XpressFlower Reviews

Name: XpressFlower
Rating: 4.70

4.7 Rating 6,378 Reviews

93 %

of reviewers recommend XpressFlower

4.7

Based on 6,378 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About XpressFlower:

Xpressflower.com is one of Singapore's leading flowers & gifts service provider that has been delivering gorgeous flowers for more than 15 years! Being a major player in Singapore's floral industry, we are committed to offering only the freshest flowers & gifts, backed by service that is both reliable & prompt. Xpressflower .com also carries an extensive range of products including soft toys, cakes, chocolates, wines & champagne and even home and lifestyle products! We collaborate with some of the biggest brands (e.g. Disney, Osim)to come up with the best selection of flowers & gifts!

Visit Website

Phone:

62801007

Email:

cs@xpressflower.com

Location:

160 Paya Lebar Rd, #03-03/04, Orion@PayaLebar
409022

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XpressFlower 5 star review on 18th January 2026

801

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I ordered online from Australia and the process was so smooth and easy. They kept me updated throughout the delivery and it got there so quickly. Will continue to shop with them”

XpressFlower 5 star review on 8th July 2021

Helpful Report

Posted 4 years ago

Hi Ana Thank you for your kind words :) This will inspire our team to work harder for our customers. have a great day ahead! Cheers Sam Chief Experience Officer

Posted 4 years ago

“Way too many notifications. Perhaps just end at the Whatsapp update upon arrival.”

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Posted 4 years ago

“I was looking for a last min birthday gift for a friend at Xpressflower (Causeway Point) and both the staff were very approachable and friendly in recommending which bouquet of flowers to get! Service was efficient as well, highly recommend!”

Helpful Report

(Causeway Point) - Posted 4 years ago

Hello Ying, I am glad that our team did a great job. We work very hard to ensure that our customers get outstanding service and it makes us very happy that it reflected during your recent visit. I will make sure that the rest of the team reads your review because I am certain that it will brighten up their day:) We hope to see you again and do keep safe and well! Cheers, Chuck CS Manager

Posted 4 years ago

“I am very pleased with the service provided by Gelyn. She constantly kept me updated. And our friend is very happy with the flowers that she received. Thank you.”

Helpful Report

Posted 4 years ago

Hi Li Foong, We are very grateful that you took the time to leave a review, Xpressflower values its customers and the whole team are committed to ensuring that every customer receives great service. Thank you once again and have a great evening:) Meanwhile always keep safe and well! Cheers, Chuck CS Manager

Posted 4 years ago

“Visited Tampines Store, Must praise Xiao Qi for her outstanding and professional services. Custom Designed a bouquet, shared with her the idea and she got it immediately. Great Design and Service.”

Helpful Report

(Tampines Mall) - Posted 4 years ago

Hi Zhiwei, We are very happy to read about your recent experience at our Tampines branch, It made our day:) We work hard to keep our clients happy and we are glad that we can keep doing what we love because of wonderful customers like you. Thank you again for taking the time to write a review, it is much appreciated. Always keep safe and well:) Cheers, Chuck CS Manager

Posted 4 years ago

“The service is swift prompt and efficient.”

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Posted 4 years ago

“Thank you for taking the time and patience to allow me to select the flower at the store. Thank you for informing me when the vase I ordered was not available before hand. The flowers turned out beautiful...just like the photo....unlike burgers!”

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Posted 4 years ago

“The whole process of ordering a condolences flower for my colleague was very smooth. The follow up with photos of the wreath, and the actual photo update and DO email provided reassurance of the item being delivered, and the visual appearance of the wreath gave confidence and assurance to us. Thank you Xpressflower!”

Helpful Report

Posted 4 years ago

“Hi Almost failed to deliver as requested on the same day from 2-4pm. But eventually it evened out by delivering before 8 pm. So, thankful for that. however, need to work on the timing of delivery. Otherwise good!”

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Posted 4 years ago

“I always choose your company to surprise my husband because of your exquisite service, variety of flowers and gifts to choose from and they are affordable. Thank you so much”

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Posted 4 years ago

“My request was followed faithfully. The flowers were excellent and my wife loved them.”

Helpful Report

Posted 4 years ago

“Wonderful and great order experience. Excellent service provided from Ms Venus. My order was delivered within the day”

Helpful Report

Posted 4 years ago

“Deliver within the stipulated time and the flowers are in pristine conditions”

Helpful Report

Posted 4 years ago

“I am very grateful that you have accommodated my late order and delivered the item on the same day.”

Helpful Report

Posted 4 years ago

“Xpressflower delivered the item on time and the actual product looks like the image on website.”

Helpful Report

Posted 4 years ago

“Very responsive. XpressFlower update the delivery status very promptly, have a peace of mind ordering from them.”

Helpful Report

Posted 4 years ago

“Easy to select and place order though would prefer to have new flower options yearly. Had to select same flower as previous years as there wasn't new design to choose from. Recommend to make order using a PC as the mobile payment page is not optimized. Had issues with payment though mobile 2 years in a row. Would have given 5 stars if there were more variety to choose from and a better mobile experience.”

Helpful Report

Posted 4 years ago

Hello Jeremy, Thank you for taking the time to write a review and for raising the issue with our mobile payment/experience. Please be assured that we are investigating and will be seeking to resolve the issue as soon as possible. Feedback from customers is an essential component of our business and helps us improve. Please allow a short time for us to review your issue and our Chief Experience Officer will be in touch if there is any information that we need, but in the meantime, thank you for understanding and taking the time to raise this issue. Sincerely, Chuck CS Manager

Posted 4 years ago

“Friendly and helpful staff at Westmall”

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Posted 4 years ago

“I love the personalised service fm the team. Able to WhatsApp and respond promptly. Human touch that many services have lost! Staff has always been very polite and professional yet friendly. It has always been very pleasant purchasing flowers from Xpressflower.com.”

Helpful Report

Posted 4 years ago

Hello Angela, Thank you for the kind words! Each one of your orders is important to us and we truly appreciate you for remaining a valued customer. Your repeat business drives every member of our team to continue to find ways to serve you better and make you a happy part of the Xpressflower family:) Thank you again and have a great day ahead! Keep safe and well:) Cheers, Chuck CS Manager

Posted 4 years ago

“Fast delivery!”

Helpful Report

Posted 4 years ago

XpressFlower is rated 4.7 based on 6,378 reviews