XpressFlower Reviews

Name: XpressFlower
Rating: 4.70

4.7 Rating 6,378 Reviews

93 %

of reviewers recommend XpressFlower

4.7

Based on 6,378 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About XpressFlower:

Xpressflower.com is one of Singapore's leading flowers & gifts service provider that has been delivering gorgeous flowers for more than 15 years! Being a major player in Singapore's floral industry, we are committed to offering only the freshest flowers & gifts, backed by service that is both reliable & prompt. Xpressflower .com also carries an extensive range of products including soft toys, cakes, chocolates, wines & champagne and even home and lifestyle products! We collaborate with some of the biggest brands (e.g. Disney, Osim)to come up with the best selection of flowers & gifts!

Visit Website

Phone:

62801007

Email:

cs@xpressflower.com

Location:

160 Paya Lebar Rd, #03-03/04, Orion@PayaLebar
409022

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XpressFlower 5 star review on 18th January 2026

801

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The tracking of the timing of delivery was not updated to me by SMS or call proactively. I need to call back and ask for the updating. The extra $ I paid for the services is not justified.”

Helpful Report

Posted 4 years ago

Hello Jacky, We are truly sorry for the negative experience. We work very hard to keep our customers happy and would love it if you’d give us a chance to rectify the situation. One of our CS rep will get in touch with you soon. Hoping for your kind understanding. Sincerely, Chuck CS Manager

Posted 4 years ago

“I ordered a fruit basket 2 days ago, and the person I liaise with helped with my order through WhatsApp, but yesterday, I had to order via the form. It was a bit tedious but thankfully all went well.”

Helpful Report

Posted 4 years ago

Hello Afiqah, Thanks for the recent feedback that you shared regarding your experience with Xpressflower. Our order form is our process which helps us capture the accurate details of our clients order. Nevertheless, We are happy to hear of your positive experience and wanted to thank you on your recent purchase. Customers feedback is very important to our organization and helps to shape and improve all that we do. Please let us know if there is anything we can do to make your next experience with us even better. Always keep safe and well! Cheers, Chuck CS Manager

Posted 4 years ago

“Love the selection of flower and gift! Pretty and heartwarming! Everlasting”

XpressFlower 5 star review on 25th June 2021

Helpful Report

Posted 4 years ago

Hi Katt! Thank you so much for posting such a kind words about us. We try our best to serve our clients better. Thanks once again and have a great day! PS. Happy Birthday to your Sister:) Keep safe! Cheers, Chuck CS Manager

Posted 4 years ago

“Delivered on time. And the counter service at Tampines outlet is also helpful. Overall Im a satisfied customer. Thank you”

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Posted 4 years ago

“Great service . On time delivery.”

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Posted 4 years ago

“Am impressed with the fast and efficient delivery to recipient as I placed my online purchase pretty late the night before. Your staff did a good job by following up my order proactively too. Well done and keep up the good work on both your customer and delivery services. Will use Xpress Flower for my next order again. Thank Uuu!”

XpressFlower 5 star review on 24th June 2021

Helpful Report

Posted 4 years ago

Hello Jane, We are very happy that you took the time to leave us this wonderful note. Our team works very hard to make sure that our customers get the best service possible and are glad that it reflected on your most recent purchase. We will make sure that the rest of the team reads your review and I am sure that it will brighten up their day. Thank you again and always keep safe!:) Cheers, Chuck CS Manager

Posted 4 years ago

“Wide selection of bouquet and very prompt and professional service. Keep up the good job.”

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Posted 4 years ago

“Dear XpressFlower Team, You have never failed me in all our Company's floral and Fruit basket deliveries. Thank you for keeping me uptodate on the status until the gift has been delivered to our recipient. Best wishes always. Thank you, Connie”

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Posted 4 years ago

“everything goes smooth”

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Posted 4 years ago

“Ordered the Cotton Candy Love and opted for in store pick-up. As the flowers were not available at the branch, was offered free delivery instead. Flowers were delivered on time as promised. Only gripe was that the hydrangea was not as Fresh as I'd hoped. Some petals were slightly brown. Still a positive experience nonetheless.”

Helpful Report

Posted 4 years ago

“Really appreciate that the flowers were delivered earlier, as per my request.”

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Posted 4 years ago

“Perhaps website can indicate clearly on the delivery charging and the price given should be before delivery charge. It created a little confusion to me especially when we shared cost that need to be transparent to everyone who contributed.”

Helpful Report

Posted 4 years ago

Hello Christine, Thank you for your feedback, We compile all reviews from our customers so that we can improve our services better. I'm personally checking on what happened with your order. One of our CS representative will get in touch with you soon. Sincerely, Chuck CS Manager

Posted 4 years ago

“Thank you for your great service ☺️ Really appreciate it. There was no option for me to surprise my hubs who celebrated his 1st Father’s Day away from me n our baby. He so happy once received the bouquet plus the sliced cake.”

Helpful Report

Posted 4 years ago

“Good delivery but do consider to shorten the accepting of delivery procedures. -After accepting the delivery, I had to sign on physical paper and delivery guy did not bring along any pen. -after signing, he need to take a photo with ‘signed’ DO together with flower and house unit number -after all these, still need to sign digitally on his mobile app.”

Helpful Report

Posted 4 years ago

Hello Jonathan, I appreciate all the details you included in your review and have taken note of everything you wrote. We strive to offer the best service and always appreciate hearing from our customers on how we can improve. Will be discussing this internally with the whole team for us to make further improvements. Thank you for taking the time to help us serve you better. Cheers, Chuck CS Manager Thank you very much.

Posted 4 years ago

“Nice flowers as my wife loves it and also fast delivery as per my instruction. Appreciated it even though I order it quite last minute and still able to make it on time during this Covid period. Many thanks !”

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Posted 4 years ago

“Prompt delivery and professionally handle customer needs.”

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Posted 4 years ago

“Ordered some flowers in the morning and they arrived in fantastic condition within a few hours (same day delivery) to my doorstep. Spoke with a service staff to confirm my order, and they were really polite and made sure to confirm that my order has been confirmed and will be delivered within the estimated time frame. Highly recommended!”

Helpful Report

Posted 4 years ago

Hi Amanda, The whole team is very happy that you took the time to leave us this wonderful note. We do our best to keep our customers happy and we are glad that our hard work has paid off! Thank you again for your kind words and we hope to serve you again soon. Have great day and keep safe always! Cheers, Chuck CS Manager

Posted 4 years ago

“Appreciated the prompt assistance provided by Shan in arranging a last minute order this morning for delivery before 5pm on Sunday. The WhatsApp service was awesome.”

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Posted 4 years ago

“Excellent service”

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Posted 4 years ago

“Awesome service”

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Posted 4 years ago

XpressFlower is rated 4.7 based on 6,378 reviews