, I have just reviewed your recent order, thank you for writing to us about the issue you had with the last minute changes on the bouquet you ordered. We are sorry to hear that you had this experience with us. Please be assured that we have taken note of this incident seriously and will be discussing it with the involved departments. We know that there are many alternative florists that you could have chosen, so please be assured of our gratitude and know that we cater everyone as a highly valued customer. Nevertheless, Thank you again for the kind words and will send your regards to Shan as well, feedback like this is an essential component of our business and helps us improve. Please let us know if there is anything we can do to make your next experience with us even better. Meanwhile Keep safe and well! Cheers, Chuck CS Manager

Posted 4 years ago

“Great service with lovely vase and flowers”

XpressFlower 5 star review on 14th June 2021

Helpful Report

Posted 4 years ago

“Beautiful display of flowers.Very pleased with the service.”

Helpful Report

Posted 4 years ago

XpressFlower is rated 4.7 based on 6,378 reviews